Keynote & Featured Speakers
Mentor, Trainer and Author
Chris works worldwide with Executives, Enterprise Architects and Portfolio Managers, on strategies for Enterprise Investment – achieving organizational excellence at investing in change. He has also delivered guest lectures at New York University, City University London, and the IT University of Copenhagen. Chris is the author of a trilogy of business novels: “FruITion”, RecrEAtion” and “DefrICtion”. Follow Chris on Twitter: @chrisdpotts.
President, Process Renewal Group
Roger Burlton is the President of Process Renewal Group and co-founder of BPTrends Associates. He is the author of the pioneering book ‘Business Process Management: Profiting from Process’ and the standard ‘Business Process Manifesto’, now available in 14 languages. His Business Architecture column in BPTrends.com is available to over twenty thousand readers. He developed and delivered the first Business Process and Business Architecture management classes in the world in 1991, certified today by universities in North America, Europe, Australia and South America and registered with IIBA as an official training source. He is is recognized as a world leader in transforming companies from traditional hierarchical organisations to process managed ones based on a Business Architecture model. He has led numerous initiatives to implement new business models, governance frameworks and process management capabilities for global corporations and government agencies. He continues to chair the most prominent business process conferences around the world which he has done on over forty occasions. Roger also contributed to the BABOK version 3 in the area of business process improvement. Follow Roger on Twitter @RogerBurlton.
President, Zachman International
John A. Zachman is the originator of the “Framework for Enterprise Architecture” which has received broad acceptance around the world as an integrative framework, or “periodic table” of descriptive representations for Enterprises. He is not only known for this work on Enterprise Architecture, but is also known for his early contributions to IBM’s Information Strategy methodology as well as to their Executive team planning techniques. Mr. Zachman retired from IBM in 1990, having served them for 26 years. He is Chief Executive Officer of Zachman International, an Enterprise dedicated to the advancement of the state of the art in Enterprise Architecture in support of Enterprise Engineering and Manufacturing. He has written over 60 major articles on the subject. His website is www.Zachman.com.
Comedian and Actor
Neil Mullarkey’s performing credits include Whose Line Is it Anyway, I’m Sorry I Haven’t A Clue, QI, Have I Got News For You, and Austin Powers movies. He has toured the UK and beyond improvising with Eddie Izzard, and he directed the interactive comedy whodunit Scissor Happy in London’s West End. He co-founded the Comedy Store Players, Europe’s top improv troupe, in 1985 with Mike Myers and still performs with them most weeks in London. However since 1999 he has been bringing the skills of theatre and especially improvisation to the world’s biggest organisations (including Microsoft, WPP, Vodafone, Unilever, EY, Google, Saatchi & Saatchi, Gartner, UK Sport and Deloitte) and many agencies and business schools. He is a Visiting Lecturer at Cass Business School, City University. In the last year alone he has delivered workshops in Shanghai, Dusseldorf, Madrid, Brussels, Amsterdam, New York, Singapore, Durban, and Istanbul. Follow Neil @neilmullarkey.
Professor of Organizational Transformation, Brunel Business School
Ashley is Professor of Organizational Transformation and Deputy Dean in the College of Business, Arts and Social Sciences at Brunel University, London. Ashley has previously held a number of senior positions in Brunel Business School, UK, which won the coveted Times Higher Education’s Business School of the Year Award. His research and consultancy expertise covers the development and implementation of change management. He has direct experience in creating and implementing strategic processes and enterprise-wide architectures. Some examples include his work with organizations such as DFiD (UK), Astra Zeneca, National Audit Office, the MoD, McDonalds, British Telecom, ABN Amro Bank, Brunel Business School and IFAD (Rome). He has published three books and over a hundred research articles, conference papers and working papers covering a range of topics on business processes, change management, process orientation, knowledge management, governance, and organisation structure. He has edited special issues for a number of leading international journals.
Jason Bloomberg is the leading industry analyst and globally recognized expert on agile digital transformation. He writes and speaks on how today’s disruptive enterprise technology trends support the digital professional’s business transformation goals. He writes for Forbes, his biweekly newsletter the Cortex, and several contributed blogs. He also helps technology vendors and service providers communicate their digital transformation stories. His latest book is The Agile Architecture Revolution (Wiley, 2013). Follow Jason on Twitter: @theebizwizard.
Enterprise Architecture Consultant, Sally Bean Ltd
Sally Bean is an independent Enterprise Architecture consultant. She advises large organizations in the private and public sector on how to develop their EA capability and embed EA approaches into their ways of working. She has over 20 years experience in the field, with 10 years as a member of the EA team in British Airways, where she championed many successful initiatives to exploit technology and share data and applications more effectively across the organization. She now specialises in the more socio-technical aspects of EA, with particular interests in systems and complexity thinking, and the development of soft skills and team-working capabilities for architects.
"Truly an essential seminar for anyone seeking to embed enterprise architecture at the highest levels of their organisation."
Senior Consultant, Philip & Finch (UK) Ltd
"Perfect event if one wants to feel the pulse of EA. Excellent learning and networking forum.
Enterprise Architecture Group, SITA
"Great conference, good speakers. My colleagues attended last year. Their recommendation led to our manager sending all the architects."
Enterprise Architect, Helse Vest IKT AS
"Good speakers, interesting topics and really valuable discussions with other attendees.
Jenni Dahlkvist Vartiainen
Enterprise Architect, Jordbruksverket (Swedish Board of Agriculture)
"There is a reason why people keep coming back year after year - great conference (as always).
Enterprise Architect, Helse Vest, Norway
"Well organised, well planned and well done. I enjoyed the global perspective and would come again. There was a lot of really good information. I walk away with a lot of ideas that I am eager to incorporate into my day to day work."
Quality Operational Excellence Principal, Genentech a Member of the Roche Family
"It’s the best independent EA conference in Europe."
Søren Staun Biangslev
Principal Consultant, byBrick Management
The Camunda Services GmbH, headquartered in Berlin, was founded in March2008. The company is run by the founders and owners and has never raised external capital. It has been profitable since it was founded and continues to grow organically by an average of 50% per year. This leads to a very stable company management in the long term interests of our customers. Camunda has focused from the very beginning on the subject of Business Process Management (BPM) and has, amongst others, co-defined the BPMN 2.0 standard. After four years of focused BPM consultancy, we decided in 2012 to offer our own BPM software product. The remarkable success has meant that we now generate the majority of our sales with Camunda BPM and primarily see ourselves as a software vendor.
The digital transformation is changing enterprise IT landscapes from inflexible application silos to modern software platform-driven IT architectures which deliver the openness, speed and agility needed to enable the digital real-time enterprise. Software AG offers the first end-to-end Digital Business Platform, based on open standards, with integration, process management, in-memory data, adaptive application development, real-time analytics and enterprise architecture management as core building blocks. The modular platform allows users to develop the next generation of application systems to build their digital future, today.
At ins·pi, we create software and deliver services that drive long-term enterprise strategy. We make it possible for everyone – from the C-suite and IT leadership, to implementers and analysts – to be involved and engaged in enterprise transformation by establishing a meticulous and sustainable practice to success.
As a trusted advisor to a client-base of 3.500, we come with the understanding that long-lasting partnerships, both internal and external, are the foundation of successful long-term business strategy. Which is why our commitment to accelerating your business is backed by intuitive software solutions that drive strategy development and execution, expert advice from top specialists, and our close partnership with the Service Now platform.
ins·pi. Because long-term strategy demands long-lasting partnership.
