Agenda Highlights

Plenary Keynote: The Value of Management is the Management of Value
Roger Burlton, President, Process Renewal Group

Plenary Keynote: The Obstacle is the Path
Martin Sykes, Chief Architect

BPM Keynote: Self-Management and the Process Centric Organisation
Sasha Aganova, Senior Consultant, Process Renewal Group

BPM Keynote: A Business Process Management Journey
Adam Klasa, CEO, Farm Frites Poland

Process Center of Excellence (PCoE), Key Initiative in Achieving Process Maturity
Ulf Kjelaas, Specialist Advisor Business Process Management, DNB Bank ASA

Innovative Process Management in the Kingdom of Saudi Arabia
Naif Sheshah, Director, Business Process and Acting General Manager of Strategic Planning, Communications and Information Technology Commission (CITC), Saudi Arabia

Business Architecture Influenced Investment Planning
Harminder Duhra, Senior Enterprise Business Architect, Nationwide

Putting Strategy on Technology Wheels with Business Architecture
Mayank Saxena, Enterprise Architect (Chief Architect & Data Management), ABN AMRO

Business Architecture Panel: Business Architecture and the A3 Organization: Automation, Analytics & AI
Tom Einar Nyberg, Head of Digital Operations, KPMG Digital Norway

Bridging Business Strategy to Execution
Bao Do, Enterprise Business Architect, Wells Fargo

High Speed Organisations
Peter Matthijssen, Chief Technology Officer, BiZZdesign

The T-Shaped Professional: Achieving Process and Architecture Goals by Other Means
Alec Sharp, Senior Consultant, Clariteq Systems Consulting

Panel Discussion: What’s next for BPM? Insights from the Front Lines
Roger Tregear, Consulting Director, Leonardo Consulting

Developing Processes which Create Customer Value – an Industry-wide Perspective
Kevin Wiltshire, Senior Consultant, Renault-Nissan Consulting

 

Organisations Speaking include

Keynote & Featured Speakers

Testimonials

Sponsors

Fees

  • 4 Days
  • £1945
  • £1,945 + VAT (£389) = £2,334
  • 3 Days
  • £1595
  • 1,595 + VAT (£319) = £1,914
  • 2 Days
  • £1245
  • £1,245 + VAT (£249) = £1,494
  • 1 Day
  • £795
  • £795 + VAT (£159) = £954
Group Booking Discounts
Delegates
2-3 10% discount
4-5 20% discount
6+ 25% discount

Venue

  • Radisson Blu Portman Hotel
  • 22 Portman Square
  • London W1H 7BG
  • UK

Join the conference group

Agenda

Monday, 22 October 2018: Pre-Conference Workshops
08:30 – 09:30
Registration
Getting Started in EA: Designing an Architecture Function to Fit your Enterprise

Sally Bean & Philip Hellyer

This workshop is for anyone who wants to understand EA better or who wants to establish EA in their enterprise. We will look at how different organisations approach EA, what effective architects produce, what pitfalls people encounter, and where the value comes from. Using some of our favoured techniques, we will help you to think about how you might design an EA function in your organisation that delivers value alongside other disciplines and types of architect. Attendees will gain foundational knowledge about EA to take into the rest of the conference.

  • The essence of EA: an overview of methods, frameworks and techniques
  • How to integrate EA with other disciplines and how it relates to more specialised types of architecture
  • How to apply architectural approaches to the design of the EA practice itself

Managing Complexity and Change

John Zachman, CEO, Zachman International

For 7,000 years, the only device humanity has discovered for managing complexity and change is Architecture.  If the object you are trying to create is so complex that you can’t see it or understand it at the level of definition required to create it, you have to formalize its descriptions:  Architecture.  And, if you ever have to change what you have created, you must have access to the Architecture you formalized to avoid the unintended consequences of changes.   Even small changes can be cataclysmic in nature.  This workshop defines Architecture in the context of Enterprises and suggests approaches for its definition.

First Do It, Then Do It Right, Then Do It Better

Martin Sykes, Chief Architect

During the workshop we will share and evaluate the options for developing people, processes and technology to support an Enterprise Architecture team.  I’ll bring the structure for the workshop and learnings from six teams over 20 years. You bring your experience, scenarios and a willingness to share.   This workshop is targeted specifically at lead EAs, Chief Architects and Heads of Architecture practices who have either set-up an architecture practice or managed an architecture team at least once and are now in a position where they may be about to do it again in a different context, or are ready to make some significant changes to improve performance. This experience is a necessary pre-requisite to actively participate in the workshop.

A Foundation for Process Performance Improvement

Sasha Aganova, Senior Consultant, Process Renewal Group

This session provides the foundation for the range of practices of improving specific business process performance metrics into a renewed target state. It is based on proven formal methods and over twenty years of practical experience of the hundreds of projects conducted by Process Renewal Group and the sage advice found at the knowledge portal: BPTrends.com. It provides an overview and discussion of the principles, concepts and techniques required for the process improvement. The seminar introduces a simple and systematic approach for analysing, modeling and redesigning specific processes. It provides a solid basis for newbies and a great refresher for anyone experienced with process. Business managers, analysts and change practitioners will gain from the hands on working sessions that apply the techniques. This session establishes a sound baseline and, a common language for all business analysis conference sessions you attend. Attendees will learn:

  • Why do Process work?
  • Core concepts of Business Process Architecture and Process Improvement
  • Understanding the scope for change
  • Analysing the current state
  • Designing the future state
  • Supporting implementation and ongoing sustainment

Three Key Techniques for Business Design

Ronald G. Ross, Co-Founder and Principal, Business Rule Solutions

These days business design must produce business capabilities that are knowledge-based, digital-ready, and service-oriented. Achieving excellent results requires professional upskilling.

This tutorial discusses three innovative techniques to successfully architect business capabilities:

  • Concept models. Understand the structural techniques needed to build a semantically robust business vocabulary. A concept model can serve as a blueprint to express and communicate basic business knowledge at scale, as well as to integrate siloed business functions.
  • Question Charts. Examine operational business decisions from a business point of view, analyze their inherent structure, and capture the business logic needed to support them. Q-Charts can be used to broadly rethink and fundamentally reorganize related business processes.
  • Knowledge-based value chains. Model value chains holistically from a knowledge perspective to understand natural dependencies and build-up sequence. Knowledge-based value chains can be used for strategic assessment of current business capabilities and identify broad opportunities for re-use and integration.

You’ll walk away from this tutorial with fresh insights about how your company can operate more effectively in the digital economy. It’s guaranteed to change the way you think about the make-up of your business capabilities!

Learning Objectives:

  • Understand the pragmatic techniques needed to engineer business knowledge
  • Explore new ways to enrich business process models and business architectures
  • Enable better strategic assessment and planning of program and project portfolios
  • Ensure a sound basis for introducing new digital, RPA and NLU technologies

Integrating Change Into Your Business Process Approach – Timing Is Everything

Alec Sharp, Senior Consultant, Clariteq Systems Consulting

An emergent methodology has led to interesting observations from clients about its impact on change. One said, “When we follow the method closely, almost slavishly, the usual resistance to change simply doesn’t materialise.” Another said “We’re not just using the method on business processes – we use it as a generalised change method.”

This is not an accident. In 35 years of introducing organisational and process change, experimentation and adjustment has led to refinements in techniques, and in the order in which major steps are completed. Both of these have been designed to minimise resistance to change, and accomplish significant change in Agile timeframes. “Minimalist” session plans will be introduced that routinely deliver significant results in just three to five days.

This session will introduce the central features of this methodology. Key points include:

  • The top five Business Process anti-patterns – what NOT to do;
  • The problem with problem statements – why you shouldn’t start with one;
  • “What” first, “who and how” later – how “abstraction to the essence” dissipates resistance;
  • Understanding all perspectives – the critical role of a stakeholder-based assessment;
  • Features, assumptions, and enablers – key to successful process design/redesign.

09:30 - 12:45
Getting Started in EA: Designing an Architecture Function to Fit your Enterprise

Sally Bean, Enterprise Architecture Consultant, Sally Bean Ltd

Sally Bean

Enterprise Architecture Consultant, Sally Bean Ltd

Sally Bean is an independent Enterprise Architecture consultant. She advises large organizations in the private and public sector on how to develop their EA capability and embed EA approaches into their ways of working. She has over 20 years experience in the field, with 10 years as a member of the EA team in British Airways, where she championed many successful initiatives to exploit technology and share data and applications more effectively across the organization. She now specialises in the more socio-technical aspects of EA, with particular interests in systems and complexity thinking, and the development of soft skills and team-working capabilities for architects.

Philip Hellyer, EA Consultant, Philip & Finch

Philip Hellyer

EA Consultant, Philip & Finch

Philip Hellyer is an enterprise business architect specialising in whole system change. With a background in accountancy, humanities, and computing science, he works on all ‘sides’ of the strategy fence, championing approaches that improve systemic structure and reduce unintended consequences.  Philip was the EA Group Lead at Carphone Warehouse and he edited Intersection, the book on Enterprise Design. Now an independent consultant, he works with organisations seeking a ‘sea change’ in their structural performance. His 2017 training course on systems thinking and storytelling was adopted as standard by a bank’s architecture group. As a coach and mentor, he accelerates the careers of smart people with deep technical skills.

Managing Complexity and Change

John Zachman, CEO, Zachman International

John Zachman

CEO

Zachman International

John A. Zachman is the originator of the “Framework for Enterprise Architecture” (The Zachman Framework™) which has received broad acceptance around the world as an integrative framework, an ontology for descriptive representations of Enterprises. Mr. Zachman is not only known for this work on Enterprise Architecture, but is also known for his early contributions to IBM’s Information Strategy methodology (Business Systems Planning) as well as to their Executive team planning techniques (Intensive Planning). Mr. Zachman retired from IBM in 1990, having served them for 26 years. He is Chief Executive Officer of his own education and consulting business, Zachman International® and Owner and Executive Director of the Federated Enterprise Architecture Certification Institute in Washington, D.C.

First Do It, Then Do It Right, Then Do It Better

Martin Sykes, Chief Architect

Martin Sykes

Chief Architect

During the last 20 years Martin has been Director for Alignment, Analysis and Architecture at Cambridge Assessment, Director for Microsoft’s Enterprise Strategy & Architecture Centre of Excellence, a lead in major organizations for their Enterprise Architecture teams, and a coach to EAs around the world. Over that time Martin has been developing an approach to corporate storytelling through work in the public and private sectors called CAST that is described in the book “Stories that Move Mountains” which is now available in seven languages.

A Foundation for Process Performance Improvement
Three Key Techniques for Business Design

Ronald G. Ross, Co-Founder and Principal, Business Rule Solutions

Ronald G. Ross

Co-Founder and Principal, Business Rule Solutions

Ronald G. Ross is Co-Founder and Principal of Business Rule Solutions, LLC (www.BRSolutions.com). BRS provides consulting, training and mentoring in support of business analysis, business rules, concept modeling, business knowledge engineering, and rule management.   Ron is Chair of the annual Building Business Capability (BBC), official conference of the IIBA®. He is also Executive Editor of www.BRCommunity.com and its flagship on-line publication, Business Rules Journal. He was formerly Editor of the Data Base Newsletter from 1977 to 1998. Ron received DAMA International’s Individual Achievement Award for 1995.  Ron co-develops the landmark BRS methodology featuring numerous innovative techniques including the popular RuleSpeak® (free on RuleSpeak.com). These are the latest offerings in a 40+ year career that has consistently featured creative, business-driven solutions. Ron is recognized internationally as the ‘father of business rules.’

Ron is the author of ten professional books. He is also co-author with John Zachman and Roger Burlton of the 2017 Business Agility Manifesto (www.busagilitymanifesto.org). Mr. Ross holds an M.S. in information science from the Illinois Institute of Technology and a B.A. from Rice University.

Integrating Change Into Your Business Process Approach – Timing Is Everything
12:45 - 14:00
Lunch
Behavioural Approaches to Building Effective Architecture Teams

Sally Bean & Philip Hellyer

Effective architects are those who can point to clear evidence of their contribution to successful change. They never walk alone, even if they’re the only architect in town. Team-working and collaboration are vital for high performance, regardless of whether they are just starting an EA journey, are part of an established EA group, or are a lone voice in a multi-disciplinary group.

Many architects have technical backgrounds that cause them to neglect the vital behavioural skills needed to tackle increasingly complex challenges. They must influence diverse stakeholders with (often conflicting) ways of working, values, and priorities. These abilities are not well addressed by industry skills frameworks and are not always amenable to standard training courses.  In this workshop, we will look at how behaviour choices help and hinder success, examine the range of competencies needed to be truly effective, and explore different ways of working together.

  • Strategies for noticing, understanding, and influencing behaviour.
  • Skills for building productive working relationships at all levels
  • Ways of co-designing successful outcomes for all stakeholders

Evaluating Architectures: A Hands-on Introduction to the Solution Architecture Review Method

Dr Simon Field, Enterprise Architect, Admiral Group plc

This workshop introduces participants to the Solution Architecture Review Method, a collaborative approach to conducting risk trade-off architecture evaluations.  Participants will learn how to:

  • Identify and classify the solution stakeholders
  • Create the context for the evaluation by developing a set of scenarios that are then classified according to a standard quality model
  • Conduct an analysis workshop that explores the strengths and weaknesses of competing solution architectures, analysing risk trade-offs from the perspectives of:
    • Quality characteristics and sub-characteristics
    • Solution stakeholder classes and individual stakeholders
    • Scenarios
  • Evaluate a cost-benefit analysis of the competing solution architectures
  • Adopt the method within their organisations in the context of their project and procurement life-cycles

Participants will learn the method by applying it during the workshop using a simple example and will receive a copy of an Excel-based spreadsheet tool so that they can apply the method in their own organisations.

Organizational Architecture & Design for Digital Dexterity

John Gøtze, Senior Consultant, QualiWare

Digital First, Digital to the Core, Smart XYZ, … how do enterprises cope with “the digital”?

The real digital advantage comes from having an organization designed to adapt with dexterity along with rapidly advancing digital technologies. Digital dexterity is defined by MIT as the ability to rapidly self-organize to deliver new value from digital technologies. Successful enterprises manage to both explore and exploit “the digital”; they become ambidextrous.

