Keynote & Featured Speakers
Dr. Salman Taherian
Global Head of Data Innovation, Reed Exhibitions Ltd.
Salman Taherian heads the data-driven innovation function of Reed Exhibitions. Leading teams of data scientists and data practitioners, he identifies and manages initiatives that drive customer and business value. Previously, he headed a tech start-up company, Kasra, founded in Cambridge (UK) which delivered data-driven solutions for diverse industries. He has a strong technical background in systems design, and pioneered an event-driven middleware solution for 21st century applications as part of his PhD from Cambridge University.
Author, Speaker and Expert on Learning Processes, Innovation and Culture Change
Jef Staes is an authority on learning processes, innovation and culture change. With 25 years of professional experience (GTE Atea / Siemens), he currently assists CEO’s and managers to find a comprehensive answer to the changing dynamics of today’s market. Jef Staes answers a crucial question: “Why don’t organisations learn and innovate fast enough?”. As an author, speaker and expert, he not only awakens people, but also presents them with a unique concept to guide them through the necessary changes. He is a passionate and inspirational keynote speaker. His story is a guaranteed eye-opener and his thoughts on the future of business and education inspire many. With striking metaphors, he tackles the most fundamental issues organisations struggle with. Follow Jef on Twitter: @jefstaes.
Corporate Strategist and Author
Chris works with people around the world as a hands-on practitioner, mentor and trainer, with over 25 years’ experience in strategy, Enterprise Architecture, and investing in change. He is an inspirational and entertaining speaker, and chairs conferences on EA, innovation, business change, and technology. He has also delivered guest lectures at New York University, City University London, and the IT University of Copenhagen. Chris is the author of a trilogy of business novels: “FruITion”, RecrEAtion” and “DefrICtion”. Follow Chris on Twitter: @chrisdpotts.
PNMsoft, a Genpact company, is a global provider of intelligent BPM software (iBPMS) solutions. Sequence™, our iBPMS Suite, uses unique HotChange® technology to enable rapid build and change of high-availability mobile-enabled workflow applications, that deliver Big Change for the Digital Business. Our expert team ensures rapid deployment, integration and shortest time-to-solution possible, using our proprietary Evolutionary BPM methodology. PNMsoft, a Microsoft Gold Partner, is on Gartner’s iBPMS Magic Quadrant as a Visionary and on Forrester’s Vendor Landscape for BPM Platforms.
In 2016 PNMsoft was acquired by Genpact, a global leader in Business Process Management and services. Genpact architects the Lean DigitalSM enterprise through its patented Smart Enterprise Processes (SEPSM) framework that reimagines clients’ operating models end-to-end, including the middle and back offices. Genpact passionately serves hundreds of strategic clients including approximately one-fifth of the Fortune Global 500, and has grown to over 70,000 people in 25 countries.
Silverfish CSR Ltd.
Silverfish CSR Ltd. Innovation and Corporate Social Responsibility
Silverfish CSR Ltd. specialises in helping companies grow in a responsible way. Corporate Social Responsibility strategy support and Innovation workshops are currently delivered on four continents in various industries such as banking, construction or gaming.
Follow us on Twitter @sosilverfish and LinkedIn linkedin.com/company/silverfish.
- 2 Days
- plus VAT = £1,494
Day 1 - March 21
|08:00 - 09:00 Registration|
|09:00 - 09:15 Forum welcome - Chris Potts|
KEYNOTE: Red Monkey Innovation Management - Organisations in Search of a New Balance
|10:15-10:35 Networking, Break and Exhibits|
Pushing Frontiers to Drive Innovation and Differentiation
Ýr Gunnarsdóttir, Operational Excellence/Continuous Improvement Deployment Lead, Shell International
Operational Excellence/Continuous Improvement Deployment Lead, Shell International
Ýr Gunnarsdóttir is a results oriented professional with 20 years of experience delivering sustainable, fit-for-purpose business improvement initiatives, across a range of industries and disciplines (oil and gas, energy, automotive, telecom, banking, technology, pharmaceutical, non-profit). She focuses on value delivery, end to end process improvement, and operational excellence. Her approach utilizes a range of tools and techniques (Lean, performance and process management, communications) designed to unleash a team or organization’s people to deliver sustainable and continuously improving results. Ýr joined Shell International in August in The Netherlands in August 2012 as a Senior OE/CI Deployment Lead in the global Process Leadership team. She is accountable for driving continuous improvement, an efficiency mind-set, and operational excellence across the enterprise, with the aim of accelerating business value.
