Overview

The initial hurdles of a Transformation or Innovation initiative can seem overwhelming. How do you get out of the headlight glare and get on with your idea?

  • Coming up with an idea, levels of challenge, the shock of the new
  • Evaluating your idea, common mistakes, what experience tells us
  • Gaining support, the funding trap, getting started
  • Building up steam, learning the lessons, delivering early and often
  • When just enough is good enough, when to stop, transitioning to live

Building on experience delivering innovative and transformative projects from the 1980s to the present day, this session will break down the steps needed to be successful at challenging the status quo and delivering essential change and learnings. It will cover how everything is different in the post Digital age and yet how much we can learn from what came before.

Speaker

Richard Frost

Enterprise Design Lead

Yorkshire Building Society

Richard is the Enterprise Design Lead at Yorkshire Building Society (YBS), working on digital transformation and innovation. A challenging, out of the box thinker, his focus encompasses envisioning and designing future digital customer experiences for YBS. Previously, Richard has introduced a digital experience platform, robotics, and was part of the selection and implementation of mortgage processing at YBS. Before joining YBS, Richard spent 30 years as a maverick developer, designer, project manager, senior leader and enterprise architect at Halifax / HBOS / Lloyds, working on digital transformation from 1992-2013.  Follow Richard: @richardfrost

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