In what we call Organizational Architecture & Design, we use the Extended Enterprise Architecture Cube (EA6) to understand and enable ambidextrous organizational practices in the digital enterprise. Whether for exploitation of the established architecture, or for exploration of new innovations, or for both, most enterprises need to improve their digital dexterity, and our claim is that an enterprise must use one coherent approach in order to become ambidextrous.

The proposed approach combines enterprise architecture, risk and security management, value and outcome management, strategic enterprise design, organizational design, and more. The approach is called EA6 because it has six core “faces”, or views, that we see as fundamental elements. Being a cube, there are also 8 vertices (“corners”) which we have found to be useful viewpoints for observing and handling behavioral patterns.

In this workshop, we will introduce the EA6 approach, how to use it, and look at examples/cases of its use.

You will learn:

  • What is Digital Dexterity at an enterprise level?
  • What is Organizational Architecture & Design and how is it related to Enterprise Architecture?
  • What is the Extended Enterprise Architecture Cube (EA6) and how does it relate to EA3, TOGAF, ISO420X0, etc.?

Business Architecture Essentials

Roger Burlton, President, Process Renewal Group

Business Architecture provides a strong foundation for business-wide transformation, digitization and optimization. Given the inherent complexities, making the right choices in what to change is not simple. Designing great solutions that avoid duplication and sub-optimization means that all of the moving parts must be classified, well understood and inter-connected before transformation can confidently begin. Business Architecture subject areas are numerous. Processes and capabilities and other important domains are complex. Being able to find the interconnections among them is even more so. A well-formed Business Architecture can help untangle the confusion and deliver inherently adaptable solutions. This session will introduce some of the critical elements needed.

  • Stakeholder Value Orientation
  • Business Concepts / Information
  • Business Processes
  • Business Capabilities
  • Business Measurement
  • Change Prioritization
  • Process / Capability Alignment

Intelligent Automation Assessment

Tom Einar Nyberg, Head of Digital Operations, KPMG Digital – Norway

This workshop will introduce the Intelligent Automation framework to the Audience in order to assess, design and implement solutions for automation using intelligent automation components such as Robotics, Chatbots, Machine Learning and Artificial Intelligence.

The IA framework classifies different forms of automation technology into relatable Automation Skills. We will learn the audience how to utilize this framework in the following levels.

– L1: Setting the direction of your initiative

– L2: Organizational fit, process assessment, maturity, technology, people and skillsets

– L3: Foundational elements – Business Applications, Information, Security, Governance

The Intelligent Automation technology is grouped according to Rule Based Automation, Dialogue based automation, Analytical automation and Cognitive Automation.

Using a process assessment approach the participants will be introduced how to evaluate the process area, look at foundational requirements, identify relevant technologies for automation and look at the impact on the people and talent working in this area.

Get The Circles Turning: Innovating Process-based Management

Roger Tregear, Consulting Director, Leonardo Consulting

In thinking of BPM as a management philosophy, we mean to effect practical process-based management. This is mission critical. It is an inescapable fact that only cross-functional processes create, accumulate, and deliver value. There must be a viable way to also manage in this horizontal direction.

To do that, processes are identified, performance targets set, governance mechanisms created, and everyone is supported to improve process performance in a process-aware culture where everyone contributes.

Sounds easy if you say it quickly?! It’s even easier to do if you follow the steps outlined in this tutorial which will describe a proven approach for making process-based management work in practice, not just in PowerPoint. Using real world case studies, it will explain in detail the practical steps required to create and sustain effective process-based management in a controlled and incremental way.

Get The Circles Turning!

14:00 - 17:15
Behavioural Approaches to Building Effective Architecture Teams
Evaluating Architectures: A Hands-on Introduction to the Solution Architecture Review Method

Dr. Simon Field, Enterprise Architect, Admiral Group plc

Dr. Simon Field

Enterprise Architect, Admiral Group plc

Simon Field is an Enterprise Architect at Admiral Group plc.  His involvement in Enterprise Architecture began when he was appointed Chief Technology Officer at the Office for National Statistics in 2004 and continued when he took up the role of Chief Architect at Emirates Group in 2011.  Prior to returning to the UK in 2017, he spent five years as Senior Executive Partner for Gartner, coaching and advising business and IT executives across the Gulf.  His interest in evaluating competing solution architectures dates back almost 20 years to a project he led as head of e-business research at IBM’s Zurich Research Laboratory, and the resulting Solution Architecture Review Method has been further developed and deployed in a number of major corporations in Europe and the Middle East.

Organizational Architecture & Design for Digital Dexterity

John Gøtze, Senior Consultant, Qualiware

John Gøtze

Senior Consultant

Qualiware

Dr John Gøtze is Director of Research and Education in QualiWare, as well as an assistant professor at the IT University of Copenhagen. John has published several books and many articles, mainly about enterprise architecture and business transformation. John has worked with digitalization since the early 1990s as a university researcher, a civil servant and an entrepreneur. John holds a PhD and a MSc from the Technical University of Denmark. Follow John on Twitter: @Gotze.

Business Architecture Essentials
Intelligent Automation Assessment
Get The Circles Turning: Innovating Process-based Management

Roger Tregear, Consulting Director, Leonardo Consulting

Roger Tregear

Consulting Director, Leonardo Consulting

Roger brings 30 years’ experience to the BPM education and consulting assignments he has delivered in Australia, Bahrain, Belgium, Jordan, Nigeria, Netherlands, Saudi Arabia, South Africa, South Korea, Switzerland, New Zealand, United Arab Emirates, and the USA. His working life involves talking, thinking, and writing about analysis, improvement, innovation, and management of business processes. Roger is a regular BPTrends columnist, and author of Practical Process (2013), co-author of Establishing the Office of Business Process Management (2011), and contributed the chapter Business Process Standardization in The International Handbook on BPM (2010, 2015). With Paul Harmon, Roger edited Questioning BPM? (2016). Roger’s iconic book, Reimagining Management, was published in early 2017, and in the same year, Process Precepts involved a global team discussing the process of management.

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17:25 - 17:50
Lightning Talks
Tuesday, 23 October 2018: Conference Day 1 & Exhibits
08:00 – 09:00
Registration
Conference Welcome

Roger Burlton, President, Process Renewal Group & Martin Sykes, Chief Architect

09:00 - 09:15
Conference Welcome
Plenary Keynote: The Value of Management is the Management of Value

Roger Burlton, President, Process Renewal Group

Businesses are undergoing tumultuous changes. Moving from the Agricultural Age to the Industrial Age took a revolution that left lots of casualties in its wake. Moving to the Knowledge Age is proving to be no less turbulent. There is no doubt about where this is going but there will be winners and losers in the transition. Is your organization ready for the move to a new way of working? Are you?  Our enterprise stakeholders – those outside our companies – will continue to demand even more value for themselves. If you cannot provide it there will be little forgiveness. To be sure, no one in the outside world will care about your internal structures and mechanisms but you will have to get them right — get all the dots connected — so no one outside even notices them. End to end value chain optimization and unrelenting value management will be critical. In this age new strategies and innovative ideas cannot be constrained by ancient management hierarchies, broken processes and disjoint technologies. Effective cross functional operations and shared motivation to deliver value will have to become the norm. ‘Management’ will become a required discipline for all knowledge workers to be able to create value. It will no longer remain trapped in a paralysing organizational hierarchy. Organizations will look for a positive return on their investment in management just the way it viewed return on capital – or the means of production – in industrial times. With continuous flowing business change becoming the norm, internal transformation will be a constant requirement for sustaining business relevance in the marketplace. An unrelenting focus on value will just become normal. This is your future. Will you help make it happen?

  • Ages and Revolutions – lessons learned
  • Who cares about value
  • Value orientation – the value chain, value streams and work
  • Value and business agility
  • What this means for analysts, architects and designers

09:15 - 10:15
Plenary Keynote: The Value of Management is the Management of Value
10:15 - 10:45
Networking Break & Exhibits
Applying Behavioral Insights to EA Practice

Niels Terkelsen, Enterprise Architect, Ministry of Immigration and Integration, Denmark

An EA team can improve its services for the projects using techniques from behavioral design.

Behavioral design is a method for creating change built on the theory of behavioral economics.

The presentation will include references to the work of Daniel Kahnemann and the EAST-principles from Behavioral Insights Team (UK).

In short behavioral design is about making services easy and attractive to use.

The presentation is based on experiences from a Danish ministry using behavioral design in a simple project-by-project approach including checklists and EA-inspections.

The EA-inspection is based on the Danish government EA-framework.

  • Introduction to behavioral design
  • How to apply behavioral insights to your project review model
  • How to build your EA foundation one project at a time using checklist and inspection

Making Models Make Sense

Steve Whitla, Director, Visual Meaning Ltd

Good models should enable great conversations.  Yet how often do they only seem to be understood by the people who made them?  How much outstanding architectural work is trapped in convoluted Powerpoint decks that no one understands?

This session will present principles from cognitive science and visual perception that will help you streamline your visual models and use them to tell stories that get to the heart of your audience’s concerns, while respecting the complexity and rigour of the source content.  It will be illustrated with a range of real-life visual examples, showing what works, what doesn’t and why.

You will learn how to:

  • Build visual representations that connect with your audience’s experience
  • Overcome the “curse of knowledge” and speak in a language your audience will understand
  • Integrate multiple perspectives to enable conversations across stakeholder communities

Putting Strategy on Technology Wheels with Business Architecture

Mayank Saxena, Enterprise Architect (Chief Architect & Data Management), ABN AMRO

Often businesses struggle on how to get started with Business Architecture. Whether its driven by reducing costs, rationalizing assets, lead innovation, outsmart competition or preparing for the future. This talk is a practical guide on how to get started with your Business Architecture efforts and provide tangible results to your senior stakeholders and get their buy-in. A simple communication tool that everyone would understand on both sides of the spectrum whether its business or technology.

Bringing example from retail industry, agnostic to tons of pages of documentation and frameworks, this presentation is a how-to guide. At the end you will take away with you a successful case study to get started and still leaving room for your own thought process to seep in irrespective of the industry you come from.

Learning Take Away:

  • How to create one page snapshot of your organization.
  • Link your strategy down to the infrastructure elements including people, places and processes.
  • Generate heat maps to guide you through your decision making cycle.
  • Identify early on areas to invest or disinvest, opportunities to embark on or tackle the threat.

A Holistic Approach to GDPR Using BPMS

Simone Novali, Enterprise Architect, Zurich & Simone Cella, Project Manager, NTT DATA Italy

To satisfy the data disposal request for the new GDPR, the customer identification data (PII) that no longer have any active position for at least 10 years will be anonymized, maintaining the existing relationships in order to allow the use of the information for statistical and actuarial purposes. The solution is based on a BPMS platform fully integrated with Back End systems. In BPMS we have defined many business workflows  that orchestrate the various operations of anonymization by the business applications, writing at the same time all the activities performed and the related outcomes into an audit database and making them accessible to the local DPO.

Taking Value Streams Underground: Moving from Corporate Visions to Operational Processes

Steve Hutchings, Business Alignment Lead, Cambridge Assessment

Many organisations start with a vision that is suddenly hit with the reality; how do we tie this in to our current operations? How do we share this vision across the organisation? Value Streams and Value Chains are rooted in the heart of Business Architecture, but it is often unclear how to move these to a tangible process flow that people are familiar with.

In this session, Steve will present an example of a Value Chain, and demonstrate how to transform it into an understandable Enterprise design and how to move to high-level process map.

Attendees of this session will:

  • Explore beyond the use of Porters Value Chain once applied to a real world scenario and customer focus
  • Learn how to take an objective led design approach to convert the value chain into a business scope
  • Look at how to extend this scope to definable steps, and understand where the project delivery could take it

10:45 - 11:35
Applying Behavioral Insights to EA Practice

Niels Terkelsen, Enterprise Architect, Ministry of Immigration and Integration, Denmark

Niels Terkelsen

Enterprise Architect, Ministry of Immigration and Integration, Denmark

Niels Terkelsen is an experienced enterprise architect practitioner from the Danish government sector.  He is now with the Danish Ministry of Immigration and Integration and has earlier been in the Ministry of Higher Education and Science.  Before working as an enterprise architect, Niels has been holding positions as PMO, Programme Manager, Manager for Business Development and It-Manager.  He is TOGAF 9 certified, Certified Enterprise Architect, Carnegie Mellon University, MSP, PRINCE2 and ITIL Manager.  In 2015 he took an education as behavioral designer at The Nudging Company.  On the sideline he is working as an assessor for the Danish IT Council and guest speaker at IT University of Copenhagen.  Earlier he has done short term sideline consulting in project management and EA in Greenland, Morocco and Kazakhstan.

Making Models Make Sense

Steve Whitla, Director, Visual Meaning

Steve Whitla

Director

Visual Meaning

Steve Whitla is the founder and director of Visual Meaning, a company that combines systems thinking and visual thinking to help large organisations make sense of complexity during transformation.  After being raised by artist parents and reading music at Cambridge, he took the unexpected step of joining KPMG as a management consultant.  In the twenty years since, his unique blend of creativity, curiosity and business acumen has been in constant demand from programme teams trying to make change intelligible to those involved. Steve lives and works in Oxford, is a fellow of the RSA, a member of the CMI, and regularly teaches visual thinking and system mapping in both academic and non-academic settings.  He blogs about meaning and visual language at rich.pictures, and you can follow him on @swhitla.

Putting Strategy on Technology Wheels with Business Architecture
A Holistic Approach to GDPR Using BPMS

Simone Cella, Project Manager, NTT DATA Italy

Simone Cella

Project Manager, NTT DATA Italy

Simone Cella is a NTT DATA Project Manager.  Simone is a SOA and BPM solution architect and integration specialist and currently works as project manager and solution architect for Zurich Italy.

Simone Novali, Enterprise Architect, Zurich

Taking Value Streams Underground: Moving from Corporate Visions to Operational Processes

Steve Hutchings, Business Alignment Lead, Cambridge Assessment

Steve Hutchings

Business Alignment Lead, Cambridge Assessment

Steve Hutchings is a Business Alignment Lead at Cambridge Assessment, where he works to bring together technical and business strategies to an agreed plan. With an Analytical Chemistry background translating to Business Analysis, Steve readily breaks down initiatives in to their atomic business drivers to ensure appropriate solution design and business change understanding.