The State of Corporate Innovation in 2017 - Learn From Your Peers
Angela Ashenden, Principal Analyst, MWD Advisors
Principal Analyst, MWD Advisors
Angela Ashenden is Principal Analyst at MWD Advisors and specialises in technologies for connecting people and knowledge, to help organisations improve employee, customer and partner engagement. With more than 15 years’ experience as an industry analyst, Angela is a highly accomplished writer and public speaker, with expertise in many areas around collaboration, innovation and information management. Angela regularly presents at conferences and seminars on technology, markets and adoption best practice, as well as writing for journals and trade publications. Quotes and articles written by Angela have been published in CIO UK, CMSWire, AIIM, Computer Weekly, Information Week, IT-Director.com, simply-communicate, Information Age, Our Social Times and ebizQ. Follow Angela on Twitter: @aashenden.
Putting the Business Centre Stage of Change
Deanne Earle, Principal Consultant, Unlike Before, Italy
Principal Consultant, Unlike Before, Italy
Deanne Earle is an independent executive level IS Project Consultant with over 20 years of experience across the spectrum of IT/IS projects. Now based in Italy she provides technology-led business change programme and project delivery services internationally. Her approach helps companies increase the level of sustainable business value from their IT projects and people. Deanne’s held operational management, leadership, and various portfolio, programme, and project management roles in Food Manufacturing and Supply Chain, FMCG, Telco, and Software Service sectors. She’s a published author, sought-after contributor on project delivery, management, change and leadership, and interested in the effect emotional and cultural intelligence has on project management and delivery. Follow Deanne on Twitter: @UnlikeBefore.
Faster Innovation without Blowing the Budget: Look Outside Your Industry!
|13:10-14:15 Networking, Lunch and Exhibits|
|13:30 - 13:50 Perspective Session||
Innovation for Good Business
Laura Da Silva Gomes, Founder and Director, Silverfish CSR Ltd
Laura Da Silva Gomes
Founder and Director, Silverfish CSR Ltd
Laura Da Silva Gomes is the founder and director of Silverfish CSR Ltd, a company that specialises on Innovation and Corporate Social Responsibility. She has worked closely with companies all over the world, from France to New Zealand, from South Africa to Canada, in multiple languages to look at how to improve their positive impact on society.
|13:50 - 14:10 Perspective Session||
Tales of Innovation from Europe, North America and Beyond
Vasileios Kospanos, Marketing Manager, PNMsoft
Marketing Manager, PNMsoft
Vasileios Kospanos is the Marketing Manager of PNMsoft and a software technologist, focusing on IoT, Customer Experience, EA & BPM, and Case Management. During his 10-year long marketing journey he was worked with many household brands such as AutoNation, Portugal Telecom, Royal Academy of Dance, and Birkbeck College among others, on storytelling and communicating Business Transformation initiatives.
|14:15 - 15:30||
Using Gamification in Talent Management - Without Playing Games with your People.
Davor Gasparac, Head of Group Org Corporates, Erste Group Bank AG, Austria
Head of Group Org Corporates, Erste Group Bank AG, Austria
Davor Gasparac has 18 years of hands-on experience in delivering complex projects in IT, Telekom and Banking industry. He is a frequent speaker on international conferences, covering the following areas: shared service centres (strategy, setup, cost sharing, KPI’s and architecture); Outsourcing (as a strategy for reducing costs, and focusing on core business); Talent management (retaining and further building human capital and knowledge management); Gamification (related to all three topics above); Project Management. His presentations are regularly scored amongst the top 5 by conference participants.