The Open Group
The Open Group is a global consortium that enables the achievement of business objectives through IT standards. The Open Group has over 500 member organizations and works with customers, suppliers, consortia, and other standard bodies. Its role is to capture, understand, and address current and emerging requirements, establish policies, and share best practices; to facilitate interoperability, develop consensus, and evolve and integrate specifications and open source technologies; to offer a comprehensive set of services to enhance the operational efficiency of consortia; and to operate the industry’s premier certification service. Platinum Members are: Capgemini, Fujitsu, HPE, Huawai, IBM, Oracle and Philips. Further information on The Open Group can be found at www.opengroup.org.
AuraPortal zero-code Digital Business Platform is the fastest tool to transform enterprise operations. Our business-user-friendly software has over 4 million users benefitting from optimal efficiency, agility, security and collaboration. Integration and real-time control and analysis of all company activities provide actionable insight, empowering companies to continuously improve and seize new business opportunities. Learn more about AuraPortal on YouTube at https://www.youtube.com/watch?v=ilHckegI7fI
PNMsoft, a Genpact company, is a global provider of intelligent BPM software (iBPMS) solutions. Sequence™, our iBPMS Suite, uses unique HotChange® technology to enable rapid build and change of high-availability mobile-enabled workflow applications, that deliver Big Change for the Digital Business. Our expert team ensures rapid deployment, integration and shortest time-to-solution possible, using our proprietary Evolutionary BPM methodology. PNMsoft, a Microsoft Gold Partner, is on Gartner’s iBPMS Magic Quadrant as a Visionary and on Forrester’s Vendor Landscape for BPM Platforms.
In 2016 PNMsoft was acquired by Genpact, a global leader in Business Process Management and services. Genpact architects the Lean DigitalSM enterprise through its patented Smart Enterprise Processes (SEPSM) framework that reimagines clients’ operating models end-to-end, including the middle and back offices. Genpact passionately serves hundreds of strategic clients including approximately one-fifth of the Fortune Global 500, and has grown to over 70,000 people in 25 countries.
QualiWare enables positive change by providing tools, methods and services that ensure coherency, consensus and consistency, and we support the agile and innovative company in handling complex knowledge, maintained by multiple persons with different backgrounds, in a continuous process. QualiWares product line supports the ‘next changes’ for organization change, collaborative decision making, social collaboration, social analytics and delegation of responsibilities for information sharing. It enables a culture designed for innovation and change, and motivates employees to use their social relations to improve business performance. QualiWare is a comprehensive modeling component covering Business Process Analysis, Business Architecture and Enterprise Architecture.
Orbus Software is an independent software provider for organisations looking to optimise their Business Transformation initiatives. Headquartered in London, Orbus operates globally across all vertical sectors, and is a leader in the Forrester Wave for Enterprise Architecture Management Suites.
Orbus Software is committed to the development of products that are intuitive, highly flexible, and fast to deploy. Orbus provides the iServer Business and IT Transformation Suite, a fully customisable, Microsoft Visio-based platform for Enterprise Architecture, Business Architecture, and Business Process Analysis and Improvement. With Orbus, organisations can easily understand how they operate, and successfully plan and execute strategic change.
byBrick is a consulting and management solutions company, helping large and complex enterprises with better business design and strategic planning. With senior advisors, leading technologies and proven agile delivery methods, byBrick has grown successfully over the last 10 years. byBrick offers today very unique solutions to EA and decision planning – and brings a solid footprint from the UK and Nordic market. byBrick works with user experience, outside-in, and best practices for aligning business planning with IT. We help our customers with insight and transparency, minimizing risk, cost, while providing faster and more agile decision support. Through our 360° perspective, we help our customers to make the right decisions – smarter and faster.
Responsiv Solutions is an IBM Premier Business Partner and reseller specialising in Enterprise and IT Architecture, Integration, Process and Data solutions. Our core focus is to help companies drive value from their investments in transformation and technology, by pragmatically helping them to define, design, deploy and adopt good practices. The Responsiv Solutions own portfolio of software accelerates time to value for SOA and enterprise integration projects, as well as providing capabilities critical to a sustainable Digital strategy and transformation. Responsiv Solutions provides trusted technical and project delivery advice to C-level executives, as well as providing skilled product specialists. Further information on Responsiv Solutions can be found at www.responsiv.co.uk.
The Association of Business Process Management Professionals International (ABPMP) is a non-profit, vendor independent organization dedicated to the advancement of BPM concepts and practices. ABPMP is practitioner-oriented and practitioner-led. Visit www.abpmp.org
The mission of ABPMP International is:
• to engage in activities that advance the practice of Business Process Management
• to promote and evolve a Common Body of Knowledge of BPM
• to foster the development and advancement of skills and competencies of BPM practitioners
• to validate professional qualifications and certify BPM practitioners
ABPMP developed the BPM Common Body of Knowledge (BPM CBOK®), and oversees the Certification program for BPM practitioners (CBPP®).
Silverfish CSR Ltd.
Silverfish CSR Ltd. Innovation and Corporate Social Responsibility
Silverfish CSR Ltd. specialises in helping companies grow in a responsible way. Corporate Social Responsibility strategy support and Innovation workshops are currently delivered on four continents in various industries such as banking, construction or gaming.
Follow us on Twitter @sosilverfish and LinkedIn linkedin.com/company/silverfish.
BPM-D are THE experts in establishing and applying a sustainable world-class BPM-Discipline which systematically drives value and executes business strategy in our digital world. They are leaders in enabling the journey to the next generation enterprise. Delivering consulting, coaching, education and solutions, BPM-D partners with its clients to improve performance and productivity, fast and at low risk. Enabling organisations to deal with change and digitalisation successfully creates immediate as well as lasting competitive advantage. Converting strategy into people and IT based execution delivers significant business value.
BiZZdesign is a software company that supports organizations in designing business change. We are a global organization with 1,000+ customers on six continents and offices in many countries across the globe. Analysts recognize us as a market leader with class-leading products.
IDERA understands that IT doesn’t run on the network – it runs on the data and databases that power your business. That’s why we design our products with the database as the nucleus of your IT universe. Our database lifecycle management solutions allow database and IT professionals to design, develop, secure, monitor and improve data systems with complete confidence, whether in the cloud or on-premises. Serving more than 20,000 customers worldwide, we offer a diverse portfolio of free tools and educational resources to help you do more with less while giving you the knowledge to deliver even more than you did yesterday.
Monday 13th June, Conference Day 1 & Exhibits
|08:00 - 09:00||
|09:00 - 09:15||
|09:15 - 10:15||
PLENARY KEYNOTE: What Do EPM, PPM and BPM Have in Common? Change!
|10:15 - 10:45||
Networking Break & Exhibits
EA Track 1
EA Track 2
BPM Track 1
BPM Track 2
|10:45 - 11:35||
Architecting a €1bn Megahospital
Preben Matzen, Enterprise Architect, New University Hospital Odense
Enterprise Architect, New University Hospital Odense
Preben Matzen is currently working with The Southern Region of Denmark as an Enterprise Architect in the new Odense University Hospital program. He formerly worked as an IT manager with some major Danish companies such as Siemens Wind Power, The Danfoss Group & WM- Data A/S (today CGI) . Previous to that he held different management positions within the LEGO Group. Preben has a degree in business administration, has among others a TOGAF certification, as well as parts of a masters degree in IT.
John Gøtze, Director of Research, Qualiware, Denmark
Director of Research, Qualiware, Denmark
John Gøtze is Director of Research and Education in QualiWare, as well as an assistant professor at the IT University of Copenhagen. John has published several books and many articles, mainly about enterprise architecture and business transformation. John has worked with digitalization since the early 1990s as a university researcher, a civil servant and an entrepreneur. John holds a PhD and a MSc from the Technical University of Denmark. Follow John on Twitter: @Gotze.