Enterprise Architecture Practice

Ali Hassaan, Senior Enterprise Architect, National Bank of Oman

In today’s world, lines of businesses are falling apart. Interoperability is becoming part and parcel of the businesses. Examples like PSD2 are real world cases. It is therefore important that organisations should align themselves in order to reap the fruits through sharing and caring.  In order to do so, Enterprise Architects are facilitating businesses to optimize their investments and exploit technology disruption.   Today’s presentation we will focus on the EA journey in any organization.

  • How EA will make the difference
  • What are the key principles around
  • How EA involves in Project Execution

Lessons from the Cyber Front Line

Kevin Hall, Senior Director, Alvarez & Marsal

In this session, Kevin will revisit some case studies involving cyber security incidents that caused havoc for their clients and, in some cases, reputational damage.  Lessons from the Cyber Front Line will not only present “the what” and “the how”, but also the underlining cause for the incident and how their clients could have been better prepared to both mitigate the risks and manage the incidents.

Thriving Enterprise Architecture

Eswar Ganesan, Head Enterprise Integration, Netherlands Based Multinational 

The evolution of enterprise architecture is currently in a critical maturity stage wherein the value expected to be delivered via enterprise architecture is more than just a ‘robust architecture’ set in place. Enterprise Architecture is expected to deliver value that surpasses the ever-increasing technology debt that sweeps the enterprise as well as its customers. Growth in technologies such as robotics, AI, IoT, natural language processing, digitalization, enterprise integration and deep CRM are declining the notion of ‘robust architecture’ while widening the growth of ‘thriving architecture’. A thriving architecture has certain unique qualities that drives effective business decision making for all business scenarios leading to agility, innovation and future proofing of all enterprise assets.

What delegates will learn:

  • What are the unique qualities of a ‘thriving architecture’ that let you as an Enterprise Architect to save your enterprise and customers from technology debt?
  • Why ‘less is more’ is invalid and ‘more is even more’ is the new mantra of ‘thriving architecture’?

Process Center of Excellence (PCoE), Key Initiative in Achieving Process Maturity

Ulf Kjelaas, Specialist Advisor Business Process Management, DNB Bank ASA

Key findings from a research study sponsored by the Norwegian government showing how the organizations process maturity can be crucial for the success of a PCoE and which services should be offered.

Who actually cares about an organizations process maturity? Our findings show that there is a correlation between process maturity and the organizations capability to describe everything from Enterprise Architecture to how we maximize the effect of Continues Process Improvement.

The drive for process maturity must be owned by someone in the organization. Specially in companies with low process maturity most decisions are made form a functional perspective.  A collaborative approach could yield better results from an overall company prospective by reducing possibility for sub optimization and motivating collaboration between governing and supporting functions.

Understanding organizational limits and challenges is key components to a successful implementation of a PCoE. Showing value must be closely linked to Operational Excellence on one side and at the same time support larger strategic initiatives such as transformation and digitalization.

Data Quality: So Much More Than You Think

Ronald G. Ross, Co-Founder & Principal, Business Rule Solutions

It’s a safe bet that data quality in your organization is in much worse shape than managers realize. Does it matter? Absolutely. Under digital, customers see your data more and more frequently. Emerging technologies such as AI depend directly on it. Meanwhile, repair costs spiral out of control.

Put simply, poor data quality is business work done poorly. To truly fix data quality problems requires a business view, a shift in focus from data design or cleansing to what occurs in business processes themselves. Our sights should be aimed at properly shaping the business activity that results in the data.  There’s much more to data quality problems than even data professionals know. Fixing the problems is everyone’s responsibility. Learn how!

Learning Objectives:

  • Attain a new perspective on data better suited to analysis and architecture
  • Improve the precision of business communication across the board
  • Understand the four dimensions of concept clarity
  • Apply concept models and business rules to solve data quality problems once and for all

11:40 - 12:30
Enterprise Architecture Practice

Ali Hassaan, Senior Enterprise Architect, National Bank of Oman

Ali Hassaan

Senior Enterprise Architect, National Bank of Oman

Ali Hassaan has been working in the IT industry for almost 2 decades. He has worked mostly in the Financial Industry and started his career as a developer and evolved with time to an Architect.

Lessons from the Cyber Front Line

Kevin Hall, Senior Director, Alvarez & Marsal

Kevin Hall

Senior Director, Alvarez & Marsal

Kevin Hall is a Senior Director with Alvarez & Marsal’s Disputes and Investigations London practice and has worked on cyber breach investigations for corporates, solicitors and high net worth individuals, helping them determine the extent of the compromise, as well as providing a means to strengthening their defences. Kevin has also been engaged to analyse the information security frameworks and defence management for clients in various sectors and jurisdictions.

Thriving Enterprise Architecture

Eswar Ganesan, Head Enterprise Integration, Netherlands Based Multinational

Eswar Ganesan

Head Enterprise Integration, Netherlands Based Multinational

Eswar Ganesan has more than a decade of multi geographic and multi cultural consulting on Enterprise Architecture. He has seen the maturity of this subject all along these years and have been instrumental in developing frameworks, methodologies and consulting kits for enterprise architecture and business architecture. He has worked both as in-house Consultant and external Consultant leading to full understanding of the challenges that are faced by in-house leaders as well as external consultants.

Process Center of Excellence (PCoE), Key Initiative in Achieving Process Maturity
Data Quality: So Much More Than You Think
12:30 - 14:00
Lunch, Exhibits & Perspective Sessions
Perspective Session: Implementing our EA Tool – How Being Quick and Connected is Paying Off

Kevin Jackson-Barnes, Business Architect, Aberdeen Standard Investments

Aberdeen Standard Investments is built on a history of acquisitions and are the owners of a fragmented IT landscape and silos of information.  This is a look through the journey to cultivate a common understanding of the Enterprise and the tangible benefits we have seen as a result.  Through the implementation of UPMx & Designer on the ServiceNow platform we have made enterprise knowledge available quickly and easily to a far wider population.  The results are that we have cut the as-is phase of projects, can answer questions far more quickly and have far more comprehensive impact analysis, this is how we did it.

Perspective Session: DHL Supply Chain: A process journey (develop, proliferate & standardise)

Tim Bolam, VP IT Project Delivery & Business Development, DHL Supply Chain

• Explains why we chose iGrafx to support our challenge
• How we have deployed this across the global
• Examples of how this has reduced, time, cost or improved quality
• Our journey towards a CoE

13:00 - 13:25
Perspective Session: Implementing our EA Tool – How Being Quick and Connected is Paying Off

Kevin Jackson-Barnes, Business Architect, Aberdeen Standard Investments

Kevin Jackson-Barnes

Business Architect, Aberdeen Standard Investments

Kevin Jackson-Barnes is a Business Architect at Aberdeen Standard Investments.  He is the former Head of Business Analysis for HSBC Private Bank and has been involved in leading teams of analysts at a number of Financial Services Organisations.  Kevin is now the internal Product Owner of UPMx & Designer and is responsible for the implementation and adoption of the system across the enterprise.  Mr Jackson-Barnes is a Chartered Banker and has worked in Financial Services for over 20 years.

Perspective Session: DHL Supply Chain: A process journey (develop, proliferate & standardise)

Tim Bolam, VP IT Project Delivery & Business Development, DHL Supply Chain

Tim Bolam

VP IT Project Delivery & Business Development

DHL Supply Chain

A Senior Executive, Leader and Change Consultant with extensive experience in the design and implementation of complex supply chain solutions, change management programmes. With some 320 programmes completed and 14 concurrent at any one time. These ranged in complexity from smaller implementations (£0.5m) of new customers to global rollouts of complex supply chain solutions ($150m). He has been responsible from initial inception through to design, implementation and delivery of outcomes and worked across four different continents.
 
A qualified Six Sigma Master Black Belt with a proven track record in Retail (17 years), JIT (7years), FMCG (15 years), Home delivery (2 years), Quality (7 years), Program management (20 years), and solution design (4 years). A natural change agent, with many successful change programmes completed both on national and global basis.
 
A natural leader of people in both operational situations and project roles. Having managed upward of 4,000+ people in 3 different countries.
 
An excellent influencer of senior management having had 17 years experience of influencing all levels of management including CEO’s / Board Directors. Having now worked with and sat at board level for the last 10 years.

Perspective Session - The BBCs journey to standardisation through collaboration

Sarah Bullen, Head of Business Analysis, BBC
Sandra Sheppard, Business Analyst, BBC

With the constant business and digital transformation challenges at the BBC, process is key.  Join us to learn how we become more strategic with business process management by Signavio.

Perspective Session: Enterprise Architecture and Portfolio Management Insights

Russel Jones, Consultant, Orbus Software

An overview on leveraging your Enterprise Architecture and Portfolio repository for strategic planning and decision support.

 

13:30 - 13:55
Perspective Session - The BBCs journey to standardisation through collaboration
Perspective Session: Enterprise Architecture and Portfolio Management Insights

Russel Jones, Consultant, Orbus Software

Russel Jones

Consultant

Orbus Software

Russel Jones is an Orbus consultant with more than ten years’ experience in business and IT architectures, design and planning. He has broad industry and region experience spanning financial services, natural resources and retail. His Education and Certifications include: COBIT 5, CISA, TOGAF 8/9, ITIL 2011, Prince 2, ArchiMate 2 and an MBA.

Enterprise Architecture Keynote: Architecture in an Age of Agile

Gerben Wierda, Team Coordinator Architecture & Design, APG

Agile approaches to business transformation have swept the world. More and more organisations look at agile methods such as SAFe or approaches such as DevOps to manage their transformation. Agile methods are a reaction to the failure of waterfall approaches to consistently deliver results. Waterfall requires predictability, a commodity that is becoming more scarce over time. Agile promises a better way to get results in a constantly changing world.

Where does that leave architecture? The agile manifesto claims that architecture ’emerges’ from well functioning teams, but this has proven to be naive and there are good reasons why this is so. So if good architecture doesn’t emerge automatically, how can we get good architecture in an agile setting?

The answer lies in freeing outselves from certain assumptions about both architecture and agile.

  • Good architecture does not automatically emerge in agile settings
  • Classic architecture approaches are often in conflict with agile transformation
  • Certain practical choices can help solving the conundrum

BPM Keynote: A Business Process Management Journey

Adam Klasa, CEO, Farm Frites Poland

Farm Frites Poland (FFP) is a major producer of french fries for McDonalds and other food retailers in Europe.  The company has been developing its integrated management system (FSSC 22000, OHSAS 18000, ISO 14000, etc.) for many years whereby the concept of implementing the process management approach has been evolving for some time. Recently, it decided to implement the full version of process management. They realized that the approach to implementation and actions behind this must be adapted to the organizational culture so that employees can understand the change and become involved in the process.

The main objective of the implementation was to increase the effectiveness of cooperation between the company departments and between the plant and the FFP farm supplying the raw material.

‘We are convinced that with the business processes working harmoniously, the communication system is more efficient and employees are calmer and more satisfied. The company makes better use of its resources and incurs lower costs and achieves better results’.

The implementation of process management started by identifying processes and their ‘process architecture’.  In March 2017, they launched a pilot testing of management of two processes selected from the processes defined in the architecture.

14:00 - 14:50
Enterprise Architecture Keynote: Architecture in an Age of Agile

Gerben Wierda, Team Coordinator Architecture & Design, APG

Gerben Wierda

Team Coordinator Architecture & Design, APG

Gerben Wierda is author of the highly rated books Chess and the Art of Enterprise Architecture (on enterprise architecture and its governance) and Mastering ArchiMate (on modelling enterprises using the ArchiMate® language), as well as several blogs (e.g. EAPJ, InfoWorld). His writings are based on his experience in the trenches.

His current day job is Team Coordinator Architecture & Design at APG. Before, he (amongst other activities) was Lead Architect at APG Asset Management (which manages roughly 480 billion euro (2018) in pension assets), Lead Architect at the Judiciary (all the courts) of The Netherlands, Head of the Digital Technology Department of the Netherlands Forensic Institute, scientific staff member of the Dutch Advisory Council for Science & Technology Policy and before that held various positions in IT.

He holds an M.Sc. in physics (University of Groningen) and an MBA (RSM/Erasmus Rotterdam).

He lives in The Netherlands.

BPM Keynote: A Business Process Management Journey

Adam Klasa, CEO, Farm Frites Poland

How an IT Application Landscape Enables Important Business Outcomes at Copenhagen Airports

Jacob Behrend, IT Strategy Manager, Copenhagen Airports & Uffe Donslund, Partner, Strand & Donslund

Copenhagen Airports (CPH) is currently executing on its IT strategy in support of the business strategy World Hub 2.0. A key initiative in the IT strategy is to establish an overview of the IT Application landscape (called City Map) across CPH based on input from stakeholders in all business areas. City Map consists of diagrams and textual information and is maintained using an EA Repository. The diagrams visualise IT applications and the main data flows between them. Additional descriptions include main functionality and mapping to Business Capabilities as well as GDPR categorisation and technical characteristics.

The GDPR program is one of the main stakeholders receiving valuable knowledge regarding the handling of personal data. Others include the IT Security organisation and Risk Management initiatives. City Map information is published on the intranet and integrated directly into tools supporting Business Impact Analysis as well as Service Management and Risk Management processes.

In this presentation You will learn:

  • How the City Map supports the business vision and IT strategy.
  • What the City Map looks like, how it was established and is currently maintained and published.
  • How the organisation benefits from the City Map e.g. in GDPR and Risk Management processes.

Avoiding Unintended Consequences of Change

John Zachman, CEO, Zachman International

The risk of change is unintended consequences.  This presentation develops a rendering of an Enterprise that is mandatory for managing risk.  As the rate of change increases, so the unintended consequences of changes and therefore the Enterprise risk.  There is an argument to be made that developing the architectural renderings of an Enterprise is mandatory but can be used incrementally for solving Enterprise problems.  This presentation suggests approaches for solving problems and mitigating Enterprise risk.