Customer-Driven Innovation: from Common Sense to Common Practice
Tom Verweijen, Group Portfolio Manager, Test-Aankoop/Test-Achats, Part of Euroconsumers
Group Portfolio Manager, Test-Aankoop/Test-Achats, Part of Euroconsumers
Tom Verweijen is portfolio manager at Test-Aankoop / Test-Achats, a Belgian consumer rights organization. Previously, Tom worked for 15 years as a business process management consultant and business analyst. In his current position, he supports the organization in the definition, execution and follow-up of the strategy. He is also responsible for a team of Business Architects. Follow Tom on Twitter: @bacommunity.
|15:30-15:50 Networking, Break and Exhibits|
Transformation, or Easy and Simple?
Richard Frost, Lead Enterprise Architect, Yorkshire Building Society
Lead Enterprise Architect, Yorkshire Building Society
Richard joined Operational Excellence in YBS Group in 2016 to bring a technology lens to bear on process improvement initiatives by consulting on existing processes and identifying new initiatives where ‘end user’ friendly technologies can be used with minimal IT support. Specifically, Richard is selecting and introducing Robotics, Zero Code BPM and intelligent image management technology. Richard is a very experienced Enterprise Architect with 30 years experience at Halifax / HBoS / Lloyds Banking Group and over three years with Yorkshire Building Society Group, where he was previously Domain Architect for BPM and Lead Enterprise Architect on the Mortgage Transformation programme. He led the selection of BPM technology for HBOS plc, for Lloyds Banking Group, and for the Yorkshire. He has performed most of the major roles in IT, including Head of Strategy and Architecture at Halifax General Insurance and Head of Workflow for HBOS. Richard has experience with TIBCO, Pega, IBM and most other major BPM vendors. Follow Richard on Twitter: @richardfrost.
Dilemmas in Innovation - a Personal Account
Filip Callewaert, Head of Information and Knowledge Management, Port of Antwerp Authority & The Belgian Green Party, Belgium
Head of Information and Knowledge Management, Port of Antwerp Authority & The Belgian Green Party, Belgium
Peter Drucker’s assertion that “making knowledge workers productive is the biggest of the 21st century management challenges” is the inspiration for Filip Callewaert’s professional life. Filip is a linguist and is especially interested in how the medium and message interact, using concepts from semiotics to understand this issue. In his professional problem-solving cases, most often in the context of the New World of Work projects, Filip combines many disciplines: information management, knowledge management, process management, project management, business intelligence, IT, internal communications, organizational development, leadership, performance management, community management, and even workplace ergonomics. He worked as a teacher, was knowledge manager for the Doctoral Schools at the Vrije Universiteit Brussel (Belgium), after which he managed the International Relations Department there; he was responsible for the information and knowledge management at the Social Welfare service at the city of Roeselare (Belgium), and now he performs that function at the Port of Antwerp. Since mid 2016 he has been recruited by the Belgian Green Party for the implementation of their digital workplace. Follow Filip on Twitter: @callewaertfilip.
|During the past three years, the Port of Antwerp Authority have designed a new process for generic knowledge work, authentically supported with new kinds of tools. Their concept was given an award in Washington – a true confirmation of its innovative character. This was the start of an important change project, that very soon realized that the people factor (new skills, culture, communication) had been underestimated.In any case, these years of design and implementation were not evident at all; they were full of dilemmas whether or not they were doing the right things, in the right way. Were they in a 2.0-hype or not? Was the introduced process too disruptive or not? Did they go too fast or too slow? Had they chosen the right tools or not? And have they arrived in a new AI-hype now? Should they step into that too?
Filip will give a personal account of this trajectory and accompanying dilemmas and tell how we cope with it. It’s a process of thought and action combined in design, learning, experimentation and especially perseverance.
|17:05-18:00 Networking, Drinks Reception and Exhibits|
Day 2 - March 22
KEYNOTE: The Power of Change – A Personal Journey
The Fourth Architectural Revolution is Driven by Innovation
John Gøtze, Director of Research, Qualiware, Denmark
Director of Research, Qualiware, Denmark
John Gøtze is Director of Research and Education in QualiWare, as well as an assistant professor at the IT University of Copenhagen. John has published several books and many articles, mainly about enterprise architecture and business transformation. John has worked with digitalization since the early 1990s as a university researcher, a civil servant and an entrepreneur. John holds a PhD and a MSc from the Technical University of Denmark. Follow John on Twitter: @Gotze.