The First 365 Days: What Can You Achieve with a New Architecture Team?
Martin Sykes, Director of Alignment, Analysis & Architecture, Cambridge Assessment
Director of Alignment, Analysis & Architecture
Martin Sykes is the Director of Alignment, Analysis and Architecture at Cambridge Assessment. Established over 150 years ago, Cambridge Assessment operates and manages Cambridge University’s three exam boards and carries out leading-edge academic and operational research on assessment in education. Operating in over 160 countries with millions of assessments each year, the IT organisation supports a wide range of mission critical 24/7 information systems. During the last 18 years Martin has been Director for Microsoft’s Enterprise Strategy & Architecture Centre of Excellence and a lead in major organizations for their Enterprise Architecture teams and a coach to EAs around the world. Over that time Martin has been developing an approach to corporate storytelling through work in the public and private sectors called CAST that is described in the book “Stories that Move Mountains” which is now available in seven languages.
Simon King, Solution Architect, Cambridge Assessment
Solution Architect, Cambridge Assessment
Simon King is an IT Architect at Cambridge Assessment. Established over 150 years ago, Cambridge Assessment operates and manages the University’s three exam boards and carries out leading-edge academic and operational research on assessment in education. Operating in over 160 countries with millions of assessments each year, the IT organisation supports a wide range of mission critical 24/7 information systems. Prior to joining Cambridge Assessment in 2015 Simon had been working as an IT Architect in IBM for 17 years across the whole systems lifecycle on complex enterprise scale systems for national defence services.
How Gazprom Marketing & Trading Created its Business Architecture Model
Andrew Pincott, Global Trading Operations Director, Travelex
Global Trading Operations Director
Andrew Pincott is an experienced management consultant and operations director with over 20 years’ experience of using process improvements to deliver value. He has worked both as a consultant and in operational roles across a range of industries including Oil and Gas, Commodities Trading and Retail. Andrew takes a pragmatic approach to Business Process Management and Process Improvement using ideas and techniques that are practical and achievable.
Keep Calm and Automate: The Power of Agile Automation
David Cossey, Senior Business Analyst, Aviva
Senior Business Analyst, Aviva
David Cossey is a business analyst with a passion for driving business automation using business data. He has vast experience in business process improvements in the Life & Pensions industry. Having worked in numerous roles across Aviva: Business Analyst, System Analyst, Solution Designer and Tester, he has acquired a holistic view on how to develop IT to meet business problems. This knowledge & experience will be shared with the audience to provide them with a vision on how they could improve their business processes
Karen Hunt, Principal Business Analyst, Aviva
Principal Business Analyst, Aviva
Karen Hunt is a Principal Business Analyst at Aviva Life, with 30 years’ experience in Financial Services across a number of roles including Business Architect, Business Strategy, Internal Consultant & Project Manager. Karen typically manages a team of BA’s on large programmes or shape strategic initiatives. Karen has a passion for improving customer experience through both process re-design and the use of technology.
The Business Process CoE from Cost Centre to Profit Enabler: 5 Key Facts each COE Leader Should Know
Sasha Aganova, Senior Consultant, Process Renewal Group
Senior Consultant, Process Renewal Group
Sasha Aganova brings breakthrough results to the Business Process Management arena by integrating cultural development into the methodology. She is an expert in BPM and Continuous Improvement with over 15 years’ experience in leading large scale process improvement initiatives, establishing Business Process Management best practices and developing the overall process Architecture in various business environments and industries. Sasha has helped some of the largest Canadian and international companies to evaluate and implement BPM.
|11:40 - 12:30||
Applying Business Outcomes to EA and the PMO
Mike Daley, Chief Architect, PageGroup
Chief Architect, PageGroup
Mike Daley is currently Chief Architect of PageGroup. He was formerly at British Airways, after taking his degree at the University of Cambridge and studying at Collegio Ghislieri, University of Pavia. Mike is a senior IT leader with proven capability in managing complex design within and across high-profile and customer-facing portfolios.
Morten Stender, Partner, Staun & Stender
Staun & Stender
Morten is Partner of Nordic advisory services organisation, Staun & Stender. Morten brings professional background of strategy management, advisory services and large-cap customer experience. He has researched and practiced consulting in strategy, Planning and IT Managment since early 90’s. Morten holds a PhD, M.Sc. and B.Com from the Technical University of Denmark and Copenhagen Business School. He is an IEEE reviewer and appointed examiner at Danish Universities.
Successful Enterprise Architecture in a Digital World: Surfing the Wave of Digital Transformation
David Hunt, Head of Digital Banking, Enterprise Blueprints
Head of Digital Banking, Enterprise Blueprints
David Hunt is currently Head of Digital Banking for Enterprise Blueprints. He has over 35 years’ experience in the IT industry with the last 20 as an Enterprise Architect working for retail, commercial and investment banks as both an executive level manager and a consultant. He has presented at a number of conferences on Enterprise Architecture and is a visiting Lecturer for the department of Computing and Information System at the University of Greenwich.
Why We Moved EA Out of IT
Mustafa Dulgerler, Senior Enterprise Architect, National Bank of Abu Dhabi
Senior Enterprise Architect, National Bank of Abu Dhabi
Mustafa Dulgerler has managed IT projects across industries ranging from intelligent transportation and healthcare to manufacturing and banking. Mr. Dulgerler specializes in leading mid-sized teams of highly skilled engineers to solve some of the most pressing challenges in enterprise IT. As an Enterprise Architect at National Bank of Abu Dhabi, he is responsible for defining the technology and business platform to execute strategy. He is also a widely recognized Project Management Trainer in the Middle East. Mustafa has been invited to various international events as a speaker including PMI Global Congress 2015 and IRM UK Enterprise Architecture Congress 2015 in London, Middle East Forum 2015 and Big 5 Dubai Congress in Dubai.
Streamlining the Organization with a New Management System
Inger Anette Backer, Senior HSEQ Specialist, VNG Norge AS
Inger Anette Backer
Senior HSEQ Specialist, VNG Norge AS
Inger Anette Backer is a Senior HSEQ Specialist at VNG Norge AS. She is a highly skilled and experienced HSEQ Specialist, with more than 20 years experience in safety management, risk assessments and HSEQ from aviation and offshore exploration activities. Originally trained as Air Traffic Controller with 10 years operational experience, she also was a Senior Partner at Acona (risk management consultant) and Senior ATS Inspector for the Norwegian CAA (Civil Aviation Authority). The last 18 months the main focus has been to update and expand the VNG Norge Management System as a process based system suitable to the change in company focus areas.
Daniel Gjerde, Senior Consultant and Project Manager, Qualisoft
Senior Consultant and Project Manager, Qualisoft
Daniel Gjerde is a Senior Business Consultant with a key focus on compliance and business performance. He is responsible for building complete management systems aiming to maximising the stakeholder value by incorporating holistic risk management. Daniel, a teacher until he joined Statoil as a consultant in 2011, has been a consultant in several oil Companies, regularly performing management systems reviews and implementing compliance to formal and informal requirements. In the VNG project, Daniel as consultant, and his counterpart Inger Anette as the PM for VNG, clearly believed in changing the status quo in order to achieve the project’s Success Criteria.
Gaining Commitment to a Process-centric Business Model: A Panel Discussion
Sasha Aganova, Senior Consultant, Process Renewal Group
Andrew Pincott, Global Trading Operations Director, Travelex
Halina Pomykała, Process Management Manager, Orange Poland
Process Management Manager, Orange Poland
Halina Pomykała has been working in the field of process management for over twelve years and has been responsible for Process Architecture and the Business Process Management system in Orange Polska for seven years. During this period the company has undergone deep transformations which Halina effectively reflected in the Process Architecture and Process Management system. She participated in several projects introducing process approach both in the public and private sector. She has vast experience in project management, has worked on many large change programmes analysing the current situation, designing solutions and coordinating numerous process teams. Halina has graduated from her PhD course in process management, is due to defend her dissertation and is the author of some scientific publications in “Quality Problems” magazine.