Business Architecture Panel: Business Architecture and the A3 Organization: Automation, Analytics & AI

Moderator: Tom Einar Nyberg, Head of Digital Operations, KPMG Norway

Panellists:
Michael Noonan, Director of Business Architecture, Capita Transformation.
Joanna Goodrick, Head of Business Architecture and Strategic Alignment, Cambridge Assessment
Mike Rosen, Chief Scientist, Wilton Consulting Group

This panel discussion will focus on how the influx of technologies such as advanced Automation, Analytics and Artificial Intelligence is changing how we operate, design, architect and analyze our business. This will impact both the line organization operating the business and the analysts – trying to change and improve how we do things.

 

Decoding your RPA Journey

Melanie Byrne, Senior Manager – Head of Business Analysis Ireland, SQS

It’s been seen all too often, organisations wrongly considering Robotic Process Automation (RPA) to be a purely technological and tool based initiative, which couldn’t be further from the truth.  RPA can deliver significant benefits to your organisation, but only if you approach it correctly from the start and consider the full effort it will require and the full impact it will have on your company.  In this talk we will ‘DECODE’ your RPA journey so you have a comprehensive view of the road ahead.

  • Discover – Identify potential issues and obstacles that can hinder your RPA journey
  • Educate – Study of a comprehensive approach to RPA and how effective BPM is vital
  • Change – The importance of Change Management
  • Operate – It’s not all about robots. What’s the optimal make up of your RPA team?
  • Delivery – A structured approach to RPA delivery can lay the foundations for success
  • Enhance – Continuous improvement for future benefits

Key Take Aways:

  • A broad understanding of what is really involved to use RPA in your organisation and how good BPM practice can help
  • Insights into how to scale and operate in the long-term to ensure continued success
  • Lessons Learnt and success stories from real-life case studies so people can take away ‘how it should, and shouldn’t, be done’

The T-Shaped Professional: Achieving Process and Architecture Goals by Other Means

Alec Sharp, Senior Consultant, Clariteq Systems Consulting

Organisations increasingly value individuals with deep expertise in a specific discipline, such as Business Process Change or Business Architecture, but also with skills in other areas. These other skills aren’t at the expert level and must be complemented by two essential “soft skills” before the whole package works. This is the “T-shaped skill set” – depth plus breadth plus crucial social skills. Applying those other skills, surprisingly, is often an excellent way to achieve your core Process or Architecture goals.

We’ll introduce the essentials of being “T-shaped,” including the two essential soft skills, then cover real-life examples of core goals being achieved by applying other skills. Useful tips and frameworks will be provided for each of them, with emphasis on these four:

  • Concept Modelling: Modelling the “things” a Business Process works on as a Conceptual Data Model is frequently invaluable.
  • Application Requirements: Business Analysts often struggle with Use Cases and User Stories; we’ll look at a model-based, architectural approach that overcomes many of the usual difficulties, and is especially popular in Agile settings;
  • General Business Frameworks: The four quadrants of corporate culture, the impact of paradigms, the enablers of organisational change, and the strategic differentiator are four frameworks have contributed to achieving Process and Architecture goals;
  • Facilitation: Simple questions and techniques that are standard practice for facilitators (“What do you mean by…?”) surface familiar issues of consistency and communication in a blame-free, inclusive way.

14:55 - 15:45
How an IT Application Landscape Enables Important Business Outcomes at Copenhagen Airports

Jacob Behrend, IT Strategy Manager, Copenhagen Airports

Jacob Behrend

IT Strategy Manager, Copenhagen Airports

Jacob Behrend is IT-Strategy Manager at Copenhagen Airports (CPH), where he chairs the IT Architecture committee. For the last two years, his prime task has been to develop and implement a new IT strategy. As part of the strategy task Jacob has worked hard to establish an Enterprise Architecture framework and supporting organization. He is a firm believer in the principle “you do not think your way into new ways of acting – you act your way into new ways of thinking”, a principle he has used to gain momentum in the Enterprise Architecture work. By pushing through the development of an overview of the IT Application landscape, he and the architecture team has succeeded in demonstrating the value in at least one of the dimensions of Enterprise Architecture. Jacob holds a Master of Science in Economics from University of Copenhagen, a Master of Leadership and Innovation from Aarhus University and a Master of IT-management from the IT-University of Copenhagen.

Uffe Donslund, Partner, Strand & Donslund

Uffe Donslund

Partner, Strand & Donslund

Uffe Donslund was lead architect in the City Map project at Copenhagen Airports. He is a partner at Strand & Donslund, a Danish consulting company. Uffe has worked in the industry for more than 20 years, and his areas of expertise include Enterprise Architecture, Business Analysis, Information Architecture and Decision Modeling. He contributes to customer projects by leading architecture efforts, facilitating workshops and advising management. He is also teaching and giving conference presentations on these topics. Uffe holds an MSc in Computer Science and Cognitive Science from University of Copenhagen.

Avoiding Unintended Consequences of Change
Business Architecture Panel: Business Architecture and the A3 Organization: Automation, Analytics & AI

Tom Einar Nyberg, Head of Digital Operations, KPMG Digital Norway

Michael Noonan, Director of Business Architecture, Capita Transformation

Michael Noonan

Director of Business Architecture, Capita Transformation

Michael Noonan is a Director of Business Architecture at Capita Transformation and formerly Head of Business Architecture at Visa Europe.  Michael has extensive knowledge of implementing, practicing and selling Business Architecture within and outside organisations.  Michael has led major programmes of change in both business as usual change programmes and major system implementations.  These include implementing a new change approach in Visa Europe to transforming recruitment in the British Armed Forces.  Michael was invited to speak at US biggest Operational Excellence conference held in Florida in Jan 2017,  where he spoke about building and developing robust Business Architecture.

Joanna Goodrick, Head of Business Architecture and Strategic Alignment, Cambridge Assessment

Joanna Goodrick

Head of Business Architecture and Strategic Alignment, Cambridge Assessment

Joanna Goodrick is Head of Business Architecture and Strategic Alignment at Cambridge Assessment and has worked in various technology-focused roles in medium and large sized public and private sector organisations for over 20 years. As well as her most recent role overseeing the entire IT project pipeline, shaping and analysis processes and leading business architecture for Cambridge Assessment, she has past experience in setting up and leading business relationship management, business analysis and project portfolio management teams, and leading the pipeline management for IT investments across the European region for an international pharmaceutical company. Joanna has always fostered an enduring healthy scepticism about our sometimes unthinking belief in the power of IT, which she enjoys using to help keep her organisation’s eyes wide open about the technology decisions it makes and to try to encourage the perception of technology as one enabling ingredient among others to support success.

Michael Rosen, Chief Scientist, Wilton Consulting Group

Michael Rosen

Chief Scientist, Wilton Consulting Group

Mike Rosen is Chief Scientist at Wilton Consulting Group providing advice to CIOs, IT Leaders, and Architects on the creating the new Digital Business Platform, using architecture as a tool for digital transformation and improved decision making. He is also a Founding Member and VP of the Business Architecture Guild. Mr. Rosen has more than 35 years of technical leadership experience architecting, designing, and developing solutions, applications, and products, He was previously CTO at startup AZORA Technologies and chief architect, product architect, technical leader, and developer for commercial middleware products from IONA, BEA and Digital. Mr. Rosen is a well-known international speaker and author of 3 books and hundreds of articles.

Decoding your RPA Journey

Melanie Byrne, Senior Manager - Head of Business Analysis Ireland, SQS

Melanie Byrne

Senior Manager - Head of Business Analysis Ireland

SQS

Melanie Byrne is Head of Business Analysis in SQS Ireland where she brings a focus on the importance of business analysis and BPM to the strategy and operation of an organisation as well as to the full end to end lifecycle quality of technical projects.  With over 20 years’ experience in business analysis and the consultancy industry, she has gained a wealth of experience in a number of business sectors resulting in her presenting at the 2016 and 2017 IRM Business Analysis Conference Europe.  She is passionate about bringing a consistent understanding and practice to the Business Analysis arena and empowering BAs within their careers.

The T-Shaped Professional: Achieving Process and Architecture Goals by Other Means
15:45 - 16:15
Networking Break & Exhibits
Business Transformation through Practical Enterprise Architecture

Anil Kalbag, Distinguished Engineer IT, Cisco Systems

Executive support at the highest levels, investments in training, certification and technology do not necessarily lead to success of Enterprise Architecture.  Indeed, to be successful, one may have to unlearn some of the “best practices” and focus on what really matters.  This session will take a candid look at the ways in which the EA practice at a large Fortune 500 company has evolved over the past decade, how it went from having to explain the value delivered, to being viewed as relevant, impactful and sought after.

Based on first-hand experience, real-world use cases and artifacts, this presentation will discuss how EA is driving innovation, business transformation and strategic planning.  It will show how the EA practice is enabling new business models, digitization and cloud native transformation.  Some of the challenges faced along the way and how they were addressed will be shared.   Delegates will learn how EA can:

  • Leverage strategic planning to drive change
  • Effectively enable business transformation
  • Balance governance, innovation and speed of delivery

Digital Government of the Future

Regine Deleu, All of Government Enterprise Architect, Department of Internal Affairs New Zealand

The future of government is digital. Public services are being transformed to meet citizens’ rising expectations of customized digital experiences. Digital can make public services cheaper, deliver better social and policy outcomes, and increase engagement between citizens and their government. This presentation will outline:

  • What Digital Government means for New Zealand
  • How to set up the government agencies to make sure they can provide their services in a digital way
  • How to find out for each agency what they need to change the coming years to be digital.

Leveraging Business Architecture for Innovation & Success: A Business Analyst and Business Owner Perspective

Dr Debra Paul, Managing Director, AssistKD and Jonathan Hunsley, Principal Consultant, AssistKD

The Business Architecture and Business Analysis disciplines aim to assist organisations in the achievement of beneficial change aligned to strategy. However, while these disciplines have similar backgrounds, and in many cases overlapping models, processes and tools, they often appear to speak ‘different languages’. This can prove an inhibitor to collaboration between the disciplines, increasing the opportunity for vital change elements to be missed. This presentation aims to look at what Business Architecture and Business Analysis can learn from each other, and how this collaboration may be applied, to create a culture of innovation and success. It will explore:

  • The Business Architecture & Business Analysis perspectives
  • Customer outcomes and value propositions
  • The application of Business Architecture & Business Analysis models and techniques
  • Why analysis and leverage are important for business success

How to Handle a Massive Change: Guidance and Lessons Learned During a Process Improvement Project - Our Journey to the Excellence

Pinar Bakal, R&D Planning and Process Development Unit Manager, FNSS Defence Systems & Zeynep Ozturk, Planning and Process Development Engineer, FNSS Defence Systems

Over the last few years, our company went through a significant growth where the number of concurrent programs tripled and the size of the R&D division increased by 400%. To handle such a massive change in the business environment, the company launched a restructuring effort for its engineering, research and development processes.

This study explains how we designed and deployed the engineering, research and development processes using an end-to-end approach. In addition, the presentation will demonstrate methods we have been using to monitor and continuously improve these processes.

In this presentation, you will find real life examples from our journey, which include challenges, opportunities and good practices we have experienced and lessons we have learned within this period. Upon participating this presentation, attendees will get answers to the following questions:

  • How to design and deploy engineering, research and development processes from capture to validation?
  • How to convince the designers to work with processes without losing their creativity?
  • How to change/improve working style of senior employees, how to level working styles of different generations?
  • How to ensure buy-in and embracement of all stakeholders and (sub) process areas?
  • How to measure adherence to processes and success of process improvement?

“No. What is the Customer Perspective?” A Business Process Focused Approach

Sophie Anne Jones, Business Analyst, UCL

Have you ever documented a business process and the key stakeholders have no consideration for the customer journey? Have you wondered how you can encourage thinking from the customer’s perspective? Have you ever wondered how the customer journey can be optimised using a business process?

This talk focuses on how to encourage stakeholders to identify customer journeys by sharing examples of techniques to focus thinking on customer experience in addition to internal operations. Examples will be provided on how customer journeys were documented as part of a business process and how stakeholders were engaged to think about how the process could be optimised from the customer’s perspective.

After this if your stakeholders are not focusing on the customer journey you will have the confidence to ask: “No. What is the customer perspective?”, whilst being confident in documenting the customer journey as part of a business process.

The aim of this talk is to ensure you understand:

  • How to get stakeholders to think about the customer journey
  • How to document the customer journey in a business process
  • How to encourage the optimisation of the customer journey using a business process

16:15 - 17:15
Business Transformation through Practical Enterprise Architecture

Anil Kalbag, Distinguished Engineer IT, Cisco Systems

Anil Kalbag

Distinguished Engineer IT, Cisco Systems

Anil Kalbag is a Distinguished Engineer in the Global Architecture and Technology Services group at Cisco Systems.  He has over twenty years of experience in the IT industry covering business applications, service oriented architecture, middleware and integration solutions.  Since joining Cisco over a decade ago, Anil has been leading the Enterprise Architecture practice, which won the 2014 iCMG Excellence Award for Enterprise Architecture, presented by John Zachman.   He is currently Chief Architect for the Connected Selling Experience portfolio and works closely with business and IT leader to enable the next generation digital experience for Cisco’s customers, sellers and channel partners.  Anil has a masters degree in Computer Science from George Mason University and outside of work, he enjoys volunteering, music, cooking and eating out with his family.

Digital Government of the Future

Regine Deleu, All of Government Enterprise Architect, Department of Internal Affairs New Zealand

Regine Deleu

All of Government Enterprise Architect, Department of Internal Affairs New Zealand

Regine is a successful strategic transformation leader who aligns strategies, lay out business & technology -baseline & target architecture- perform gap analysis, reorient technology to fit business goals & processes. She has 30 years working experience.  Regine is specialised in business innovation, data science, and business process optimisation. She is a committee member of the ISO/TC 46/SC 11 group, gold member of the Open Group, and member of the IEEE Big Data Community.  Regine also joined the Open Parallel work for Square Kilometer Array project as a data scientist on a volunteer basis.

