Managing Your Information Asset: Three One Day Workshops on Information Strategy, Information Governance and MDM
Speaker: Jan Henderyckx
20-22 September 2017
This course has already taken place
Etc. Venues Marble Arch, London
All public courses are available as in-house training. Contact us for more information.
Overview
This course is made up of three 1-day workshops:
Day 1: Establishing a Sustainable (BIG) Information Strategy
Day 2: Information Governance: From Definition to Execution
Day 3: Master and Reference Data Management
You can register to attend 1, 2 or 3 days of the course.
Watch Jan Henderyckx give an overview of the course
Can your organisation turn it’s data into revenue and can you sustain the required accuracy and trust levels to maintain compliance and get effective operations? Most companies are emerging from the age of automation and face the non-trivial task of creating a data driven mind-set that favours fact based decision taken and that uses information centricity to break the organisational silo’s. Assigning a Chief Data or Analytics Officer next to the Data Protection Officer is not going deliver the value if you don’t have a clearly defined roadmap, strategy, roles and activities to sustain the initiative. Too often innovation neglects the basic fact that being information centric is about the entire organisation and not just an elite group that has the keys to the kingdom. This 3 day workshop, encompassing three one day workshops on Defining Information Strategy, Information Governance and Master and Reference Data Management will teach you how you can turn your organisation around and make it information centric delivering on the promise of accurate and trusted business information that supports compliance and boosts innovation.
All public courses are available as in-house training. Contact us for more information.
Learning Objectives
- Engage your business and have them take the lead and recognise the value of information.
- Adapt the organisation to make it information centric
- Establish an information governance organisation
- Manage speech communities and business vocabularies
- Align your IT with your information strategy
- Get more value out of your MDM projects
- Redefine your Business Intelligence architecture
- Learn how to get the benefits of Big Data
- Select the proper Enterprise Information platform to support your information strategy
- Learn how to deal with external – and industry standards
- Learn how to describe your information and it’s lineage
- Learn how to define a metadata strategy
- Establish a sustained data quality
- Select the right MDM/RDM tool
- Pick the right architectural pattern
Course Outline
Day 1
Establishing a Sustainable (BIG) Information Strategy
Many studies have indicated that we have evolved from the age of automation to the information age. Proper information management and insights have become a linchpin that act as a catalyst for the execution of your business strategies. Information can be supporting or defining your business model. Having the data in your organisation is not enough as the true value comes from your ability to turn the data into operational information and insights that allow you to create business value and make strategic and tactical decisions. Aligning your information requirements with strategic business objectives is critical.
Every day organisations make business decisions assuming the information in their system is accurate, but for many it can be costly if the data is flawed, out-dated or unchecked. In a market where everyone is striving for more insights through data, the accuracy and trust of your data can make the difference between competitive advantage and bad decisions.
Aligning your information requirements with strategic business objectives is critical. Organisational, procedural and technical capabilities and policies need to be put in place to provide information management capabilities.
The industry has recognised the potential of information and we’ve witnessed an exponential growth in related tools, database solutions, BIG Data platforms, appliances, Data Refineries, Data Lakes, analytics, algorithms … However many companies are struggling to deploy these concepts in a sustainable and effective way. The number of data breaches and data related incidents are rising at the same, if not higher rate. For that reason the approach this seminar takes is to embrace the innovation and disruptive ability of insight but to embed it in the organisation in a sustainable way.
Do you recognise that information is a valuable asset but do you struggle to deliver on that value?
This workshop teaches you how you can turn your organisation around and make it information centric delivering on the promise of accurate and trusted business information.
Introduction
- The value and risk of accurate and trusted information
- The impact of declaring Information a corporate asset
- Measurement of information value including confidentiality, integrity, availability, compliance, reliability effectiveness and efficiency.
- Common information challenges
Information Strategy
- Information Governance Mission and Vision
- Information and data policies
- Types of information and how to deal with them
- Master and Reference Data
- Transactional Data
- Unstructured data
- Big Data
- Defining your information risks
- Determining the business value of information
- Creating an information strategy roadmap
Information Management Methodology
- Introduction to existing frameworks: DMBOK, Mike 2.0
- Integrating your information management with other frameworks such as TOGAF and COBIT
Becoming Information Centric: establishing the information capabilities
- Data Lab, Data Reservoir and Data Lake: advantages and challenges
- Data Refining and Discovery:
- How do you improve the speed of analysis
- Insight in Database architectural options and their relevance for your business model:
- Column Based Storage, Appliances, In-memory Computing, NOSQL, Hadoop, …
- Positioning the information management patterns;
- Virtualisation, Extract-Transform-Load, Enterprise Application Integration, Webservices, Enterprise Service Bus, Change Data Capture
- Managing the information life cycle
- Data Quality and Profiling
- Understanding the as-is
- Validation and Cleansing
- Active data quality
- ILM platforms:
- IBM Optim, SAP ILM, Informatica ILM, …
- Data Quality and Profiling
- Maintaining Privacy and audit compliance
- Trusted Data Management and protection
Getting insight out of your HOV (aka BIG) data
- Providing Self Service Insight
- Positioning the Data Engineer
- Supporting Business Analytics and Data Science
- Integrating the BICC into the delivery model
Complying with regulations
- Data Privacy
- Data Protection
- Ownership and traceability
- Impact on roles and activities
Executing the Information Strategy
- Making the business case
- Convincing the boardroom
- Implementing an ‘Information centric’-organisation
- Roles, responsibilities and processes
- Setting up the CDO role
- Integrating the Chief Information Security Officer and the Data Protection Officer in your information Strategy
- ‘Information Governance’ in the context of other domains, (Enterprise Architecture, Master Data Management, Knowledge management, Business Intelligence, etc.)