Neal Oswald, Co-Founder, Wanilah Advisors, Inc.
Co-Founder, Wanilah Advisors, Inc.
Neal Oswald has over 25 years of experience in large transformations in retail and wholesale banking. He has a strong technical background in risk, finance, operations and technology. Recently Neal has been digitally measuring inline client operational experience to change the dialogue and transform End-to-End processes. Neal is currently working on post merger integration projects in the US.
|12:30 - 14:00||
Lunch, Exhibits & Perspective Sessions
|13:00 - 13:25||
PERSPECTIVE SESSION: How to leverage BPMN, CMMN and DMN with Open Source Technology
Jakob Freund, CEO, Camunda Services
CEO, Camunda Services
Jakob Freund is Co-CEO of Camunda, Author of ‘Real-Life BPMN’ and a regular speaker at conferences such as bpmNEXT. He has been in the BPM space for more than 10 years now. His absolute passion is the big picture of scaling up business models by well-defined and automated business processes, using BPMN as the common language for Business and IT
Making EA Part of your Daily Business
Klaus Isenbecker, Senior Partner, ins·pi
Senior Partner, ins·pi
Klaus Isenbecker guides enterprises with best-practices to successful and award-winning Enterprise Architecture programs by delivering real business value.
Kadir Özbayram, Senior Partner, ins·pi
Senior Partner, ins·pi
Kadir Özbayram guides enterprises with best-practices to successful and award-winning Enterprise Architecture programs by delivering real business value.
|13:30 - 13:55||
PERSPECTIVE SESSIONS: The Emergence of the Intelligent Business: Making Sense of Real-time Data for Faster Decisions
Matthew Smith, CTO - UK, Germany, Nordics, South Africa, Software AG
CTO - UK, Germany, Nordics, South Africa, Software AG
Matthew Smith is a Chief Technology Officer at Software AG. With a background in Enterprise Technology and Business Transformation stretching back over 20 years Matthew helps organisations change, grow, achieve and maintain their success through Business Transformation and Innovation.
Matt delivers practical real-world advice and guidance on topics ranging from business cases, transformation, board level strategy, staffing and business innovation across many sectors.
Modelling with Business Process Patterns
|14:00 - 14:50||
Avoiding the Bimodal Disaster: New Life For EA
Outcome Driven Architecture
John Slater, Senior Manager Group Retail Strategy, Nationwide
Senior Manager Group Retail Strategy, Nationwide
John Slater has been at Nationwide for 22 years in roles focused on strategy, innovation and development. He is currently responsible for their Branch IT capability development. Prior to this he supported the launch of Internet Banking (twice), re-architected www.nationwide.co.uk (twice), lead their mobile banking strategy and its launch as well as many other online product launches including their online mortgage switcher.
Mike Clark, Owner, Cohesion 360
Mike is the founder of Cohesion 360, a small but leading consultancy in London with international scope, which focuses on helping organizations leverage digital and mobile technologies to deliver meaningful customer outcomes. Mike has led numerous business architecture practices for a variety of Fortune 500 companies. Mr. Clark is renowned for bringing innovative approaches to existing disciplines, most notably bringing design into the world of architecture, to create better outcomes for customers. He is also co-creator of the Cohesive Enterprise Design Framework and has also served as an advisory board member of the Business Architecture Guild®️.
Enterprise Architecture is Dead! Long live Business Design!
Lorne Mitchell, MD, Objective Designers
MD, Objective Designers
Lorne Mitchell is Managing Director of Objective Designers and a seasoned operational strategy and marketing consultant to the Telecoms, Media and Technology industries. He has deep practical experience of shaping and running change programmes in many clients across many cultures, and previously held senior operational and consulting roles in BT, MCI, AT&T, KPN, PwC and IBM. He is currently chair of the BCS EA Specialist Group where he leads the events programme. As well as being a successful commentator and moderator at leading industry conferences, Lorne’s real passion shines through when he is leading a debate on the latest trends, disruptive services or innovative technologies that will force the industry to change over the next few years. Follow Lorne on Twitter: @lornemitchell.
Digital Process Management - Using Inline Client Experience Analytics to Execute Transformational Change
The Great BPM Bake Off
Richard Frost, Lead Enterprise Architect, Operational Excellence, Yorkshire Building Society
Lead Enterprise Architect, Operational Excellence
Yorkshire Building Society
Richard joined Operational Excellence in YBS Group in 2016 bringing a technology lens to bear on process improvement. Specifically, Richard has selecting and implemented Robotics and Zero Code BPM, recruited and delivered a centre of excellence. He is now working on introducing AI and intelligent image management into the building society. Richard is a highly experienced Enterprise Architect and thought leader with 30 years’ experience at Halifax / HBoS / Lloyds Banking Group and four years with Yorkshire Building Society Group, where he was previously Domain Architect for BPM and Lead Enterprise Architect on Mortgage Transformation. He led the selection of BPM technology for HBOS plc, for Lloyds Banking Group, and for the Yorkshire. He has performed most of the major roles in IT, including Head of Strategy and Architecture at Halifax General Insurance and Head of Workflow for HBOS. Follow Richard on Twitter: @richardfrost.
|14:55 - 15:45||
EA and Portfolio Management: Joining Forces to Influence Investments
Agile EA Enabling the Success of a Major Transformation Program
Motti Goldberg, Head Reinsurance IT Enterprise Architect, Swiss Reinsurance Company
Head Reinsurance IT Enterprise Architect, Swiss Reinsurance Company
Motti Goldberg is IT Enterprise Architect for Reinsurance at Swiss Re, a world leader reinsurance corporation. Motti has over 30 years’ of experience in matching business needs with IT capabilities, teaching and research experience, and is the co-author of several books, articles and patents.
Maksims Kravcevs, Enterprise Architect, C.T.Co
Enterprise Architect, C.T.Co
Maksims Kravcevs is an architecture consultant at CTCo Ltd,. He holds a PhD in computer science, is a certified TOGAF enterprise architect, has several papers on theoretical IT science, teaches graduate courses (SOA & Parallel Computing) at the University of Latvia. He was formerly Business IT Architect and chair of architecture steering board for Nordea bank New European Markets regions.
Using Processes as Architectural Lego®
Andrea de Stefano, Head of BPM and Integration, NTT DATA
Andrea de Stefano
Head of BPM and Integration, NTT DATA
Andrea de Stefano is Head of the Business Process Management and Integration Competence Center for NTT DATA Italy. He has worked in the IT architecture world since 1989 and has managed numerous international projects related to process analysis and automation, and complex integrations. Follow Andrea on Twitter: @adeste66.
Driving Business Consolidation and Software Creation with Business
Michael Lenzen, Head of Bonding IT, Atradius Credit Insurance, N.V.
Head of Bonding IT, Atradius Credit Insurance, N.V.
Michael Lenzen is Head of Bonding IT at Atradius Credit Insurance N.V. He has more than 25 years of experience in the IT industry in the financial sector. During the last 7 years his responsibilities on the executive level included: Head of the Application Centre, Head of the Architecture Team and Head of Bonding IT.