Leveraging Business Architecture for Innovation & Success: A Business Analyst and Business Owner Perspective

Dr Debra Paul, Managing Director, AssistKD

Dr Debra Paul

Managing Director, AssistKD

Dr Debra Paul is the Managing Director of Assist Knowledge Development, a professional development and consultancy company specialising in business analysis, business change and solution development. Debra has extensive experience in business analysis and the development of business analysis teams. Debra jointly edited and wrote the best-selling publication, Business Analysis and is also the co-author of Agile and Business Analysis, Business Analysis Techniques and The Human Touch. Debra is a regular speaker at business seminars and industry events. She was a keynote presenter at the BA Conference Europe in 2013 delivering a presentation on the future of business analysis, entitled ‘Business Analysis: The Third Wave’. Debra helped to establish the IIBA UK chapter and is a founder member of the BA Manager Forum, a networking organisation for senior BAs and BA managers.

Jonathan Hunsley, Principal Consultant, AssistKD

Jonathan Hunsley

Principal Consultant, AssistKD

Jonathan Hunsley is an experienced BA who has worked in many different sectors and organisations. He currently works for Assist Knowledge Development where he focuses on coaching, consultancy and formal training delivery in Business Analysis including: Agile, Business Architecture and Requirements Engineering. His experience includes roles across consultancy, business architecture, capability development and business analysis.

How to Handle a Massive Change: Guidance and Lessons Learned During a Process Improvement Project - Our Journey to the Excellence

Pinar Bakal, R&D Planning and Process Development Unit Manager, FNSS Defence Systems

Pinar Bakal

R&D Planning and Process Development Unit Manager, FNSS Defence Systems

Pınar Bakal received her BSc degree in Mechanical Engineering in 2003 from Middle East Technical University (METU), and she has been working in automotive and defence industries since then. She worked 4 years in the commercial bus manufacturing industry as a chassis designer, and then joined FNSS Defence Systems (FNSS) where she has been working for more than 10 years. FNSS, a joint venture of BAE Systems and Nurol Group, is a leading manufacturer and supplier of armoured combat vehicles and weapon systems for the Turkish and Allied Armed Forces. She started her career and progression at FNSS in structural design unit, after that she switched to the project management area and currently, she is leading the R&D planning and process development function. She obtained Project Management Professional certificate in 2012, Business Process Management Professional certificate in 2017 and Enterprise Configuration Management Certificate in 2017.

Zeynep Ozturk, Planning and Process Development Engineer, FNSS Defence Systems

Zeynep Ozturk

Planning and Process Development Engineer

FNSS Defence Systems

Zeynep Öztürk received her BSc degree in Mechanical Engineering in 2015 from Middle East Technical University (METU), and she has been working in defence industry since then. She started her carrier in FNSS Defence Systems (FNSS), a joint venture of BAE Systems and Nurol Group and a leading manufacturer and supplier of armoured combat vehicles and weapon systems for the Turkish and Allied Armed Forces.  She worked 2 years as a structural designer and after that she switched to R&D planning and process development function.   She is currently pursuing her master’s degree in Engineering Management at Middle East Technical University.

“No. What is the Customer Perspective?” A Business Process Focused Approach

Sophie Anne Jones, Business Analyst, University College London

Sophie Anne Jones

Business Analyst

University College London

Sophie Jones is a Business Analyst at University College London having worked in various industries including telecommunications, pharmaceuticals, healthcare, retail, social housing, mining and education. Sophie has achieved the BCS Business Analysis International Diploma and has worked as a Business Analyst since 2010.

17:15 - 18:30
Drinks Reception & Exhibits
Wednesday, 24 October 2018: Conference Day 2 & Exhibits
Plenary Keynote: The Obstacle is the Path

Martin Sykes, Chief Architect

Why after twenty years doing a role does every day still seem full of obstacles? Surely by now I should have worked out how to do it? But then I remember I’m an Architect, and the job is all about dealing with the obstacles, both large and small, so the organization can move forward. In a series of short lessons from my experience, set in the stoic philosophy of Marcus Aurelius, we will explore the means to challenge those obstacles by:

  • Altering your perspective to find new options
  • What’s right is what works, but does the end justify the means?
  • Failing cheaply and quickly, there’s nothing wrong with being wrong so long as you don’t delay the important projects
  • Using the flank attack, because rarely will the direct assault be successful
  • Focus on something bigger than yourself to bring everyone with you for EA – choosing the most relevant EA proposition, scope, and interventions; mastering uncertainty; and working with business leaders

09:00 – 10:00
Plenary Keynote: The Obstacle is the Path
Architecting for a Digital Future in Financial Services

Tim Pryke, Lead Enterprise Architect, Yorkshire Building Society

Yorkshire Building Society is a 150 year history old organisation, but with digital ambitions. What are the challenges it faces adapting the business for the digital age and how are they being overcome?  This session will discuss:

  • Why is there a need to change
  • What are the key challenges in Financial Services and what approach can be taken to deliver on digital ambitions
  • How Enterprise Architecture is being used to translate ambitions into a deliverable strategy

Security by Design

Jane Chang, Executive Advisor, Centrica

Security is a growing concern everywhere. As organisations are tightening up their security measures, one often introduces security into the enterprise architecture in retrospect. In actual fact, security, in the same vein as many other system quality, should be considered as early as possible. The value of an Enterprise Architect is to bring the discipline of architectural design to security.  In this talk, Jane is going to discuss five architectural principles that she had developed with specialists and academia for Security and give examples of how these principles can be applied in daily decision making in an organisation. Delegates will have a chance to discuss each of the principles with Jane in depth and exchange views.

Agile Business Architecture Enabling Agility of Business & Agility of IT

Alex Romanov, Business Architect/Consultant, Avrolabs, Inc.

In our rapidly changing business world, business architecture is challenged in several ways:

  • Business leaders perceive success through the lens of IT
  • Expensive business architecture exercises created difficult to modify repositories of business knowledge
  • Agility is perceived as an IT virtue, hence business architecture tends to be dropped
  • But deprived of consistent business knowledgebase, agile IT risks consistency of business re-design.

Modern business architecture can, and must, simultaneously target:

  • Agility of Business (in agreement with the Business Agility Manifesto ®)
  • Its own agility
  • And yes, agile IT delivery

The key is re-defining the business complexity in terms of reusable, independently re-designable, pattern-based modules to be utilized in multiple business processes, easily modified, and independently developed with agile IT methods. This case study looks at our experience implementing these approaches in several large public sector business transformation projects.

Customer Oriented Process Management

Pieter Jongstra, Manager BPM and Lean, de Volksbank

Within de Volksbank, a Dutch retail bank, process oriented management has been introduced by means of a BPM initiative: a combination of agile work methods, intensive process and risk management workshop. All the bank’s processes are redesigned, process ownership implemented and continuous improvement realized.

Realization took place by a combination of process design, change management and process monitoring. The process maturity grows from level 1 to 3 (on a 5 point scale). Process optimization approach like lean and process mining are implemented within the bank, and will be shown.

Value streams are defined and managed both from a customer orientation (service guarantees) and stakeholder orientation (performance guarantees). Customer journeys, customer effort scores are the basis for design and performance enhancements.

The approach, results, dashboards, etc. will be presented. And also some practical examples and lessons learnt will be shown.

In summary:

  • Customer orientation: voice of the customer as starting point for process performance.
  • Practical approach of value stream management
  • Examples of methods, techniques and tools, e.g. process mining

High Speed Organisations

Peter Matthijssen, Chief Technology Officer, BiZZdesign

We live in exciting times, or terrifying times. Exciting because of all opportunities that organizations have in this digital age, but terrifying because of the “Adapt or Die” mantra we must hold true today. Are you excited yet?

In the past decades, we have worked hard to optimize our organizations, optimize processes, utilize machines/IT, standardize, control and reduce errors. But is this all good enough for today’s challenges?

Today:

  • Customer experience is often more important than standardized processes
  • Agile, bottom up change requires a different organizational configuration
  • Speed of change is valued higher than full control
  • The role of technology has changed from supporting business to defining the business
  • Efforts should shift from managing complexity to driving simplicity

How to speed up your organization? In this presentation, Peter will cover:

  • Ideate and think differently – stretch and inspire your business
  • Real-time data insights – at any time, for any audience
  • High speed decisions – based not on 100%, but max 70% certainty
  • Experiment, Learn, Adapt – Appreciate the value of failures
  • Social and AI techniques – Utilize the knowledge of the crowd

Join Peter in this interactive and active presentation, and get excited!

10:05 - 10:55
Architecting for a Digital Future in Financial Services

Tim Pryke, Lead Enterprise Architect, Yorkshire Building Society

Tim Pryke

Lead Enterprise Architect, Yorkshire Building Society

Tim Pryke is a  Lead Enterprise Architect with 20 years experience in financial services.  Working as part of the Strategy & Digital function at Yorkshire Building Society, he is currently focused on the Digital Strategy and translating this into a deliverable architecture roadmap.

Security by Design

Jane Chang, Executive Advisor, Centrica

Jane Chang

Executive Advisor

Centrica

Jane is the Lead Security and Industry Architect within the Enterprise Architecture team having the responsibility to develop the Security Reference Architecture. She has delivered a Security Architecture Framework within the Cloud Environment.  Jane was trained as a Computer Scientist and chartered as a Chartered Engineer since 1994. She has over 25 years of experience in IT. She has in-depth knowledge of the energy industry and has been instrumental to the early shaping of the British Gas Smart Metering Architecture which contributed towards the Smart Metering roll-out in the UK.

Agile Business Architecture Enabling Agility of Business & Agility of IT

Alex Romanov, Business Architect/Consultant, Avrolabs

Alex Romanov

Business Architect/Consultant

Avrolabs

Alex Romanov, PhD, is a Canadian business architect, consultant, helping organizations to identify business transformation opportunities, visualize strategies, plan and design enabling solutions. He specializes in establishing & governance of efficient and agile business architecture practices, hands-on business re-design. With over 20+ years of experience in North America and Europe, Alex has successfully delivered 30+ major projects in public and private sectors: designed concepts and convinced business leaders on them, managed architectural teams, lead iterative development of complex enterprise models, optimized project scopes, defended architectures in Architectural Review Boards, and supervised consequent IT implementations. His subject areas included environmental compliance, transportation, government services, energy efficiency, retail, insurance, finance, pension plans. His clientele included different ministries of the Government of Ontario, Canadian International Development Agency (CIDA), European Commission, Dansk Teknologisk, Danfoss, Worldinsure, SwissRe, CGI, Sequoia RS, Manulife Financial, John Hancock, European Bank of Reconstruction and Development (EBRD), numerous smaller consulting firms working internationally.

Customer Oriented Process Management

Pieter Jongstra, Manager BPM and Lean, de Volksbank

Pieter Jongstra

Manager BPM and Lean, de Volksbank

Pieter is an experienced process management practioner. He has a background in civil engineering and business administration. He has worked as an enterprise architect and process management consultant. He is responsible for the BPM initiative within the Volksbank and speaker at several BPM seminars.

High Speed Organisations

Peter Matthijssen, Chief Technology Officer, BiZZdesign

Peter Matthijssen

Chief Technology Officer, BiZZdesign

Peter has 15+ years of experience in supporting organisations in Business Transformations. As a consultant, trainer, presenter, author and leader, Peter supported and inspired numerous organisations and people around the world to work smarter and cope with the change challenges they face. Currently Peter is responsible for driving innovation in BiZZdesign, in the role of Chief Technology Officer. Peter is the author of numerous books and publications on BPM, Lean management, Architecture and Business Transformations, for example ‘Thinking in processes’ [2011], ‘Working with Lean’ [2013] and ‘The Adaptive Enterprise’ [2016]. He speaks on a regular basis at international conferences on business design and change.

10:55 - 11:25
Networking Break & Exhibits
Architecture in 2018: Speed, Scale, Scope, Change, Autonomy

Mike Rosen, Chief Scientist, Wilton Consulting Group

Architecture has always talked about ‘accommodating change’, but often that was lip service at best, or fell somewhere near the bottom of desired architecture qualities. Now, things have changed. In 2018 and beyond, the ability to support change, and quickly, will distinguish successful architectures from the rest. But that’s not all we have to accommodate. The scope and scale of applications, systems and ecosystems has increased by an order of magnitude, while shifts in development practices and funding models demand new levels of autonomy. So, what’s an architect to do?

This session will describe new architecture principles and practices for the dynamic, decentralized, data driven, automated, and self-learning realities of today, including:

  • What it means to ‘architect for change’ and how to evaluate it
  • 5S’s of Architecture 2018: Speed, Scale, Scope, Security, Stakeholders
  • Federated autonomy models: Agile, DevOps, and Architecture together

How Can Enterprise Architecture Easily Save The World?

Roger Evernden, Enterprise Architect – Consultant and Mentor, evernden.net

The focus of Enterprise Architecture is wavering (again). EA was synonymous with IT. Then Business Architecture forced architects to think about a bigger picture. Architects now face disruption from social and digital technologies.

This passionate and thought-provoking talk examines the roles of Enterprise Architecture from the perspective of an architect in 2028. Looking back to 2018 it tells the story of the enormous challenges faced by our fragile planet, and the many (human) enterprises that strive, survive or thrive in its biosphere. It celebrates the growing contribution and influence of EA.

Roger asks, and suggests answers, to:

  • How can Enterprise Architects ever truly influence or govern complex systems?
  • How can you prepare for the architecture-enabled business models of the future?
  • How can EA respond to the threats to core paradigms like democracy or capitalism?
  • How will EA help enterprises to adapt to emerging, unprecedented, and often unexpected challenges?
  • Why EA skills are not only relevant but necessary to influence and direct our future?

Business Architecture Influenced Investment Planning

Harminder Duhra, Senior Enterprise Business Architect, Nationwide

Investment Planning is often a complex challenge to ensure change initiatives reflect a mix of strategy and operational needs to drive overall improvement in both Business and Market performance. This presentation will focus on how Business Architecture have influenced Investment Planning using some key lenses and viewpoints for a real life case study.

Key Take Aways:

  • Using Business Capabilities at the heart of your future Investment Planning decisions
  • Heatmaps/Visuals: How to make use of multiple lenses for different stakeholders: Strategy, Capabilities, Outcomes, Customer Journeys and Digital
  • How to avoid Investment Silos/Join Up Planning – tangible benefits on display

This session will showcase some deliverables/visuals used as part of a real life investment planning pack submission. This has enabled Harminder to add demonstrable value in shaping and influencing future change plan activity.