- Organisational structures
- Challenges for the implementation of an ‘information strategy’
- Information in a ‘process centric’ organisation
- Defining the correct scope
- Understanding and translating business priorities
Conclusions and recommendations
Information Governance: From Definition to Execution
Your information strategy may have set the direction but the route is long and winding. Information governance assures the shared meaning, attitudes and capabilities are consistent with the information and insight risk and value.
Increasing operational complexity and data volumes in today’s organisations often result in unacceptable data quality, escalating costs and redundant development efforts.
You need to establish processes, policies and controls to manage information on all media in such a way that it supports your organisation’s immediate and future regulatory, legal, risk, environmental and operational requirements. The end result will be valued data assets, while lowering the cost of keeping the information consistent.
There are many opinions and books in the market that define operating models for executing information governance but the many years of working with customers has taught the presenter that the key to success is the understanding of the level of maturity of your organisation and the target objectives. This seminar focuses on a consistent role framework that you can adapt to your own organisation.
Do you recognise that information is a business asset but do you struggle to set up the proper roles, processes and architectural principles to manage the information asset?
This workshop teaches you how you can establish and sustain shared meaning and understanding of information and setup the proper tasks, roles and organisational structures that are fit for your level of maturity.
Introduction
- The value and risk of accurate and trusted information
- The impact of declaring Information a corporate asset
- Measurement of information value including confidentiality, integrity, availability, compliance, reliability effectiveness and efficiency.
- Common information challenges
Information Definition
- Managing business semantics through correct definitions and information criteria
- Establishing ‘speech communities’ and vocabulary management
- Defining data and information includes semantic, syntactic and lexical rules so we can make sure names are consistent.
- Build your own common shared vocabulary based on your business information model.
- Definition versus Discovery
- Dealing with “closed systems” including ERP
- Building or buying a vocabulary or business semantics
- SBVR, ISO 11179, …
- Integrating industry standards into your organisation
- Publishing definitions and quality rules
Information Governance
- Structural Compliance
- Transforming the Information model to a data model
- Mapping the information to the data
- Linking to the IT portfolio management
- Content Compliance
- Defining and transforming information quality rules to executable constraints
- Assessing the information quality
- Defining the content compliance roles
- Root cause analysis of quality concerns
Framework for Information centric roles
- The activities that are needed to define and sustain the information in your organisation
- Ownership
- Architecting the data landscape
- Actively guarding the information quality
- Setting and steering the strategy
- Establishing the Information Governance Roles
- Assigning ownership, stewardship, custodian
Handling meaning and content
- Assigning ownership, stewardship, custodian
- Data Governance for enabling efficiency and compliance
- Competency management and requirements for executing the roles
- Dealing with incremental insight and agile methods
- Linking Information Governance to Enterprise Architecture
Metadata Strategy
- Achieving lineage with a metadata repository
- Requirements for metadata management
- Standards and their applicability
The Information – and Data governance solution landscape
- Glossary Management
- Data Quality solutions
- Information life-cycle management
Challenges for the implementation of an ‘Information Governance’-program
- Information in a ‘process centric’ organisation
- Handling semantics using Agile methods
- Defining the correct scope
- Understanding and translating business priorities
Conclusions and recommendations
Master – and Reference Data Management: From Architectural Patterns to Delivering Continued Accuracy and Trust
In the age of automation, these types of information that are supporting the business processes were stored in the automation solution, ERP had customers, CRM contained the customer relation information. The result is a scattered data landscape with inadequate quality and ineffective information management.
Organisations need to invest in a corporate master data platform allowing them to take a strategic approach to master data management by embedding the processes that ensure the on-going integrity of master data. The master data platform will need to evolve over time as the information strategy forces organisations to increase the accuracy and trust of a broader set of information types. The industry recognises this evolution with the increasing focus on multi-domain MDM over PIM, CDI and Reference Data Management. Often the MDM/RDM solution on it’s own doesn’t unlock the full potential which is why this seminar focuses on several use cases in their broader context.
