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London, UK , 23 – 24 April 2024

Join us and be one of the visionaries who will help transform the future of Service Design for professionals from across Europe and beyond.

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Service Design Conference 2024

In Partnership with:
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IRM UK

Join us in London from 23 – 24 April 2024 for an immersive two-day event that will revolutionise your understanding of  Service Design. Join us and experience;

  • Diverse Learning Tracks: Choose from an unparalleled selection of topics, each meticulously curated to cater to both novices and experts.
  • Boundless Networking: Forge meaningful connections during the networking breaks.
  • Real-World Applications: Learn not just the theory but also the practical applications of modern service design, including:
    • AI and Technology Integration
    • Ethical and Responsible Design
    • Innovation and Design Thinking
    • Measurement and Metrics
    • Interdisciplinary Collaboration

 

Case studies and contributors from:

Aldermore Bank, AssistKD, Birchman Group, Capgemini Invent, Capital, Cervello, Dentsu, DHL, DPM, Element Materials Technology, Ericsson, EY Parthenon, Evri, Jet2, Johnson Matthey, mBank S.A., Medway Council, Oracle, Oxford Properties, River Island, Satago, Telent Technology Services Ltd, The LEGO Group, Whitbread plc, Zurich Legacy Services Zyte.
2
Days
15
Speakers
80
Attendees
35
Sessions
4
Inspiring Keynotes

Advisory Board 2024

Global Director IT Change Management & Communications
L.E.K. Consulting
Director, HR Transformation
Oracle
Managing Consultant
Wipro
Donald Farmer
Principal
TreeHive Strategy
Chief Operating Officer - Zurich Legacy Solutions
Zurich Insurance
CEO
AssistKD
Service Development Director
AssistKD
Principal Consultant
AssistKD
Managing Director - Software
Capita
Founder
Covia

Charity Partner 2024

Aching Arms is a baby loss charity that offers comfort and support to anyone affected by the loss of a baby, during pregnancy, at birth or shortly after, their team are here for you whether you lost your baby recently or some years ago.

Website: https://www.achingarms.co.uk/

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