Innovative Process Management in the Kingdom of Saudi Arabia

Naif Sheshah, Director, Business Process and Acting General Manager of Strategic Planning, Communication and Information Technology Commission (CITC)

The Saudi Arabian Communications and Information Technology Commission (CITC) is tasked to advance the national communications and IT sector by creating a competitive environment that meets end-user requirements and attracts investors.

Throughout the world, the communications and IT sector is facing disruptive change in every aspect—technology, business model, revenue resilience, customer demands, regulation. In addition, the Saudi Vision 2030 plans set the Kingdom on a path to considerable change in which the ICT sector is expected to play an important role.

This presentation shows how we can adapt Business Process Management concept in  national level  (integrating with kingdom 2030 Vision) and  describes CITC’s journey in enhancing its level of BPM maturity. In an ongoing program sponsored by the CITC Governor (CEO), the central support team has worked with all departments to define the process architecture and create a sustainable system for continuous evaluation of process performance leading to well-targeted process improvement projects that deliver real business benefits.

Many lessons have been learned—about what works and what doesn’t work.  This presentation will share these practical lessons about process-lead organizational performance improvement.

Learning Objectives:

  • Linking strategy to process
  • Implementing process-based management
  • Advanced stakeholder management

Delivering Customer Value: Finding the Real Needs of your Customers Beyond Wish Lists

Jon Jenkins, Manager IT Business Process Automation, Kautex Textron GMBH & CO KG – Ben Alexander, VP Product, PMG.net

Learn how Jon Jenkins has delivered consistent services and process updates year on year by guiding his customers with a mix of smart best practices, and a bit of psychology. Co-presenting with Jon, learn how Ben Alexander has leveraged the same approach, with a different angle across multiple global enterprises.

This session will help you learn to:

  • Get your customers to relax, and reveal their real needs
  • Leverage the predictable and re-usable parts of process to speed up time to deliver
  • Continue to iterate with customers to review and increase value delivered

11:25 - 12:15
Architecture in 2018: Speed, Scale, Scope, Change, Autonomy
How Can Enterprise Architecture Easily Save The World?

Roger Evernden, Enterprise Architect - Consultant and Mentor, evernden.net

Roger Evernden

Enterprise Architect - Consultant and Mentor

evernden.net

Roger Evernden has been at the leading edge of Enterprise Architecture since 1984. He is a Senior Consultant with Cutter Consortium, and also works independently as an EA consultant, mentor, coach and trainer. He is a popular EA speaker, and recently gave his first TEDx talk. He works with organizations around the world to help them achieve credible and authentic transformation through EA. He is author of “Enterprise Architecture – the eight fundamental factors” and manages a popular YouTube channel covering EA topics.

Business Architecture Influenced Investment Planning
Innovative Process Management in the Kingdom of Saudi Arabia
Delivering Customer Value: Finding the Real Needs of your Customers Beyond Wish Lists

Jon Jenkins, Manager IT Business Process Automation, Kautex Textron GMBH & CO KG

Jon Jenkins

Manager IT Business Process Automation, Kautex Textron GMBH & CO KG

Jon Jenkins is an adaptable technical IT Manager focused on the requirements of availability, reliability and quality of support and customer service required to meet business objectives. Experienced in day to day technical operations, service delivery and improvement, project management, budgeting and cost reduction, strategy & process implementation, leading and building teams and incident and crisis management in a global multicultural matrix ITIL environment.

Ben Alexander, VP Product, PMG.net

Ben Alexander

VP Product, PMG.net

With more than 15 years of experience in supporting PMG customers, Ben Alexander leads the product team at PMG. Working directly with customers to understand their needs and challenges, he sets the vision for the roadmap, and ensures the execution to deliver a superior product to customers.

12:15 - 13:45
Lunch, Exhibits & Perspective Sessions
Perspective session: Digital Innovation and Connected Experiences

Mark Watts, Senior Workflow Consultant – EMEA, Dell Boomi

In a technology savvy era, customers can access anything, anywhere, and at anytime and expect businesses to innovate at the speed of light along with their shifting needs and preferences. Businesses need agility and speed to deliver connected experiences in this dynamic digital world, whether they are online or offline. To thrive in today’s competitive market place, enterprise organisations are adopting innovative technologies that promise a competitive advantage. But new technologies can disrupt established workflows and operational processes.

The challenge is integrating the latest cloud SaaS applications with existing legacy systems – whether its on premise, in the cloud or both while trying to meet the dynamic business needs. Today, serving customers or working with business partners, requires a modern approach to accelerate app development.

Learn how you can use a low code app development approach to –
• Transform and automate your business processes simply and with ease
• Accelerate workflow implementation for rapid results
• Create engaging user friendly online and offline experiences
• And improve organization collaboration across the Enterprise

Perspective Session - Effective IT strategy and portfolio management

Romain Ionas, Sales Director, MEGA International

IT departments currently face challenges on several fronts that prevent them from investing in new projects. IT costs have soared due to a growing number of legacy assets, while redundant assets are increasingly prevalent due to past mergers & acquisitions and business globalisation. Those factors – coupled with a lack of understanding of IT portfolios and software obsolescence — are making IT systems ever more complex.

The challenge is to streamline your IT investments and align them with your business priorities. Learn how to:

Inventory: Create a repository of IT asset data using criteria relevant to your organisation
Evaluation: Analyse and assess IT assets through standard and custom reports and dashboards
Transformation: Develop and compare many different transformation plans, and implement the best one

12:45 - 13:10
Perspective session: Digital Innovation and Connected Experiences

Mark Watts, Senior Workflow Consultant – EMEA, Dell Boomi

Mark Watts

Senior Workflow Consultant – EMEA

Dell Boomi

Mark has spent over 30 years designing and delivering Workflow & BPM solutions to customers throughout EMEA and has operated in nearly every technical role from product development and solution architecture through to professional services and consulting.

Mark joined the Dell Boomi Pre Sales team earlier this year as a specialist focusing on the Boomi Flow.

Perspective Session - Effective IT strategy and portfolio management
Perspective session: Making Business Transformation a Success: Case Study with Fidelity

Join Marios Forsos, UK Professional Services Manager at erwin, and Olivier Kouao, Operational Architecture at Fidelity International, as they discuss the ever-evolving challenge of making Business Transformation a success.

Find out how erwin helped Fidelity build an ecosystem that provided them with visibility to operations, clear and reliable reporting and automation of clearly defined processes.

This comprehensive solution dramatically improved end-customer experience and made business transformation a success at Fidelity.

Perspective Session: Old EA is dying. What's next?

Petteri Vainikka ,CMO, Ardoq

New EA you need to know. Learn how the shift from manually drawn architecture diagrams to automated and data-driven ecosystem architecture is transforming the value and role of enterprise architecture at digital-first organizations. Explore case studies of successful customers leveraging the power of New EA focusing on cloud APIs and crowdsourcing of data, applying graph analytics and AI to its analysis, and business user friendly automated visualizations to its consumption by non-EAs.

 

13:15 - 13:40
Perspective session: Making Business Transformation a Success: Case Study with Fidelity

Olivier Kouao, Operational Architecture, Fidelity International

Olivier Kouao

Operational Architecture

Fidelity International

Olivier is a capability lead at Fidelity International. His leadership has contributed to the successful deployment of some innovative and impactful solutions to business challenges in both the Asset Management and the Investment Banking industry for over 15 years.   He also provides servant-leadership to the community, via school advisory governing board membership, and by assisting chaplaincies across UK Prisons to help offenders / ex-offender develop life skills through faith.

Marios Forsos, UK Professional Services Manager, erwin

Marios Forsos

UK Professional Services Manager

erwin

Dr Marios Forsos is a highly experience and successful Professional Services and Presales Manager, managing multi-disciplinary projects and project teams in delivering highly complex projects in Business Process Management, Transformation, Enterprise Architecture and Data & Compliance Governance.

Marios combines both the subject matter knowledge and experience with a goal-oriented approach in scoping, designing, implementing and bringing to successful conclusion highly complex projects in a variety of organisations from such diverse industries as banking and finance, insurance, energy, transportation, healthcare and telecommunications.

In his role, Marios has delivered more than 50 major national and international projects, from total business transformation, business process management, analysis & automation, project office improvement, business analysis and IT implementation projects across a variety of environments always with successful and profitable conclusions.

Perspective Session: Old EA is dying. What's next?

Petteri Vainikka, CMO, Ardoq

Petteri Vainikka

CMO

Ardoq

Petteri Vainikka is CMO at Ardoq, and is a frequent speaker at industry events globally. Petteri has an MSc in technology from Aalto University in Helsinki, a degree in higher education pedagogics, and a PhD currently on hold. Throughout his 15+ year professional career spanning mobile, internet, data, and enterprise SaaS technologies, he has always found himself at the intersection of emerging technology and its hands-on commercial application.

His most recent 7 years having been at the forefront of Data Management Platform (DMP) evolution from a buzzword to globally recognized billion dollar enterprise SaaS market. He is driven by genuine passion to help customers understand and succeed within rapidly changing ecosystems, catalyzed by new technology.

Petteri’s past work experience ranges across entrepreneur, business development, product management, academic, and general management roles at Sumea, Digital Chocolate, Rovio (Founder and Head of Sales and Marketing), Aalto University, Leiki, Enreach (CMO), and most recently Cxense ASA (CXENSE:Oslo), where he served as SVP Product Management. Petteri has a proven track record of launching and scaling new technology companies internationally, whilst at all times remaining customer experience obsessed in doing so.

Enterprise Architectue Keynote: Back to Art School: Design is the Future of Enterprise Architecture

Milan Guenther, Partner, Enterprise Design Associates

In March 2017, Gartner* said: “By 2018, 40% of enterprise architects will focus on design-driven architecture”, and then went on to talk about the creative superpowers of Design Thinking.  Fast forward to October 2018.  Are you design-driven yet?  And no, this is not about running another Design Thinking workshop.  Looking into 10 years of “Design Practice” experience applied to complex environments, Milan will show how to use Design to give shape to enterprises.  Applied in a holistic and systemic fashion, Design can help us deal with challenges of innovation and transformation.  It can act as the glue between Customer Experience and Enterprise Architecture, and tackle the complexity that makes ambitious endeavours so ambitious – and worthy of our artistic attention.
* Smarter with Gartner: The evolution of Enterprise Architecture http://www.gartner.com/smarterwithgartner/the-evolution-of-enterprise-architecture

BPM Keynote: Self-Management and the Process Centric Organisation

Sasha Aganova, Senior Consultant, Process Renewal Group

Imagine a company with no bosses and no time or money wasted on complex layers of management. This is a reality today for a growing number of organizations that are adopting self-management structure.  These organizations achieve true organizational agility and eliminate unnecessary management overhead activities. While the self-management organization come in different shapes and sizes, there is one common aspect between all of them, and that is a focus on process management. In fact, an end to end process view becomes the common language that the various teams use to communicate, and operate on a daily basis.

In this session Sasha will:

  • Discuss how self-management enables a highly scalable and agile enterprise
  • Learn the essence of end to end value process management as can be applied in any organization
  • Understand how some self-managed organizations operate
  • Develop an appreciation for how process management is critical for self-managed organizations

13:45 - 14:35
Enterprise Architectue Keynote: Back to Art School: Design is the Future of Enterprise Architecture

Milan Guenther, Partner, Enterprise Design Associates

Milan Guenther

Partner

Enterprise Design Associates

Milan is a partner at Enterprise Design Associates, where he works with organizations of all shapes and sizes on innovation and transformation. He authored Intersection, a book introducing the Enterprise Design approach for systemic and holistic design in complex enterprises. Milan is one of the organizers behind the Intersection Conference series, and is currently busy growing a global network of practitioners on that topic. He worked extensively with Design Sprints to achieve significant impact with limited time and resources, and became a Google certified Design Sprint Master.

BPM Keynote: Self-Management and the Process Centric Organisation
An Introduction to the TOGAF Standard, Version 9.2

Mike Lambert, Fellow of The Open Group

The Open Group published a revised version of the widely adopted TOGAF Standard for Enterprise Architecture in April 2018, together with the TOGAF Library, and extensive collection of practical guidance in the use of the standard. This session will explain the major new features included in this version of the standard and the value of the TOGAF Library to architects. It will also set out how the standard is expected to evolve in the future.

Air Traffic Management Architecture – Bringing Clarity from Complexity

Katie Duffy, Enterprise Architect, NATS

The Single European Sky is an initiative launched by the European Commission in 2004 to reform European air traffic management in order to create a sustainable aviation industry in the region.

NATS use the content of SESAR Enterprise Architecture EATMA to guide its Strategy, whilst balancing it against their own internal architectural and external Customer drivers. Using this to drive a significant Business Transformation portfolio of change.

By integrating the Business Architecture (OMG Business Motivation Model) with the more detailed Target Architectures (NAF), they are able to show traceability through a single architecture repository. This are able to combine the strategy with the various programme and project architectural outputs, enabling the inconsistencies and misunderstandings that arise in projects to be simply identified and resolved. The combined and consolidated output from the model can also be used to prove that the required performance improvements can be attained.

What delegates will learn from this session:

  • Balancing external (European Air Traffic) strategy with NATS own internal architecture and external customer drivers
  • Using EA to facilitate a business transformation change portfolio
  • How NATS show traceability through EA

Bridging Business Strategy to Execution

Bao Do, Enterprise Business Architect, Wells Fargo

This presentation is a case study of how WFA has invested in a new Target Operating Model to change portfolio management by way of using Business Architecture, Design Thinking as inputs to transformation delivery.  The focus is to pilot an organizational model that uses business capabilities to manage strategic portfolios, UX for value proposition and Agile as the execution methodology.