Marco Nardello, PhD Student, Aalborg University
PhD Student, Aalborg University
Marco Nardello is former consultant in IT Strategy now working on an industrial PhD with QualiWare and Aalborg University’s Smart Production Initiative (http://www.smartproduction.aau.dk/ ). Now based in Denmark his research focus is on Enterprise Architecture for digital factories. The principal areas of focus include Industry 4.0 reference models, the development of implementation methodologies for Industry 4.0, the application of models and methodologies in test and real world environment. Companies part of the MADE (http://en.made.dk/) program will collaborate on the case studies. Marco published a paper on assessing Enterprise Architecture teams contribution to organizational innovation. He holds a MSc degree in Software Engineering from the IT University of Copenhagen and a BSc in IT security from Universita’ degli studi di Milano. Follow Marco on Twitter: @MarcoNardello
Changing an Organisation from a Blank Sheet of Paper
Ivie Aroko, Head of Business Change, Royal Mail Fleet, UK
Head of Business Change, Royal Mail Fleet, UK
Ivie Aroko has over 10 years’ experience in change management. Ivie has helped large organisations in the UK such as National Grid and Thames Water in developing and implementing large change projects and programmes. He is a certified lean/six-sigma black belt (IASSC) and a certified change management practitioner (APMG). Ivie also holds a Masters degree in engineering project management from the University of Birmingham and a Bachelor’s degree in industrial engineering. He is the Managing Director of ARIO Consulting Ltd., and is currently the head of business change at Royal Mail Fleet (a new business startup for the group). He is known to bring his infectious motivational style of leadership to the change projects and programmes he leads.
|11:05-11:30 Networking, Break and Exhibits|
Making Complexity Simple: Integration of Three Business Models
Adolfo Garcia Moreno, Head of LEAN Process Integration, Airbus Defence and Space, Germany
Adolfo Garcia Moreno
Head of LEAN Process Integration, Airbus Defence and Space, Germany
Adolfo Garcia Moreno is currently Head of Lean Process Integration and is responsible for driving Airbus Defence and Space Process Integration activities. He promotes standardization, re-use and know-how, to improve operational performance and to streamline core business processes along the key company value streams. He has focused on operational issues to provide consistent and sustainable solutions, and promotes efficient and collaborative ways of working across organizations or entities. He has extensive experience of Operations & Programme Management and is an expert in leading complex, high-value international negotiations.
Driving Innovation and Transformation by Design
Milan Guenther, Managing Partner, eda.c, France
Managing Partner, eda.c, France
Milan Guenther is a Managing Partner at eda.c, a strategic design consultancy with offices in Paris and Düsseldorf. He is the author of INTERSECTION, a book introducing the Enterprise Design approach for holistic design in complex enterprises. Milan works with Google, SAP, Boeing, Toyota and the UN, as well as smaller organisations and start-up companies. He has been a designer and architect for over 12 years. Before co-founding eda.c, he worked as a freelance UX strategist and created a social software start-up. Milan co-leads the Paris chapter of the Interaction Design Association. Follow Milan on Twitter: @eda__c.
Benjamin Falke, Managing Partner, eda.c, Germany
Managing Partner, eda.c, Germany
Benjamin Falke is a co-founder and managing director of eda.c, a strategic design consultancy based in Paris and Düsseldorf. Benjamin has worked on strategic design initiatives for organizations of all sizes from different industries for several years. He focuses on aligning perspectives of people, business, and technology to create impactful strategies and concepts. Benjamin is a contributor to the Enterprise Design Framework, a set of tools to help organizations realize and use the power of design. He is part of the organising team behind the INTERSECTION Conference series
|12:45-13:55 Networking, Lunch and Exhibits|
|13:25-13:50 Perspective Session||
Business Transformation: Gaining Advantage through Process Centricity and Process Intelligence
Steven Lewandowski, Signavio Customer Success, Signavio
Signavio Customer Success, Signavio
In his leading role in Customer Success at Signavio, Steven Lewandowski works with companies of all industries to implement change and gain the full potential from their Business Transformation projects and solutions. Steven ensures a long-lasting relationship with Signavio’s biggest clients, supporting them in achieving maximum value from their investments through his experience and expertise. He began his career in IT projects and software engineering then expanded his expertise through business intelligence consultancy before landing at Signavio.