Getting the People Right for BPM
Matthew Morgan, Head of Process Excellence, Bridgewater Associates
Head of Process Excellence, Bridgewater Associates
Matthew Morgan joined Bridgewater Associates to implement a new process excellence program in 2012. Before joining Bridgewater, Matthew led global Business Improvement at Parsons Brinckerhoff, a $2.6 billion engineering company. There, he developed and deployed a new process improvement function where none had previously existed and a global business management system to drive continual improvement and process standardization across many business units overseeing the firm’s 150+ worldwide offices. Previously, Matthew worked as a strategy consultant at McKinsey & Company and as a Lean Six Sigma professional and operations leader at Starwood Hotels, including managing a $30 mil, 300-person turnaround operation. A former Army intelligence officer, Matt has written 9 books on Afghanistan, terrorism, and related topics. He graduated with a BS from West Point and MBA from Harvard Business School.
Matt Dathan, Senior Business Process Architect, Bridgewater
Senior Business Process Architect, Bridgewater
Matt Dathan is the Senior Business Process Architect at Bridgewater Associates, an investment company with 1500 staff based in Westport, Connecticut, managing approximately $154 billion in global investments for a wide array of institutional clients. His path to ‘architecture-led transformation’ was circuitous, starting in the Royal Navy where he served both at sea and ashore, gaining rich experience in leadership and organizational dynamics. He then changed careers, joining PA Consulting Group, the London-based management, technology and innovation consulting firm. Over his ten years there, broad exposure to many industry sectors and business functions taught him what it takes to design and make real change happen in organizations. During this time he moved with his family from London to Silicon Valley and subsequently joined the IT innovation team at Safeway, a Fortune 50 grocery company where he was involved in both internal and market-facing transformation initiatives learning that architecture done well can be the key differentiator between success and failure.
|15:45 - 16:15||
Networking Break & Exhibits
|16:15 - 17:15||
PLENARY KEYNOTE: Engaging and Collaborating (or Whose Moment Is It Anyway?)
|17:15 - 18:30||
Drinks Reception & Exhibits
|18:30 - 20:00||
BCS, EA Specialist Group Meeting: Storytelling and Systems Thinking for Enterprise Architects
Tuesday 14 June, Conference Day 2 & Exhibits
|09:00 - 10:00||
EA KEYNOTE: What can Enterprise Architecture Learn from the Game of Chess?
Gerben Wierda, Team Coordinator Architecture & Design, APG
Team Coordinator Architecture & Design, APG
Gerben C. Th. WIerda M.Sc. MBA (1961) is the Team Coordinator Architecture & Design at APG, which manages ±430 Billion Euro in assets for Dutch Pension Funds for ±4.5 million participants. Before that he was (amongst other things) Lead Architect of APG Asset Management and Lead Architect of the Judiciary in The Netherlands. He is the author of “Chess and the Art of Enterprise Architecture” and of “Mastering ArchiMate” and several blogs. Follow Gerben on Twitter: RnA_EA
BPM KEYNOTE: Taking Care of Business: Rewiring your House with the Lights On
EA Track 1
EA Track 2
BPM Track 1
BPM Track 2
|10:05 - 10:55||
From Zero to EA: An Architecture for Growth
Darren Halliwell, Customer Engagement Director, Key Retirement Group
Customer Engagement Director, Key Retirement Group
Darren Halliwell joined Key Retirement in 2009 as Head of IT and in July 2014 he was appointed as Customer Engagement Director. He has over 20 years of expertise and knowledge of information technology in a number of industries and sectors. As part of his remit to direct innovation, Darren is pursuing a means of introducing EA into this fast-paced environment without disrupting ongoing investments in change or throttling growth. He selected Philip & Finch to advise and assist Key Retirement in establishing an appropriate EA practice. Key Retirement Group (KRG) was founded in 1998 and is one of the UK’s leading financial services specialists operating in the over 55s market. The group operates in the Retirement Lending and Retirement Planning markets. It is the market leader in its sector. Follow Darren on Twitter: @S123DCH.
Philip Hellyer, Senior Consultant, Philip & Finch
Senior Consultant, Philip & Finch
Philip Hellyer is an enterprise architect specialising in whole-system change. With a background in accountancy and computing science, he works on both ‘sides’ of the strategy fence, championing approaches that improve systemic structure and reduce unintended consequences. Philip was the EA Group Lead at Carphone Warehouse and he edited Intersection, the book on Enterprise Design. Now an independent consultant, he works with organisations seeking a ‘sea change’ in their structural performance. And as a coach, he accelerates the careers of smart people with deep technical skills.
Panel Session: To Be or Not To Be: How Does EA Best Work With Alternative Futures?
Business Success in a "VUCA" (Volatility, Uncertainty, Complexity, Ambiguity) World
Dean Thorpe, Managing Director, Charles James Financial Planning Limited
Managing Director, Charles James Financial Planning Limited
Dean Thorpe joined the financial services industry beginning his career at Scottish Amicable; now part of Prudential. From there, he joined his father’s insurance brokerage before going into business himself in 1999. As well as being an Executive Director of Charles James Financial Planning, he also holds special permission with the Financial Conduct Authority for technical pensions work and regularly receives enquiries for assistance from other advisers in the industry. He is also a published author currently working on his second book. The success of the Charles James business gained Dean an entry in the 2010 Who’s Who publication of Britain’s Business Elite. Dean is also a keynote speaker and business coach. In November 2011 Dean became a director of Decode Studios, a web, IT and software development company that he had overseen the creation of, providing resource and management support to enable the business to bring its products to market. Follow Dean on Twitter: @deancthorpe.
Delivering On the Promises: Process Automation Robots and The Future of Work
Leslie Willcocks, Professor, London School of Economics and Political Science
Professor, London School of Economics and Political Science
Leslie P. Willcocks is Professor in Technology Work and Globalization at the Department of Management at London School of Economics and Political Science. His doctorate is from Cambridge University, and he is Associate Fellow at Green Templeton College, Oxford where he taught for nine years. He heads the LSE’s Outsourcing Unit research centre and is Editor-in-Chief of the Journal of Information Technology. Leslie has a global reputation for his work in outsourcing, global strategy, organizational change and managing digital business. He is co-author of 230 plus refereed research journal papers and 48 books, including most recently Service Automation – Robots and The Future of Work (SB, 2016) and Moving To The Cloud Corporation (Palgrave). In 2014 he was inducted into the IAOP Hall of Fame for his contribution and impact on the practice of outsourcing. He is a regular keynote speaker at international practitioner and academic conferences, has global consulting experience, and has been retained as adviser and expert witness by major corporations and several government institutions in the UK, USA and Australia. www.LSE.ac.uk/management/research/outsourcingunit .
Integrating Change Into Your Business Process Approach - Timing Is Everything
|10:55 - 11:25||
Networking Break & Exhibits
|11:25 - 12:15||
Enterprise Architecture: Societal Foundation
A Systemic Platform for Enterprise Design: Working with Systems, Languages and Generators
Milan Guenther, Managing Partner, Enterprise Design Associates, France
Managing Partner, Enterprise Design Associates, France
Milan Guenther is a co-founder and managing partner of Enterprise Design Associates. He is the author of INTERSECTION, a book introducing the Enterprise Design approach for holistic design in complex enterprises. Milan works with Google, SAP, Boeing, Toyota and the UN, as well as smaller organisations and start-up companies. He has been a designer and architect for over 12 years. Before co-founding eda.c, he worked as a freelance UX strategist and created a social software start-up. Milan co-leads the Paris chapter of the Interaction Design Association. Follow Milan on Twitter: @eda__c.