Panel Discussion: What's next for BPM? Insights from the Front Lines

Moderator: Roger Tregear, Consulting Director, Leonardo Consulting

Panellists: Alex Kokkonen, Programme Head of Organisational Change Management and Communications, RB Group plc

Naif Sheshah, Director, Business Process and Acting General Manager of Strategic Planning, Communication and Information Technology Commission (CITC)

Katy Murarotto,  Associate Director, Strategic Business Solutions, Coca-Cola European Partners

Sabrina Gérard, Vice President Quality & EHS, Datwyler Sealing Solutions

Business. Process. Management. Putting those three words together in a single phrase has delivered radical insights into the nature of organizations and how they really work, resulting, for some, in significantly improved performance. It has also delivered considerable confusion, argument, divergence of ideas, millions of column inches of articles, and an avalanche of PowerPoint slides. There are even BPM conferences!  Where does BPM go from here? What might it look like in 5 or 10 years?   This diverse panel of process practitioners will take on these questions and attempt to forecast the BPM trajectory.

the BPM Mythbusters

Roger Burlton, President, Process Renewal Group & Alec Sharp, Senior Consultant, Clariteq Systems Consulting

BPM has been with us for a quarter of a century now so It is fascinating what misconceptions still exist with practitioners and non-practitioners alike. At the same time, there are some very well proven approaches that just work. The challenge is to recognize these from one another. In this session, we will tackle some of the most prevalent impressions that exist and call it ‘busted’ or ‘agreed’ with the full participation of the session delegates in a lively discussion format. A few topics will be:
  • BPMN is the greatest thing since sliced bread – debate why or why not
  • BPM is no longer needed – I have a capability map so we are done, aren’t we?
  • I have access to an industry framework – my process architecture is pretty much the same, isn’t it?
  • Plus, topics suggested by you at the conference and at the session.

If you know the facilitators, you know it will be an energetic – perhaps controversial – debate, bringing fresh insights to a continually emerging field.

14:40 – 15:30
An Introduction to the TOGAF Standard, Version 9.2

Mike Lambert, Fellow of The Open Group

Mike Lambert

Fellow of The Open Group

Mike was one of the pioneers of TOGAF. As Chief Technical Officer for The Open Group, he was the Technical Editor for the IEEE 1003.0 architecture standard in the late 1980s and responsible for the development of TOGAF within The Open Group until the publication of the TOGAF standard version 8. On leaving The Open Group in April 2003, Mike was appointed as the first Fellow of The Open Group, in recognition of his extensive contribution to the development of Open Systems and Architecture. Between 2005 and 2014, Mike was Chief Technical Officer and Principal Instructor for Architecting-the-Enterprise Ltd., with specific responsibility for the development, delivery and quality of the Architecting-the-Enterprise TOGAF training business. Mike has been the Chair of The OPen GRoup Architecture Forum since the start of 2016 and has taken a leading role in the evolution of the TOGAF Standard and ecosystem and the delivery of version 9.2.

Air Traffic Management Architecture – Bringing Clarity from Complexity

Katie Duffy, Enterprise Architect, NATS

Katie Duffy

Enterprise Architect, NATS

Katie Duffy works as an Enterprise Architect at NATS, the UK’s leading provider of air traffic control services. Each year NATS handle 2.4 million flights and 250 million passengers in UK airspace. In addition to providing services to 14 UK airports, and managing all UK upper airspace, they provide ATM services around the world. All of this whilst advancing aviation through the introduction of innovative air traffic solutions. Katie joined NATS in June 2007 on an industrial placement and since then she has worked in a variety of systems engineering roles in a selection of projects before commencing her current role in January 2016.

Bridging Business Strategy to Execution
Panel Discussion: What's next for BPM? Insights from the Front Lines

Roger Tregear, Consulting Director, Leonardo Consulting

Alex Kokkonen, Programme Head of Organisational Change Management and Communications, RB Group plc

Alex Kokkonen

Programme Head of Organisational Change Management and Communications

RB Group plc

Alex is an accomplished executive with extensive international and multi-industry experience established over a 25 year career. She has genuine global experience having lived and worked on 4 continents across multiple industries, working for major multinational blue chip companies in a variety of multi-disciplinary leadership positions, across Europe, Asia and North America. including Vodafone, Johnson & Johnson, Unilever, RB, Jaguar Land Rover, Serco Defence, Nokia, IBM and Deutsche Bank.

Alex is recognized by peers as a trusted leader, cultivating strong business relationships in a variety of diverse cultural settings. Her multi-industry experience includes the Automotive, Communications, Healthcare Business, Defence, Consulting, FMCG, IT, Airline, and Finance sectors in a range of cross functional and multi-disciplinary roles involving Strategy Development, Programme Delivery, Commercial Management, Financial Control, IT strategy, IT Management, HR systems implementations, Process and System standardisation, Outsourcing and several ERP implementations.

Alex holds a PhD in Information Systems: BPM, a Doctorate in Business Administration (DBA) focused on Organisational Change, MBA: Strategy, Masters in Education (Leadership and Management), and Master in Applied Social Science (Counseling). Alex is a Fellow of the Chartered Institute of Management Accountants (FCMA) and Fellow of the Australian Institute of Management.

Naif Sheshah, Director, Business Process and Acting General Manager of Strategic Planning, Communications and Information Technology Commission (CITC), Saudi Arabia

Sabrina Gérard, Vice President Quality & EHS, Datwyler Sealing Solutions

Sabrina Gérard

Vice President Quality & EHS

Datwyler Sealing Solutions

Sabrina Gérard is a chemical engineer with more than 25 years of experience in quality assurance. She worked for global fast growing organisations in the automotive, medical device and healthcare industry. Being responsible for global quality, environmental, safety and health processes she leads a team of process engineers responsible for the standardisation of global business and manufacturing processes. In an ever changing organisational environment it is important that management systems are  compliant to the applicable regulations but they should also be flexible, agile, lean, easy to change, aligned with the organisational strategy,  standardised and yet customisable. Sabrina is convinced that business process management supports organisations to define the processes they need to implement their strategy. BPM clarifies how an organisation can be steered by measuring and controlling the business processes.  The result of this measurement identifies opportunities for improvement and will support organisations to become lean and sustainable.

Katy Murarotto, Associate Director - Business Process Management Lead Tools, Governance & Methodology, Strategic Business Solutions, Coca-Cola European Partners

Katy Murarotto

Associate Director - Business Process Management Lead Tools, Governance & Methodology, Strategic Business Solutions

Coca-Cola European Partners

Katy currently works for Coca-Cola European Partners within the Strategic Business Solutions tower and is the lead for Business Process Governance, methodologies, standards and tools.

Katy demonstrates personal and technical strength combined with a deep knowledge of financial assets, Consulting, Business Architecture and Business Process Management which makes her background unique. She was the driver of many successful projects during her tenure at the World Bank Group, including the development of multi-year technology roadmaps across a variety of business domains. Katy has previously worked at NYSE, Adidas and KPMG, and brings experience of working in North America, East Asia, Europe and the Middle East.

She is results-driven – both for herself and for her team – and is very engaged to deliver success. For Katy, success is a moving target – she is constantly reevaluating its definition, and strives to make each new endeavor a reflection of prior learnings.

the BPM Mythbusters
15:30 - 16:00
Networking Break & Exhibits
From Project Funnels to Product Lifecycles : a Capability-based View of the Organisation in Practice

Joanna Goodrick, Head of Business Architecture and Strategic Alignment, Cambridge Assessment

Trying to introduce architecture practices that genuinely span both IT and the business is both daunting and beset with mantraps along the way – not least the ever-present imperatives to deliver projects quickly, manage costs and solve technology problems. When architecture does start to describe business and enterprise aspects at a more strategic level, it can quickly be dismissed as irrelevant, or not applicable to the real work of the business. At Cambridge Assessment, a golden opportunity arose (thanks to the magical alignment of key leaders and stakeholders with a given set of business problems to be solved) and we seized it. The work was a collaboration over six months to create an agreed set of enterprise capabilities, the generation of product roadmaps and product lifecycle governance, the assignment of roles and responsibilities around managing business capabilities (rather than just systems, processes or projects), and the alignment of the project portfolio to support the product and capability roadmaps all underpinned by technology roadmaps. As well as a hugely powerful breaking down of organisational silos as the business transitioned towards a product-based lifecycle view of its activities, and the greater inclusion of the IT function in conversations as a result, the changes also led employees at all levels to enthuse about the sudden connection they could make between the (previously abstract) business strategies and the projects they were working on day-to-day. The project portfolios alignment, or lack of, to the product- and market-driven priorities was suddenly evident. And finally, in the classical manner we all read about in articles on Business Architecture, the capability map permitted a consistent language to grow between IT architects and business process owners. This presentation will describe a journey that should both inspire and offer pragmatic ideas for those working in Enterprise Architecture, Strategy or Business Architecture and who are engaged in trying to help their organisation lift up the conversation and break down silos.

Mega-banks Architecture as a Network

Andra Sonea, Consultant and Architect

Is network science a useful tool for architects?

In order to take strategic decisions, banking executives and investors need to understand the architecture of their own bank in a way they could avoid until now.

A mega-bank is simply a large bank measured in terms of capital, global coverage and/or more relevant for the architecture profession, the number of systems owned and operated. Practical experience over the years as a solution architect for banks with recent research into using network science methods has been used to capture and describe the topology of the banking architecture and identify relevant measures for its dynamics and resilience.

Andra argues that the architecture of the mega-banks is worthy to be studied in this way for a number of reasons. The technology stack was developed in decades “protected” by regulation so, without usual market  forces bringing to life alternative models. We are almost looking at a time capsule where the history of computing has been preserved. The model is however under threat due to an increased level of interconnectivity required with other non-banking digital business models and due to the accelerated speed of the financial markets.

Enterprise Architecture Management for Smart Cities

Zohreh Pourzolfaghar, Postdoctoral Researcher, Dublin City University (DCU) & Markus Helfert, Senior Lecturer, Dublin City University

The main aim of this research has been presentation of a Reference Methodology for Developing and Transforming Public services in smart cities. To achieve this goal, transferring clear message about smart cities strategies and requirements to service developers is essential. The presented methodology offers two new architectural layers, i.e. context layer and service layer, to enable transferring strategical requirements into the design process. Likewise, the relationships between the new layers and other technical layers is crucial. Creation of the two new layers and their relationships with other conventional technical layers, (i.e. information and technology layers) are suggested in the form of three different processes. The established architectures based on the presented methodology enable development of effective services comply with smart city strategies, priorities and concerns. The suggested presentation includes three areas as below:

  • Specifying the requirements from smart city context, including priorities, standards, principles, stakeholders, concerns and so on (context layer)
  • Describing service details (Service layer), including service objective, service stakeholders, limitations and etc., (with regard to the requirements in context layer)
  • Relating the service layer elements to the information layer elements (Relationships)

Developing Processes which Create Customer Value - an Industry-wide Perspective

Kevin Wiltshire, Senior Consultant, Renault-Nissan Consulting

As the business improvement arm of the Renault-Nissan-Mitsubishi Alliance (now the largest automotive manufacturer in the world) Renault-Nissan Consulting provide resource to both their parent and external organisations in the area of process improvement. This conference session focuses on ‘sharing the experience’ gained within the automotive industry and others related to process improvement to create customer value.  It provides examples of methods employed to understand what customers mean by value, and how understanding this enables businesses to align processes accordingly.

Looking at both lagging edge (improvement of current processes) and leading edge (design for process efficiency) improvement, the session demonstrates that much can be learned across varied industry sectors, who share common challenges.

  • Benchmarking across industry sectors helps in the creation of customer value
  • What contributing factors drive customer value
  • A perspective from a leading automotive manufacturer striving for customer value creation in a competitive marketplace.

16:00 - 16:50
From Project Funnels to Product Lifecycles : a Capability-based View of the Organisation in Practice
Mega-banks Architecture as a Network

Andra Sonea, Consultant and Architect

Andra Sonea

Consultant and Architect

Andra splits her time between consulting internationally  for large financial institutions and reasearch at the University of Warwick. Her research interest is in the modularisation of the financial services architecture and the development of new large-scale systems as complex adaptive systems.

Andra built her career in consulting mostly with IBM and SAP and she has worked internationally implementing complex financial systems for large corporations and banks. For the past seven years she has been involved in the Fintech market in London, setting up a Business Innovation Lab in IBM, working as a Lead Solution Architect for the Innovation Lab of Lloyds Bank.

She is an Anthemis fellow and a mentor for Startupbootcamp in London. She holds an MBA from London Business School.

Enterprise Architecture Management for Smart Cities

Zohreh Pourzolfaghar, Postdoctoral Researcher, Dublin City University (DCU)

Zohreh Pourzolfaghar

Postdoctoral Researcher

Dublin City University (DCU)

Zohreh Pourzolfaghar is a postdoctoral researcher at Dublin City University (DCU) and theme lead in a project on application of Enterprise Architecture in Smart Cities. During this stage, she had initiated many collaborations with academia and industry partners to work on variety of proposals, i.e. a successful European Marie Curie proposal, i.e. PERFORM. Zohreh is a research committee member for this project now. As well, she has been awarded the SFI industry fellowship (2018). Zohreh also has years of experience working with project-oriented companies to improve organisatioanal productivity, by means of improving work flows and strategic changes. Her Ph.D. studies was in Project Management and received her doctorate degree from UPM-Malaysia. Her research results have been published in top tier journals in the fields of knowledge and information management.

Markus Helfert, Senior Lecturer, Dublin City University

Markus Helfert

Senior Lecturer

Dublin City University

Markus Helfert is Director of the Business Informatics Group at Dublin City University, and a Senior Lecturer in Information Systems at the School of Computing, Dublin City University (Ireland). He is senior academic at Lero – The Irish Software Research Centre. He is a research affiliate at The Open Government Institute at Zeppelin University in Germany. His research interests include Information Management, Innovation, Cloud Computing, Service Science, Enterprise Architecture and Open Data and Smart Cities.

Developing Processes which Create Customer Value - an Industry-wide Perspective
Conference Close

Martin Sykes, Chief Architect & Roger Burlton, Process Renewal Group

16:55 -17:10
Conference Close
Thursday, 25 October 2018: Post Conference Workshops
Achieving Business Agility and the Business Agility Manifesto

Roger Burlton, President, 
Process Renewal Group, Ronald G. Ross, Co-Founder and Principal, Business Rule Solutions and John Zachman, CEO, Zachman International

Your organization is facing unprecedented challenges from all sides. Customers now expect highly personalized products and services and seamless digital interactions. Your data seems never as reliable as it should be. Programs and projects fail to achieve synergies, silos persist, and traditional organization hierarchies struggle.