Strategy: A Crucial Enabler, Or A Tired Cliche?
Adrian Reed, Principal Consultant/Business Analyst, Blackmetric Business Solutions Limited
Principal Consultant/Business Analyst, Blackmetric Business Solutions Limited
Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides Business Analysis consultancy and training solutions to a range of clients in varying industries. Adrian is Immediate Past President of the UK chapter of the IIBA and he speaks internationally on topics relating to Business Analysis and business change. You can read Adrian’s blog at http://www.adrianreed.co.uk. Follow Adrian on Twitter @UKAdrianReed.
The Balancing Act of Value Creation in Business Change
Claudia Michalik, Lead Business Analyst, B&CE
Lead Business Analyst, B&CE
Claudia Michalik is a BCS certified Business Analyst, accredited PRINCE2 Practitioner and Lean Sigma Green Belt with over 15 years’ experience in various industries. Usually delivering major Finance transformation programmes, she is working as Lead Business Analyst at B&CE, a not for profit pension provider that is currently introducing previously lacking tools and techniques within its Business Analysis capability. She is especially interested in exploring the value that properly executed benefits realisation can add to the full life cycle project delivery. Claudia holds masters degrees in Business Economics and Business Science and a PhD in Innovation & Technology from international alma maters.
|15:10-15:35 Networking, Break and Exhibits|
Innovation through Simplification
Menaka Shanmugavadivelu, Business Analyst, Aviva Health, UK
Business Analyst, Aviva Health, UK
Menaka Shanmugavadivelu has been working for multiple insurance organisations in the roles of Business Analyst and Project Manager for more than 13 years. She is passionate about delivering business solutions that contribute to the profits of the organisation. Following her graduation in Computer Technology, she went on to gain her MBA. Outside of her professional work she loves spending time with her family, and is interested in both personal and professional mentoring and coaching. Follow Menaka on Twitter: @mptwitts.
Navigating the Journey to Successful Outcomes - Innovation, Investment and Benefits
Bill Blackburn, Principal Consultant, Process Renewal Group, UK
Principal Consultant, Process Renewal Group, UK
Bill has played a leading role in transformation programmes across a range of industries, spanning both public and commercial sectors in the UK, Europe and North America. He has a systems engineering background and takes a holistic approach across organisations to achieve sustainable improvements. Bill is a recognised expert in business & technology architecture and has successfully applies benefits management disciplines to drive technology-¬enabled business change. He has worked in regulated industries in the commercial and public sectors and presently engaged in a global enterprise on a GDPR-related initiative. He presents regularly at conferences, recent events including Enterprise Architecture, Innovation and Modernising Justice.
Adam Gwinnett, Head of Digital Architecture & Cybersecurity, Digital Change Directorate, HM Courts & Tribunals Service
Head of Digital Architecture & Cybersecurity, Digital Change Directorate, HM Courts & Tribunals Service
As Head of Digital Architecture, Adam Gwinnett is responsible for building the HM Courts & Tribunals Service’s new in-house Digital capability.
As part of the role, Adam owns the Digital Change technology roadmap and provides hands-on leadership in the development, operation and ongoing improvement of a complex, transformational digital service serving millions of users.
Adam has a background in contract/commercial law with a strong focus on IT support provisioning, allowing him to lead on the procurement and management of IT service agreements as well as drive best value service provisioning for a diverse user base.
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Head of Digital Architecture & Cybersecurity, Digital Change Directorate, HM Courts & Tribunals Service
Head of Information and Knowledge Management, Port of Antwerp Authority & The Belgian Green Party, Belgium
- 2 Days
- plus VAT = £1,494
- 22 Portman Square
- London W1H 7BG
- Tel: +44 (0)20 7208 6000