Nicolas Enjalbert, Analyst, eda.c
Nicolas Enjalbert uses modeling and programming to help solve strategic challenges. He designs tools, models and interfaces that tackle complexity from both analytical and intuitive points of view. An explorer of generative design and systems thinking, he revels in all things meta. He particularly likes to build solutions that are dynamic in their nature, whether a generative brand identity system, a flexible big-data visualization platform, the measurement and evaluation framework of a corporate culture transformation project. Nicolas is a fellow with strategic design consultancy eda.c, and a resident in the corporate innovation team of NUMA’s Paris headquarters. Prior to this activity, Nicolas worked in the R&D departments of French industrial groups Air Liquide and Saint-Gobain. He was trained as an engineer at the Ecole Polytechnique and holds a PhD in physics modeling and numerical simulation.
Enterprise Architecture and Business Strategy - Using a Strategy Framework to Improve Your Execution Strength
Andrew Swindell, Head of Planning & Architecture, The Benevolent Society
Head of Planning & Architecture, The Benevolent Society
Andrew Swindell has over 20 years’ experience in the fields of Information Technology, Enterprise and Solution Architecture with deep domain experience in CRM, Business Intelligence and building architecture practices. He is currently the Head of Planning & Architecture at The Benevolent Society and also the owner of “On a Page, a company that focuses on positioning companies on a page for simplicity, communication and focus. The adage that a picture tells a thousand words is never more true with “On a Page” Reference Models highlighting and articulating your Business Strategy, Business Model or Go to Market strategy with customers. They can also define Domains requiring investment or put your complete Applications and Infrastructure Portfolios “On a Page”.
Process Architecture: How to Sustain its Utility for Managerial Purposes
Practical Implementation - Making Process Governance Work - For Real!
Tom Einar Nyberg, Head of Digital Operations, KPMG Norway
Tom Einar Nyberg
Head of Digital Operations
Tom Einar Nyberg is the Head of Digital Operations in KPMG. This service area focuses on how Digital Processes, Automation, Robotics & Artificial Intelligence and Analytics is coming together with BPM to implement Digital Operations. Tom has been working in this area since 2006 and has been through multiple organizational digital transformations. He has experience from a wide variety of sectors: Banking, Transportation, Shipping, Oil & Gas, Public, Aviation and Telecom. Projects span across: Robotics & Digital Process Automation, Process design and Lean improvement, Performance management, BPM/Automation Center of Excellence, Corporate management systems, Governance and Strategic alignment.
|12:15 - 13:45||
Lunch & Exhibits
|12-45 - 13:10||
PERSPECTIVE SESSIONS: Introducing the New ArchiMate® 3.0 Standard
Andrew Josey, VP Standards and Certification, The Open Group
VP Standards and Certification, The Open Group
Andrew Josey is VP Standards and Certification overseeing all certification and testing programs of The Open Group. He also manages the standards process for The Open Group.
Marc Lankhorst, Managing Consultant, BiZZdesign
Managing Consultant, BiZZdesign
Marc Lankhorst is Managing Consultant and Business Design Evangelist at BiZZdesign. He is responsible for market development, consulting and coaching on digital business design and Enterprise Architecture, and spreading the word on the ArchiMate standard for Enterprise Architecture modeling. His expertise and interests range from enterprise and IT architecture and business process management to agile methods, portfolio management and digital business design. As internationally recognized thought leader on Enterprise Architecture, he guides the development and marketing of BiZZdesign’s portfolio of services, methods, techniques and tools in this field.
IoT & BPM Case Study: Transforming Telemedicine
Vasileios Kospanos, Marketing Manager, PNMsoft
Marketing Manager, PNMsoft
Vasileios Kospanos is the Marketing Manager of PNMsoft and a software technologist, focusing on IoT, Customer Experience, EA & BPM, and Case Management. During his 10-year long marketing journey he was worked with many household brands such as AutoNation, Portugal Telecom, Royal Academy of Dance, and Birkbeck College among others, on storytelling and communicating Business Transformation initiatives.
Perspective Session: Take the Fast Track to Operational Excellence: Must-See Case Studies of Success in the Digital Era
|13:45 - 14:35||
Building a Solution Architecture Practice at National Grid
Craig Rollason, Business Analysis & Solution Arch. Practice MgrNational Grid
Business Analysis & Solution Arch. Practice MgrNational Grid
Craig Rollason has 25 years’ experience in the IT industry working across manufacturing, government and utility sectors. He currently runs the Business Analysis and solution architecture practice at National Grid. He is a contributor to the BCS publication on Business Analysis and a key member of the UK BA Manager Forum. Key areas of interest include finding new ways to engage stakeholders, facilitation tools and techniques, performance management, coaching, leadership development, and exploring belief systems. Follow Craig on Twitter @Cr2402.
Annabel Fears, SA Practice Resourcing, Lead, National Grid
SA Practice Resourcing, Lead, National Grid
Annabel Fears runs the Solution Architecture and Business Analysis Practice at National Grid. Annabel has over 20 years’ experience across a number of industry sectors. She has built a practice based on a matrix operating model that has people development and engagement at the heart aligned to organisational goals.
Enterprise Architecture for Innovation and Change
Mark Heseltine, Enterprise Architect, Paymark
Enterprise Architect, Paymark
Mark Heseltine got his architecture chops over a decade in BT, moving around the organisation with appointments covering architecture, delivery, commercial management and innovation consulting. Originally from Tasmania, he received his Masters from the School of Engineering at UCL and is currently working on a PhD in Computer Science in the area of Smart Cities at the University of Auckland. Follow him on Twitter: @markheseltine.
Business Architecture and the Digital Transformation
Svein Oliver Vedaa, Partner and Senior Consultant, IRM Consult, Norway
Svein Oliver Vedaa
Partner and Senior Consultant, IRM Consult, Norway
Svein Oliver Vedaa has worked in the field of Enterprise and Information Architecture for more than 25 years. He has a long experience from architecture work in the Oil & Gas industry, but has worked as a consultant for other industries as well. Besides being a practitioner on each project, he has a continuous concern for the processes and methods applied in the architecture work.
Eskil Swende, Partner and Senior Consultant, IRM Sweden
Partner and Senior Consultant, IRM Sweden
Eskil Swende is the main partner at IRM Sweden, a Scandinavian consulting company focusing on Enterprise Architecture and the Innovation Process. He is also a partner at IRM UK in London. Eskil is President of DAMA Chapter Scandinavia and has developed a global wisdom network of leading experts, inviting them to give presentations and tutorials in Scandinavia.
The Power of Change – A Personal Journey
Achieving Operational Excellence through Process Improvement
Ozel Hurmuzlu, Senior Business Analyst, Qatar University
Senior Business Analyst, Qatar University
Ozel Hurmuzlu is a Senior Business Analyst and the Acting Head of Business Management Support Services Section at Qatar University in Doha, Qatar. He is responsible for delivering business process improvement services for administrative departments with the goal of increasing efficiencies in work processes throughout the University. Ozel also worked as Process Improvement Analyst and Application Developer previously in Toronto. He holds a B.Com in Business Technology Management, and an advanced diploma in Computer Programming and Analysis.
|14:30 - 15:30||
Mission: Impossible - Silo Breakout
Elizabeth Strand, Enterprise Architect, PFA Pension
Enterprise Architect, PFA Pension
Elizabeth Strand’s passion is to empower people to make right decisions driving strategic change on all levels of an organisation. Her multi- disciplined experience ranges from business to technology and from management to development. She has an in-depth understanding of what it takes to ensure strategic aligned transitions. She has a strong focus on co-creation and communication to ensure commitment in organisations and she is the front runner that facilitates the path to a successful implementation. Today she works holistically across strategy, business and technology in complex enterprises. Elizabeth Strand and Kasper Randrup have developed a new approach to business transformation called Enterprise Navigation. It won the Danish industry award in 2015.