How can you keep apace of a marketplace in flux, a need for constant innovation, and an ever-shifting regulatory landscape? Is faster software development the answer? Flexed organization schemes? How do you equip the organization for rapid, never-ending change?

Come to this lively, roundtable session and hear what the three authors of the Business Agility Manifesto have to say about achieving true business agility in the Knowledge Age. Ask these global thought leaders about the critical questions you need answered. Conduct an eye-opening high-level assessment of your own organization’s agility. John, Ron and Roger will present their perspectives and engage in dialogue on the topics as they are tackled throughout the day. The session will be highly interactive so bring your challenges and join in the challenge of the century as we move to a new age in business.

  • The perpetual nature of business change is perpetual
  • The imperatives for management and how they must shape solutions
  • The criticality of a value centric business and operating model
  • Why reusable business knowledge is the new critical business asset
  • Reconfiguration agility
  • Understanding and modeling for an agile business
  • Now what?

Architecting the Digital Business Platform

Mike Rosen, Chief Scientist, Wilton Consulting Group

Is your organization planning, initiating or undergoing a digital transformation initiative? Then you know how important architecture and technology is to building a sustainable foundation. Yet so much has changed in the past 2 or 3 years that it’s hard to know what that should look like anymore. The environment is now part of a larger business ecosystem. Scale, speed, and scope are greatly expanded. Business architecture is different. Information and data architecture are different. Application architecture is different. Technology architecture is different. Security architecture is different. And, how they all fit together is different too.

This workshop answers two key questions:

  • What does architecture for digital transformation look like?
  • How can you come up to speed on all the changes that implies?

This workshop briefly explores the requirements for the new digital economy, and then describes the new “Digital Business Platform” necessary to meet those requirements and sustain success. Continuing from there, it lays out the overall architecture needed to create that platform and goes into detail about the new business, information, application, technology, and security architectures that comprise it. A detailed case study will be woven throughout the workshop to illustrate the platform, architectural tradeoffs, and a wide variety of work products across all domains. Interactive exercises will give attendees an opportunity to use the new techniques in real time.

Attendees will learn:

  • How the Digital Economy requires a new platform and architecture
  • The overall architecture for the “Digital Business Platform”
  • How to use business architecture to evaluate and plan digital transformation opportunities and options and shape the platform requirements
  • The new information and data architecture to support an intelligent core and the ‘sense, compute, act’ paradigm and typical usage patterns that drive tradeoffs.
  • Application architecture in the era of microservices, containers, APIs, DaaS, FaaS, PaaS.
  • Cloud and hybrid technology architectures for a sustainable, scalable, reliable flexible business platform.
  • Security architecture to ensure Digital Trust, including Intelligence AI, and SECaaS.

Audience Skill Addressed: Intermediate and Advanced. Attendees should have an understanding of Enterprise Architecture and a familiarity with a variety of architectural model and deliverables.

Running Enterprise Design Sprints Using A Milky Way Map

Milan Guenther, Partner, Enterprise Design Associates

Annika Klyver, Senior Enterprise/Business Architect Consultant, IRM Sweden

During this workshop you will learn how to develop a Milky Way Enterprise mapping to rapidly innovate and facilitate faster changes using Enterprise Design Sprint. It will help you take the next step to create faster innovation and change, grounded in your business’ situation.

We accomplish this by using the Milky Way mapping as a universal model in Enterprise Design. We’ll show how Enterprise Design Sprints are a fast, workable approach to innovate and transform the whole business (not only IT).

This enables us to go from the big picture, to details and back to the big picture again: making the links visible, tracing performance and decisions, and engaging stakeholders.

Topics covered:

  • Introduction to Strategic Enterprise Design
  • Planning and running Enterprise Design Sprints for business impact
  • Using The Milky Way mapping technique as you go through the Sprint
  • Translating mappings and models from stakeholder views to architecture

09:00 – 16:30
Achieving Business Agility and the Business Agility Manifesto
Architecting the Digital Business Platform
Running Enterprise Design Sprints Using A Milky Way Map

Milan Guenther, Partner, Enterprise Design Associates

Annika Klyver, Senior Enterprise/Business Architect Consultant, IRM Sweden

Annika Klyver

Senior Enterprise/Business Architect Consultant

IRM Sweden

Annika has been working in the field of Enterprise and Information Architecture about 15 year. She has worked in a number of change and architecture programs in several business lines, forestry, telecom, travel, public service and facility management. She has a background as controller and within project portfolio management.

Annika is a highly appreciated teacher in EA, the Swedish training program “Certified Business Architect” since 2011.

Annika is a thought leader in Business Architecture, the ways of work and the visualization of business architecture. The Milky Way architecture model is developed by Annika in close cooperation with customers and collegues.

Annika frequently speaks at international conferences and holds inspirational workshops with businesses within the area of Business Architecture and Innovation.

View a PDF of the agenda here or switch to a larger screen to browse the full agenda, including comprehensive session details and speaker information.

Adam Klasa

CEO, Farm Frites Poland

Fees

  • 4 Days
  • £1945
  • £1,945 + VAT (£389) = £2,334
  • 3 Days
  • £1595
  • 1,595 + VAT (£319) = £1,914
  • 2 Days
  • £1245
  • £1,245 + VAT (£249) = £1,494
  • 1 Day
  • £795
  • £795 + VAT (£159) = £954
Group Booking Discounts
Delegates
2-3 10% discount
4-5 20% discount
6+ 25% discount

UK Delegates: Expenses of travel, accommodation and subsistence incurred whilst attending this IRM UK conference will be fully tax deductible by the employer company if attendance is undertaken to maintain professional skills of the employee attending.

Non-UK Delegates: Please check with your local tax authorities

Cancellation Policy: Cancellations must be received in writing at least two weeks before the commencement of the conference and will be subject to a 10% administration fee. It is regretted that cancellations received within two weeks of the conference date will be liable for the full conference fee. Substitutions can be made at any time.

Cancellation Liability: In the unlikely event of cancellation of the conference for any reason, IRM UK’s liability is limited to the return of the registration fee only.IRM UK will not reimburse delegates for any travel or hotel cancellation fees or penalties. It may be necessary, for reasons beyond the control of IRM UK, to change the content, timings, speakers, date and venue of the conference.

Venue

  • Radisson Blu Portman Hotel
  • 22 Portman Square
  • London W1H 7BG
  • UK

Platinum Sponsors

Silver Sponsor

Standard Sponsor

Supported By

Association of Enterprise Architects   

The Association of Enterprise Architects (AEA) is the definitive professional organization for Enterprise Architects. Its goals are to increase job opportunities for all of its members and increase their market value by advancing professional excellence, and to raise the status of the profession as a whole.

ABPMP

The Association of Business Process Management Professionals International (ABPMP) is a non-profit, vendor independent organization dedicated to the advancement of BPM concepts and practices. ABPMP is practitioner-oriented and practitioner-led. Visit www.abpmp.org
The mission of ABPMP International is:
•    to engage in activities that advance the practice of Business Process Management
•    to promote and evolve a Common Body of Knowledge of BPM
•    to foster the development and advancement of skills and competencies of BPM practitioners
•    to validate professional qualifications and certify BPM practitioners
ABPMP developed the BPM Common Body of Knowledge (BPM CBOK®), and oversees the Certification program for BPM practitioners (CBPP®).

BCS, The Chartered Institute for IT

About BCS, The Chartered Institute for IT

We’re the professional body for computing and IT, supporting the industry since 1957. Our royal charter defines our purpose to promote and advance the education and practice of computing for the benefit of the public.

Supporting business analysts worldwide
Your role in the digital industry places you at the heart of our charter. We support your BA journey with our international certification programme, developed by the BA community to promote best practice and exceptional performance. Over 100,000 business analysis professionals are certified with BCS.

Building a bright digital future

We’re all responsible for ensuring technology-led change is safe and positive for everyone – that’s why we set the highest standards of professionalism and practice across the industry by sharing knowledge, assessing skills and developing capability tuned to evolving customer needs.

We’re the market leader for the new digital apprenticeship standards and the only end point assessment organisation dedicated to IT and digital – providing apprentices and organisations with robust standards and assessment, career development tools and latest apprenticeship advice.

Credibility and commitment

Our 70,000-strong BCS membership community spans 150 countries, with every member dedicated to raising the levels of competence, conduct and ethical practice in IT.

Members benchmark their skills and knowledge by achieving professional registration, including Register of IT Technicians (RITTech) and the industry’s gold standard, Chartered IT Professional (CITP).

ProcessCamp

ProcessCamp aims to bring ‘Process” professionals, academics, consultants and vendors closer together, by using the camping concept. Whether you are a transient passerby or if you want to have a seasonal spot, if you want to use the camp shop or you just want to participate in a single activity, it’s all okay. ProcessCamp connects people in a fun and contemporary way.

BPTrends

BPTrends goals are:

  • Educate and Support the Market including business and IT practitioners and users, corporate managers and senior executives, software and hardware vendors, consulting organizations and standards organizations.
  • Present Information regarding what users are doing, what technologies vendors are developing and delivering, what methodologies are working and what trends and standards are emerging.
  • Provide a Forum for presentation of varying points of view and opposing perspectives on current trends and directions in a rich content environment.
  • Standardize and Support Best Practices across all segments of the market engaged in Business Process
Nederlands Architectuur Forum (NAF)

The mission of the Netherlands Architecture Forum (NAF) is to promote and professionalise the use of architecture in the world of business and IT. Since its foundation in 2002, the NAF has created a network of over 70 Dutch user organisations, vendors and knowledge institutes. It offers its members opportunities for networking with fellow architects, exposure through publications, and knowledge exchange in its working groups.
NAF working groups bring together professionals on such diverse topics as architecture principles, Web 2.0 architecture, Cloud & SaaS, TOGAF, IT governance, and many more. Furthermore, NAF is organiser of the NAF Insight seminars and co-responsible for the yearly Dutch national architecture congress (LAC).

Media Partners

ECCMA

Formed in 1999; the Electronic Commerce Code Management Association (ECCMA) has brought together thousands of experts from around the world and provides a means of working together in a fair, open and extremely fast internet environment to build and maintain global, open standard dictionaries used to unambiguously label information without losing meaning. ECCMA works to increase the quality and lower the cost of descriptions through developing International Standards.   ECCMA is the original developer of the UNSPSC, the project leader for ISO 22745 (open technical dictionaries and their application to the exchange of characteristic data) and ISO 8000 (information and data quality), as well as, the administrator of US TAG to ISO TC 184 (Automation systems and integration), TC 184 SC4 (Industrial data) and TC 184 SC5 (Interoperability, integration, and architectures for enterprise systems and automation applications) and the international secretariat for ISO TC 184/SC5. For more information, please visit www.eccma.org.

Future Strategies Inc.

Future Strategies Inc. (www.FutStrat.com ) publishes unique books specializing in all areas of  business process management, workflow and electronic commerce and produces several annual book series in print and digital editions including Excellence in Practice (award-winning case studies) and the BPMN Handbook and BPM Handbook series in collaboration with WfMC.

WfMC

Founded in 1993, the WfMC is a global organization of adopters, architects, analysts and academics engaged in Workflow and Business Process Management. The only standards organization focused purely on process, the WfMC is the creator of XPDL, used in over 80 BPM solutions, as well as Wf-XML, Workcast, and Business Process Analytics Format (BPAF).
WfMC publishes process thought-leadership books and papers through Future Strategies Inc., (FutStrat.com) including the annual BPM Handbook and Excellence in Practice series. WfMC sponsors two prestigious awards programs; Global Awards for Adaptive Case Management and the Global Awards for Excellence in BPM and Workflow.

IT-LATINO.NET

IT-latino.net is the most important online Hispanic IT Media Network. With more than 120,000 registered users we have become an important online IT Business Forum organizing daily webinars and conferences on different Technology issues. We inform regularly a strong IT community from both sides of the Atlantic: Spain and Latin America.

Modern Analyst

ModernAnalyst.com is the premier community and resource portal for business analysts, systems analysts, and other IT professionals involved in business systems analysis. Find what you need, when you need it. The ModernAnalyst.com community provides Articles, Forums, Templates, Interview Questions, Career Advice, Profiles, a Resource Directory, and much more, to allow you to excel at your work. From junior analysts to analysis managers, whether you integrate off-the-shelf products, perform systems analysis for custom software development, or re-engineer business processes, ModernAnalyst.com has what you need to take your career to the next level.

Technology Evaluation Centers

Technology Evaluation Centers (TEC) helps organizations choose the best enterprise software solutions for their unique needs—quickly and cost effectively. With detailed information on over 1,000 solutions in the world’s largest vendor database, TEC delivers a broad range of evaluation and selection resources to help ensure successful software selection projects. As impartial software evaluators since 1993, TEC’s expert team of analysts and selection professionals are involved in thousands of software selection projects every year. The TEC newsletter goes out to 920,000 subscribers and is available in 4 languages.  Visit TEC: www.technologyevaluation.com.  
Subscribe to the TEC Newsletter: http://www.technologyevaluation.com/newsletter-subscribe/

Silicon UK

Silicon UK  is the authoritative UK source for IT news, analysis, features and interviews on the key industry topics with a particular emphasis on IoT, AI, cloud and other transformative technologies.   The site is your guide to the business IT revolution, offering other resources such as jobs, whitepapers and downloads alongside its coverage.   Stay informed, register to the newsletters.

Via Nova Architectura

A number of thought leaders in the area of business – and IT architectures have set up a digital magazine on architecture: Via Nova Architectura. Although started as an initiative within the Netherlands, the magazine should reach all those interested in the area of architecture, where-ever they live. Via Nova Architectura aims to provide an accessible platform for the architecture community. It is meant to be the primary source of information for architects in the field. The scope of Via Nova Architectura is “digital” architecture in the broadest sense of the word: business architecture, solution architecture, software architecture, infrastructure architecture or any other architecture an enterprise may develop to realize its business strategy.