Interview: Unveiling “The BA as the Climate Control” with Charlie Payne and Harriet Edwards

Have you ever been in a car where the driver has the fans on full blast, creating a wind tunnel, or in a meeting room where the thermostat is a source of contention? It’s often uncomfortable to be on the wrong end of the climate control dial. But have you ever considered the concept of psychological climate control in these scenarios?

We are thrilled to announce an exclusive interview with Charlie Payne, Principal at Credera, and Harriet Edwards, Managing Consultant at Credera, as they delve into this intriguing topic ahead of their session, “The BA as the Climate Control.” Get a sneak peek into the session and gain valuable insights from these industry experts.

Session Details

Session Title: The BA as the Climate Control
Tracks: Track 6
Date: Tuesday, September 17, 2024
Time: 4:55 PM – 5:40 PM


In this session, Charlie Payne and Harriet Edwards will explore the psychological climate control function that Business Analysts (BAs) can harness in their work environments. Ever walked into a room and felt a “frosty” atmosphere or one that was “on fire”? Understanding and adjusting this psychological climate can significantly impact the success of your projects.

What to Expect from the Interview

Insight into the Psychological Climate: Charlie and Harriet will discuss how to recognize and assess the psychological climate in your work environment, identifying when things are getting too “frosty” or too “hot under the collar.”

The 9 Dimensions of a Healthy Climate: They will also delve into the nine critical dimensions of a healthy working climate that BAs should be aware of and know how to utilize. These dimensions are essential for fostering high-performing teams and achieving great outcomes on your deliverables.

Practical Tips and Techniques: The interview will provide a glimpse into practical tools and techniques to dial up and dial down elements of the psychological climate, promoting a positive and productive environment. This out-of-the-box approach goes beyond traditional BA tools and focuses on the human aspect of project management and stakeholder engagement.

Enhance Your BA Toolkit

This upcoming session and interview will equip you with the knowledge to manage the psychological climate effectively, giving you the best chance for success in your projects. By understanding and controlling the psychological dynamics, you can create a more conducive environment for collaboration and innovation.

Want to see more of our sessions? View our Agenda.

Stay tuned for our exclusive interview with Charlie Payne and Harriet Edwards, where they will provide a sneak peek into their session and discuss the future of psychological climate control in Business Analysis.

Join us for “The BA as the Climate Control” and learn how to create the perfect psychological climate for success. We look forward to seeing you there!

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