Kasper Randrup, Enterprise Architect, PFA Pension
Enterprise Architect, PFA Pension
Kasper Randrup’s passion is to empower people to make right decisions driving strategic change on all levels of an organisation. His multi discipline experience ranges from business to technology and from management to development. He has an in-depth understanding of what it takes to ensure strategic aligned transitions. He has a strong focus on co-creation and communication to ensure commitment in organisations and he is the frontrunner that facilitates the path to a successful implementation. Today he is works holistic across strategy, business and technology in complex enterprises. Kasper Randrup and Elizabeth Strand, have developed a new approach to business transformation called Enterprise Navigation. It won the Danish industry award in 2015.
Digital Transformation - The New Trend
Ram Kundnan, Director, Passion Consulting
Director, Passion Consulting
Ram Kundnani is currently delivering a Digital Transformation Project for the Royal Pharmaceutical Society, the Professional Body for Pharmacists within and outside UK. Ram has an MBA, and has 31+ years of experience working in Singapore, Dubai and the UK as a Programme, Project and Change Consultant with a track record of Digital Transformation, Transition of application and data, Outsourcing, and Content Management Solutions, and Service Management.
EA as a Strategic Tool for Transformation
Lars Broman, Business Architect, Ellevio
Business Architect, Ellevio
Lars Broman is a Business Architect and the leader of the architecture work in Ellevio. He has been working in the field of Enterprise Architecture for the last 20 years, mostly as part of an IT management team, but also as a consultant. He has experience from a number of large transformation programs, mainly from the gaming industry. He is also one of the founders of NEA, a Swedish online community for Enterprise Architecture with over 1600 members.
Daniel Lundberg, EA Consultant & Owner, Archinemus
EA Consultant & Owner, Archinemus
Daniel Lundberg is a practitioner in Enterprise Architecture, working as a senior consultant in large transformation projects for major Swedish companies. Daniel has also been teaching architecture for Swedish clients. Daniel now runs his own consulting company and applies enterprise architecture in a pragmatic way to guide organisations in transformation programs. He was also a speaker at the EA Conference 2016. Follow Daniel @lundbergdaniel
Climbing up the Maturity Ladder in an EU Institution
Phillipe Maryssael, BPM Officer, European Investment Bank
BPM Officer, European Investment Bank
Philippe Maryssael has been a BPM Officer at the EIB since 2013. He was a translator-revisor at the EIB since 2001. He was a translator and terminotician before joining the EIB
Thierry Lesage, Process Modelling and Optimisation Officer, European Investment Bank
Process Modelling and Optimisation Officer, European Investment Bank
Thierry Lesage has been a Process Modelling and Optimisation Officer at the EIB since 2014. Before joining the EIB he was involved in BPM and LEAN projects since 2004.
A Roadmap for Business Redesign of a Large Conservative Enterprise
Carlos Barrera, Enterprise Architect/Consultant, Barrera Consulting
Enterprise Architect/Consultant, Barrera Consulting
Carlos Barrera is an IT professional with over 25 years’ experience in development design and implementation of Enterprise systems. Over the past 15 years, his primary focus has been in the architecture and design of large systems including development of strategic roadmaps in US, Canada and Mexico, for large organizations including Sears, National Bank of Mexico (Banamex, now Citibank), and the Government of Ontario (Canada).
Alex Romanov, Business Architect/Principal Consultant, Avrolabs
Business Architect/Principal Consultant, Avrolabs
Alex Romanov, PhD, is a Canadian business architect, consultant, helping organizations to identify business transformation opportunities, visualize strategies, and plan enabling solutions. His specialty is establishing efficient business architecture practices. Over 20+ years of experience in North America and Europe, Alex has successfully delivered 30++ major projects in public and private sectors: “sold” concepts to Business, managed architectural teams, lead iterative development of complex models, optimized project scopes, defended architectures in ARBs. His subject areas included transportation, government services, energy efficiency, retail, insurance, pension plans, etc. His clientele included the Government of Ontario, CIDA, European Commission, Dansk Teknologisk, Danfoss, Worldinsure, SwissRe, CGI, Sequoia RS, Manulife Financial, John Hancock, European Bank of Reconstruction and Development (EBRD), many smaller consulting firms working internationally. Follow Alex on Twitter: @avrolabs.
|15:30 - 16:00||
Networking Break & Exhibits
|16:00 - 16:50||
The European Air Traffic Management Architecture: “The Human Factor”
Allen Clarke, Enterprise Architect, International Architecture, NATS
Enterprise Architect, International Architecture, NATS
Allen Clarke is a Senior Enterprise Architect in NATS and is currently working on the development of the European ATM Enterprise Architecture within the SESAR Programme. Allen has over 30 years of experience within NATS and has held a variety of posts in the areas of Operational System Support and Systems Development. Allen has been involved in all of the major ATC Centres Programmes undertaken by NATS over the last 25 years. Follow Allen on Twitter: @ATMEntArch.
Urban Enterprise Architectures: Delivering Information Services in Smart Cities
Markus Helfert, Senior Lecturer, Dublin City University
Senior Lecturer, Dublin City University
Dr. Markus Helfert is the Director of the Business Informatics Research Group and a Senior Lecturer in Information Systems at Dublin City University. He is funded Investigator at Lero – The Irish Software Research Centre (www.lero.ie) and Insight- Centre for Data Analytics (https://www.insight-centre.org/). Dr. Helfert is research affiliate at the The Open Government Institute (TOGI), Zeppelin University, Germany. His interests relate to Data Analytics, Enterprise Architecture, Process Mining, Open Data, Innovation Management and Smart Cities. His work has been published in international journals, books and conferences. Markus is currently involved in national and international projects related to these areas, and has worked with and advised many companies on Information Management related challenges. Markus Helfert holds a PhD in business administration from the University of St. Gallen, a Master-Diploma in business informatics from the University Mannheim and a Bachelor of Science from Napier University, Edinburgh.
John Jeske, Director, Innovation Office, Dell IT Enterprise Architecture
Director, Innovation Office, Dell IT Enterprise Architecture
John Jeske’s work spans a range of activities at the leading edge of technology evolution and evangelism. This includes engagements with internal and external research teams into Smart Cities, Internet of Things and Enterprise Agile Methodologies. He is also actively involved in developing new applications in machine learning. In evangelizing innovation awareness he has a leading role in developing a new IT IP Recognition and Patent Program, and publishes “Just Rumors”, an internal Dell weekly innovation and emerging technology newsletter.
Digital Transformation: Combining BPM and Data Driven Architecture
Stuart Clelland, Business Solution Architect, Capgemini
Business Solution Architect, Capgemini
Stuart Clelland is a business and solution architect experienced in working with client stakeholders (including senior executives) to deliver their desired business outcomes. With over 20 years’ experience he has a proven track record delivering solutions for public sector, the telecommunications industry, the financial sector and local authorities. Stuart provides strong leadership; as design authority on major integration programmes, he has extensive knowledge and skill across the whole lifecycle from innovative idea to live operation and a wide range of technologies across Accounting, Telephony, Service Management, CRM, BPM, SOA, EAI, IDM, Web & Open Source. Stuart has an MSc in computer science.
From Service-Dominant Business Models to Networked Business Processes
Paul Grefen Professor, Director of Research, Eindhoven University of Technology
Paul Grefen Professor
Director of Research, Eindhoven University of Technology
Paul Grefen is a full professor and director of research in the School of Industrial Engineering at Eindhoven University of Technology. He received his Ph.D. from the University of Twente and was a visiting researcher at Stanford University. He was involved in various European and national research projects. He is an editor of two journals and has authored and edited several books on workflow management, electronic business and service-dominant business engineering. He is a member of the Executive Board of the European Supply Chain Forum. His research covers inter-organizational business process management, service-oriented business design and support, and architectural design of business information systems.
