The ITIL® 4 Foundation certification provides a comprehensive introduction to modern IT service management (ITSM). Globally recognised as the standard for best practice in ITSM, this course offers a solid understanding of how to create, deliver, and manage digital services effectively.
You’ll explore key principles, core terminology, and the structure of the ITIL 4 framework – enabling you to support service improvement, align IT with business needs, and drive value in your organisation.
Key Features
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Accredited ITIL® 4 Foundation training
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Official ITIL 4 manual provided
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Tutor support throughout your learning journey
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Pre-course online learning (3–4 hours) required for classroom and virtual study formats
Our accredited ITIL® 4 Foundation course is designed to provide a rich, hands-on learning experience that fully prepares you for certification success. Here’s what you can expect:
Key Features
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Accredited ITIL® 4 Foundation training
-
Official ITIL 4 manual provided
-
Tutor support throughout your learning journey
-
Pre-course online learning (3–4 hours) required for classroom and virtual study formats
By the end of this course, you will be able to:
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Understand the key concepts of ITIL service management
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Apply the seven ITIL guiding principles to real-world scenarios
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Describe the four dimensions of service management
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Understand the structure and components of the ITIL service value system
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Explain the purpose of the service value chain and how its activities interconnect
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Embrace continual improvement practices and apply them within your organisation
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Communicate effectively using core ITIL terminology and concepts
This course is designed for:
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IT professionals and support staff
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Service desk managers and IT team leads
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Anyone involved in delivering, supporting, or managing IT services
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Professionals looking to enhance their knowledge of ITSM and gain a recognised qualification
Prerequisites
There are no prerequisites for the ITIL® 4 Foundation course – it’s suitable for beginners as well as those with prior ITSM experience.
How to Book Your Accredited ITIL® 4 Foundation Certification Course
We’ve partnered with a trusted training provider to bring you access to accredited ITIL® 4 Foundation training. Here’s how the booking process works:
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Purchase Your Course
Complete your purchase through our website to secure your place on the ITIL® 4 Foundation course. -
Receive Your Course Voucher
Once your purchase is confirmed, we’ll email you a unique voucher code along with instructions on how to redeem it. -
Redeem Your Voucher
Visit our training partner’s website (we’ll provide the link), enter your voucher code during checkout, and select your preferred course date. -
Start Your Learning
You’ll gain access to the full course, including live virtual training, video-based learning modules, and 365-day access to materials. -
Ongoing Support
Throughout your learning journey, you’ll benefit from 24/5 content and technical support directly from the course provider.
Course Summary
Price: £695 + 20% VAT (vat only charged if UK resident)
Duration: 365 Day Access to Self-paced e-Learning + Live Class Hours
Language: English
Exam : Yes – available to purchase separately
Accrediting Body: PeopleCert
