Call for Speakers: Shape the Future of Service Design at the Service Design Conference Europe 2026
The Service Design Conference Europe 2026 Call for Speakers is now open, inviting service designers, user experience practitioners and transformation leaders to submit proposals for this year’s programme. Co-located with the Business Change and Transformation Conference Europe and the Enterprise and Business Architecture Conference Europe, SDC 2026 offers a unique cross-disciplinary environment that brings design, change and architecture professionals together. Our guiding theme for 2026 reflects the essence of great service design: From User Need to Seamless Service – Make Every Interaction Count.
What We’re Looking For
We welcome proposals from both seasoned speakers and first-time presenters. Whether your work focuses on public services, digital platforms, operational redesign or end-to-end experience improvement, SDC 2026 is an ideal platform to share what you’ve learned.
We are accepting submissions for:
• 40-minute conference sessions (08–09 June 2026)
• 3-hour and 6-hour workshops (10–12 June 2026)
• Panels, roundtables or alternative interactive formats
We particularly encourage practitioner-led sessions that explore:
• User-centred service design tools, techniques and mindsets
• Customer journey mapping, blueprinting and end-to-end experience design
• Digital service transformation and new technology experiences
• Case studies, wins, failures and lessons learned from real projects
• Service design for sustainability, equity, accessibility or public value
• Service design collaboration with strategy, enterprise architecture and transformation teams
If your session helps people design better services and experiences, it belongs here.
How to Submit a Strong Proposal
A compelling proposal should be:
• Clear and written in third person
• Around 150 words
• Supported by 3–5 key takeaways that highlight what participants will learn
• Focused on real practice rather than theory
• Free from sales or promotional content
We value honesty, clarity and practical insight. Whether your project was a breakthrough success or a complex challenge with unexpected lessons, your experience can help others design better services.
Why Speak?
Presenting at SDC 2026 offers several benefits:
• Complimentary attendance at the entire two-day conference
• Discounted registration for colleagues
• A platform to build your profile in a growing and influential field
• Opportunities to connect with professionals across service design, business change and enterprise architecture thanks to the co-located programme
• A chance to contribute to a community committed to better services, better outcomes and better experiences
This is your opportunity to share your thinking, inspire others and help shape how services are designed across industries.
Our speaker ethos is simple: Speak. Inspire. Lead.
Ready to Submit?
The Call for Speakers for the Service Design Conference Europe 2026 is officially open. You may submit more than one proposal, and we welcome diverse voices, new perspectives and innovative approaches.
If you are shaping services that make life simpler, clearer or more intuitive — or if you have insights into what doesn’t work and what you learned along the way — your contribution can help others make every interaction count.
Join us in London in June 2026. Help shape the conversations, challenge assumptions and elevate the future of service delivery.