The promises BIG data sometimes bypass is a result of the fact the lot’s of BIG Data won’t be effective unless you have trusted LITTLE data to understand the context and to get truly the right insights.
Do you recognise that little data matters but struggle to keep it consistent?
This course teaches you how can keep your master – and reference data accurate and trusted.
Introduction
- Defining Master and Reference Data MDM?
- Business benefits of properly managing the information lifecycle
Designing an MDM/RDM -system
- Establishing the scope
- Target information model
- Access services
- Business processes
- Architectural-options:
- Registry’, ‘hub’ en ‘enterprise MDM’
- Hierarchy management solutions
- Master Identity Management. Global Id’s en global foreign keys
- Defining principles and policies for governing MDM and RDM solutions
Architecting the Master data management
- Elements that need to be considered:
- People, Organisation, Process and Technology
- Defining the logical evolution of the target architecture
- Getting a roadmap in place
- Deciding on external versus internal identification and validation
Building and implementing an MDM-system
- Defining which MDM-pattern suits you best
- Identifying ‘systems of entry’ and mapping data flows
- Using Data profiling effectively
- Establishing transformation- and mapping-rules
Buying an MDM-system
- MDM-market overview
- External Master and Reference Data providers
- Templates for writing the RFI and RFP
Blueprints for common use cases
- Product Information and Life Cycle Management (PIM/PLM)
- Product information as an enabler for x- and upsell, omni-channel, …
- Party Management
- Extending people and company management beyond CRM
- The capability approach
- A reference architecture for building your own solution
Integrating an MDM-system in your existing application and data landscape
- Combining and MDM-solution with your existing ‘Enterprise Information Management’-portfolio
- The need for a MDM ‘change program’
- Implementing Information-centric ‘shared services
- Consolidating ‘systems of entry’
- Working in the extended enterprise
Project management and data migration planning
- Properly planning for the launch of the solution
Conclusions and recommendations
Who It's For
- Chief Data Officer
- IT Managers
- Information Architects
- Enterprise Architects
- Solutions Architects
- Data Architects
- MDM project leaders
- BICC Managers
- Business Intelligence Specialists
- Business Analysts
- IT Consultants
- IT Strategists
- Database Administrators
- Information Stewards
- Data Protection Officer
- Chief Information Security Officer
- Business personnel who require quality information
Speaker
Jan Henderyckx
Partner
BearingPoint
Jan Henderyckx is Partner at BearingPoint where he is responsible for the Belgian Practice and leads the BearingPoint’s global Data Governance center of excellence. He has been focused on data since 1986. He has presented, moderated and taught workshops at many international conferences and User Group meetings worldwide.
His experiences, combined with data strategy and management expertise, have enabled him to help many organisations to optimise the business value of their data. He has a clear vision on data driven innovation and ability to translate this vision into an executable strategy. He has a verifiable track record in diverse industries including non-profit, retail, financial, sales, energy, public entities.
He served on the DAMA International board and is the President of the Belgium and Luxembourg chapter of DAMA.
Testimonials
“Jan has a strong knowledge and experience in the field.”
Mr Abdulaziz Almajed
IT Development Manager, Mr Abdulaziz Almajed, IT Development Manager, Qiyas
“Excellent delivery, well read, experienced and a pleasure to listen to.”
Dr Adrianos Evangelidis
Information Management Group Manager , The Scottish Government
“This seminar was an eye opener and a beginning of a discovery.”
Jurly Skopels
Data Architect, Control Risks
“Jan has excellent knowledge of the topic. He has helped to bring the subject matter to life – much more so than any methodology type texts.”
Stuart Nicol
Head of Applications, Scottish Parliament
Fees
- 3 days
- £1,595
- £1,595 + VAT (£319) = £1,914
- 2 days
- £1,245
- £1,245 + VAT (£249) = £1,494
- 1 day
- £795
- £795 + VAT (£159) = £954
Group Booking Discounts
Delegates | |
---|---|
2-3 | 10% discount |
4-5 | 20% discount |
6 + | 25% discount |
Cancellation Policy:
Cancellations must be received in writing at least two weeks before the commencement of the seminar and will be subject to a 10% administration fee. It is regretted that cancellations received within two weeks of the seminar date will be liable for the full seminar fee. Substitutions can be made at any time.
Cancellation Liability:
In the unlikely event of cancellation of the seminar for any reason, IRM UK’s liability is limited to the return of the registration fee only. IRM UK will not reimburse delegates for any travel or hotel cancellation fees or penalties. It may be necessary, for reasons beyond the control of IRM UK, to change the content, timings, speakers, date and venue of the seminar.
Venue
Conference
- etc.venues Marble Arch
- Garfield House
- 86 Edgware Rd
- London W2 2EA
- Tel: Phone: +44 (0) 20 7793 4200
- https://www.etcvenues.co.uk/venues/marble-arch