Three Lines of Defence Approach to Bring BPM to Better Acceptance and Assure Compliance
Frank Wimmer, Head of BPM & ICS Office, Alpiq AG
Head of BPM & ICS Office, Alpiq AG
Frank Wimmer is a well-versed business professional with more than 15 years of experience in lean management, business process and project management, transformation management, architecture management and internal control system. Frank’s expertise lies in defining best practice governance and methodologies which empowers employees to improve their work behaviour in order to reach operational excellence; Frank promotes corporate business and organisational development through innovative and visionary set-up. Frank’s most recent role as Process Architect and Internal Control Officer is to lead the BPM & ICS Office for company-wide Business Process Management and Internal Control System expertise and developments. He sets the governance and framework as well as provides services to facilitate stakeholders continuously improving and optimising their operational performance. Frank holds a Master of Business Administration and international certifications in Lean Six Sigma, Project Management etc.
|16:55 - 17:10||
Wednesday 15 June, Conference Workshops - Half Day
|08:00 - 09:00||
|09:00 - 12:30||
Business Value Realisation
Enterprise Architecture: The Issue of the Century
Building High-Performing Architecture Teams
A Business Architecture Methodology
How Concept Modelling Supports Business Process Work - Getting Great Results From a Misunderstood Technique
Understanding Rules by Playing the Game of Rules
Silvie Spreeuwenberg, Founder, LibRT
Silvie Spreeuwenberg, professional in IT and authority in business rules, is founder of LIBRT: the Lab for Intelligent Business Rules Technology. She has a background in artificial intelligence and is an expert in business rules. Her role is to find the best way to represent decision logic for the business, such that it works for IT and supports agility. For more information on these topics please read Silvie’s regular posts on her LinkedIn profile or website (www.silviespreeuwenberg.com and www.librt.com ).
Initiating and Leading Collaborative Projects
Alison Coward, Founder, Bracket
Alison Coward is the founder of Bracket and author of “A Pocket Guide to Effective Workshops”. She is a strategist, trainer and workshop facilitator. With over 15 years’ experience of working in, leading and facilitating creative teams, Alison is passionate about finding the perfect balance between creativity and productivity. At Bracket she helps teams to use the best of their talents to develop great ideas and collaborate to make them happen.
|13:30 - 17:00||
The Milky Way: A New Space for Designing and Understanding Your Enterprise
Architecting for the Digital Age
Jeroen Derynck, Business Transformation, Architect Salesforce
Business Transformation, Architect Salesforce
Jeroen Derynck is a seasoned business transformation manager and works as Business Transformation Architect at Salesforce. In the past he was Chief Digital Officer, Chief Information Officer and Business Transformation Director for companies such as Duval Union Consulting, iMinds, Thomas Cook and ING. Jeroen launches organisations on their digital trajectories with the objective to embed technologies like mobile, CRM, social, analytics and big data in the fabric of business. As a business-oriented strategist he rewrites the playbook by experimenting with new technologies, investing in innovation, finding new digital revenue streams and nurturing a digital-first culture. Jeroen has a strong technology background and is a much-appreciated speaker on topics such as digital transformation, corporate innovation, business/IT alignment and digital leadership.
Management Strategies for EA: The Essential Principles and Tactics
Process-Based Management: Putting Process at the Centre of Business Management
Roger Tregear, Consulting Director, Leonardo Consulting
Consulting Director, Leonardo Consulting
Roger Tregear delivers BPM education and consulting assignments, bringing to them 30 years of management consulting experience. He spends his working life talking, thinking, and writing about the analysis, improvement, innovation, and management of business processes. His work has taken him to Australia, New Zealand, Bahrain, Belgium, Nigeria, South Africa, South Korea, Saudi Arabia, The Netherlands, Jordan, United Arab Emirates, and the USA. Roger is a regular columnist for BPTrends. He is author of Practical Process (2013), co-author of Establishing the Office of Business Process Management (2011), and contributed the chapter Business Process Standardization in The International Handbook on BPM (2010, 2015). With Paul Harmon, Roger edited Questioning BPM? (2016). Roger’s iconic book, Reimagining Management, was also published in 2016. Process Precepts (2017), Roger’s latest book, involves a cosmopolitan, global team in discussions about the process of management.
BPM + Knowledge Management + Collaboration = Continuous Process Improvement
Darius Silingas, Chief Solutions Architect, No Magic Europe
Chief Solutions Architect, No Magic Europe
Dr. Darius Silingas is an influential BPM educator and consultant. Darius is Programme Director for BPM studies at ISM Executive School and Principal Consultant at No Magic Europe. He delivered training and consulting services at 100+ organisations from 23 countries and different industry sectors: public administration, automotive, aerospace, financial services, ICT, healthcare, etc. Darius regularly speaks and writes about BPM focusing on the practice of business process modelling. Currently, he also acts as Exploitation Leader in EU-funded research project Learn PAd, which explores how to combine business process models and Wiki technology to help public administration organisations to enhance their capabilities of learning and processes improvement. Darius is a founder of BPM practitioners’ network in Lithuania and a Program Chair of BPM in Practice conference, which annually takes place in Vilnius. Darius has got a Ph.D. degree in Informatics, and he is OMG Certified Expert in BPM. Follow Darius on Twitter: @dariussilingas.
Facilitating Process Discovery and Mapping Sessions: Practical Techniques for Successful Workshops
Security is the Issue of the Decade
Michael Rosen, Research VP, Strategic Architecture, IDC
Research VP, Strategic Architecture, IDC
Mike Rosen is Chief Scientist at Wilton Consulting Group which provides expert consulting in Digital Transformation Strategy, Business Architecture, Enterprise Architecture, and Enterprise Solutions. Mr. Rosen is also a founding member and Vice President of the Business Architects Guild. His current emphasis is on strategic architecture and the new ‘digital business platform’ required to enable agile, flexible, scalable and sustainable digital transformation. With 40 years in technology, Mr. Rosen has years of experience in the architecture and design of applications for global corporations and 20+ years of product development experience. He is an internationally recognized speaker and author of several books and hundreds of articles.
|17:15 - 17:45||
Thursday 16 June, Conference Workshops - Full Day
|08:00 - 09:00||
Getting Business Change to Stick
Enterprise Architecture for Practicing Enterprise Architects
Enterprise Investment: Combining Enterprise Architecture with Investment Portfolio Management
Model-based Business Process Management – Getting Business Processes Documented
Jürgen Pitschke, Partner and Managing Director, Process Renewal Group Deutschland
Partner and Managing Director, Process Renewal Group Deutschland
Jürgen Pitschke is Partner and Managing Director at Process Renewal Group Deutschland. Juergen has more than 25 years industrial experience about enterprise modelling and the realization of Business and IT Architectures. He is recognized for his deep knowledge and the systematic use of visual standard notations and of different frameworks für the design of an Enterpirse Architecture. His knowledge is often sought in the field of Business Process Management and Decision Management. His focus are model-based approaches for enterprise design and their practical use. Clients value his abilities to explain concepts, to help teams to adopt and successfully apply such methods, and to guide projects successfully. He is author of the book “Unternehmensmodellierung für die Praxis”. He translated the Business Process Manifesto, the Decision Management Manifesto, and the RuleSpeak® – approach into German. His customers include companies as Kuehne+Nagel (AG & Co.) KG, Boehler Edelstahl or organizations like the Federal Office of Police in Switzerland. Follow Jürgen on Twitter: @jpitschke.
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