This book provides practical insights and tools for the development of sustained process-based management. Not just fancy words and diagrams, but solid practical advice. 20 elements, or building blocks, of effective process-based management are discussed. They are described separately but, of course, they are closely inter-related forming a coherent set. Think of this book as a toolbox and a portal, providing you with powerful tools for effective and sustained process-based management. In the foreword to the book, Dan O’Neill says “This book … should be on the shelf of every business process management professional and contemporary business leader.”

The practical approach described in this book can help you as a business architect, analyst, or manager, create reusable, adaptable, and manageable knowledge of your organization. Apply the full lifecycle from business strategy through implementation, and identify the required knowledge domains. Convert business strategy into usable and effective business designs which optimize investment decisions. Articulate what domain knowledge (the dots) needs to be collected, how these are connected, and which combinations provide the greatest opportunity if corrected. The book covers the main business architecture stages of ‘Define the Business’, ‘Design the Business’, ‘Build the Business’, and ‘Operate the Business’.