Business Analysis Conference Europe 2018
24-26 September 2018
This event has already taken place
Central Hall Westminster, London
Overview
IIBA® UK Chapter and BCS, The Chartered Institute for IT
Collaborating across the community to represent
and grow the Business Analysis profession.
For Practitioners, By Practitioners
2018 will be the 10th Anniversary of the Conference! The theme of this years event is “Building Business Analysis Professionalism”
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Business Analysis 2018 Conference Attendance Justification
Benefits of Attending:
- The Business Analysis Conference Europe 2018 will provide an unparalleled networking opportunity for Business Analysts from across Europe and beyond. Whether you are just starting your BA journey, you are an experienced BA or you would like to understand the role of BAs further, this conference is for you.
- Learn from your Peers. The conference provides an interactive forum where Business Analysts can meet, discuss and debate how best to rise to the challenges faced by their organisations today and in the future. In 2017, conference attendees had the opportunity to network with and learn from over 520 fellow Business Analysis Practitioners.
- Twelve Pre-Conference Workshops. Choose from a comprehensive range of workshops on specific topics to get you quickly up-to-speed or fine tune your performance. Choose from introductory to advanced levels.
- BCS Certification: Two full day pre-conference workshops covering the BCS Foundation Certificate in Business Change and the BCS Foundation Certificate in Business Analysis; both include the certification examination. Places are limited.
- Six Conference Tracks with More Than 50 Sessions Focusing on Company Case Studies. Learn from other BAs past success and challenges through a wide range of case studies. Broaden your knowledge and gain insights from internationally renowned experts. The tracks for this year are:
- BA Careers
- Techniques
- People
- Innovation
- Leadership & Governance
- The BA Conference Through the Years – As part of the 10th year celebrations, this bonus track extends an invitation to the very best presenters to return and re-deliver the very best presentations, voted by you over the last 9 years.
- Case Studies and Contributors Include: Allianz Insurance, AO.com, AssistKD, Aviva, BBC, Capita Transformation, First Rate Exchange Services, John Lewis, Lloyds Banking Group, National Grid, Nationwide, Nottingham Trent University, Royal London Group, Scottish Parliament, Standard Life, The British Council, The Home Office, University College London, University of Leeds, Welcom Digital, AXA XL
- Business Analyst of the Year Award 2018. The prestigious Business Analyst of the Year Award 2018 will be awarded at the conference.
- A big thanks to the Conference Committee for putting together a great agenda this year.
Agenda Highlights
Keynotes & Conference Sessions Include:
Keynote: The DNA of the Champion
Sir Clive Woodward, England’s 2003 Rugby World Cup Winning Head Coach & Former Director of Sport Team GB
Keynote: The BA Bucket List: 5 Things to Do in your BA Career
Craig Rollason, UK Head of Project Delivery Services, National Grid
Keynote: Negotiation – A Process Not an Event
Suzanne Williams, Hostage Negotiator
Emerging Technology and the BA of the Future
Laura Firth, Business Systems Analysis Manager, Allianz Insurance
Vicky Wilson, Business Systems Analyst, Allianz Insurance
The Psychic Business Analyst
Nick Powell, Business Analyst, Lloyds Banking Group
Business Analysis – the Third Wave: Revisited
Debra Paul, Managing Director, AssistKD
Implementing Agile in a Waterfall Company
Guy Hudson, Business Analyst, Nationwide
Simon Hancock, Senior Business Analyst, Nationwide
The Power of Change – a Personal Journey
David Beckham, Senior Business Analyst, Aviva
The Zen of Customers – How to Be an Analyst in the Land of No Requirements
David Strachan, Lead Business Analyst, Standard Life
Top Tasks Management Approach
Jill Scott-Dodd, Business Analyst, Scottish Parliament
Edward Chandler, Client Experience, User Vision
Discovering the Essence of the Problem: the Route to the Best, Most Innovative, Solution
Suzanne Robertson, Principal & Founder, Atlantic Systems Guild
The Art and Science of Lean Change
James Conway, Business Analyst, BBC
James Insley, Business Improvement Manager, BBC
Business Analysis – A Coat of Many Colours
Lynda Girvan, Head of Business Analysis and Principal Consultant, CMC Partnership
The Future of Business Analysis
Jared Gorai, Director, Regions & Chapters, IIBA
Organisations Speaking include
Lloyds Banking Group
The Psychic Business Analyst Nick Powell, Lloyds Banking Group
They are found throughout history, throughout the world and seem to defy explanation. They are readings performed by psychic entertainers.
But what do these entertainers and BAs have in common? Very little you may think, but you’d be wrong!
Surprisingly these two seemingly diverse professions share a number of similarities and techniques that they utilise to reach their audiences and stakeholders, and achieve a successful outcome.
Developing good working relationships and adapting techniques such as data analysis or user personas is key to both. The difference being that a Business Analyst must take all the information gathered one step further to remove ambiguity and achieve a common understanding to achieve their successful outcome.
The intention of the presentation is to demonstrate the alignment between the two seemingly extreme professions and understand how these diverse techniques can be used day-to-day by the BA.
Take away points:
- How is it that two diverse professions can share commonalities and insights
- What the BA can learn from the approaches and techniques of a psychic entertainer
- Whilst a BA may sometimes feel that they need to be “psychic” when dealing with stakeholders this may not be as advantageous as it first seems.
Allianz
Emerging Technology and the BA of the Future
Laura Firth, Business Systems Analysis Manager, Allianz Insurance
Vicky Wilson, Business Systems Analyst, Allianz Insurance
We live in a period of unprecedented and accelerating change; technologies are more advanced and accessible than they ever were, and the data that is produced is increasing in volume and variety, resulting in additional complexity in its application. With these advancements in the technological and digital revolution, the BA of today needs to consider how they can support these developments in order to become the BA of the future. Using case studies from Allianz’ future technologies teams, we will consider what new and traditional BA methods and techniques complement our assessment and development of new technologies for Allianz, and what new skills a BA might need to gain to support the future technology state.
We will investigate:
- Geospatial initiatives; driving value from data enrichment and spatial tools
- Smart and emerging technologies
- Investigating how potential solutions can be assessed for multiple business areas
- Provision of analysis at a global and local level
BA Apprenticeships
Cecilia Dexter-Tissington, Business Analyst, Alianz Insurance
Danielle Harley, Business Systems Analyst, Allianz Insurance
Apprenticeships are an increasingly attractive option for employers looking for ways to bring fresh talent into their organisation. There are clear benefits to both the apprentice and the business; for the Business Analysis function, it means they can build a highly motivated workforce who has been trained specifically to meet their organisations’ needs. Allianz have led the way with being the first UK based organisation to take on multiple BA apprentices and the programme has provided a growth opportunity for their entire Business Systems Analysis practice. This session will outline and discuss the benefits and learning insights they have gained from participating in this scheme.
Cecilia and Danielle will discuss how taking on apprentices has:
- Offered experience and education for those at the entry point of their BA career
- Presented growth and development opportunities to experienced analysts
- Provided a stepping stone to new leadership and line management opportunities
Home Office
Gamestorming
Amy Morrell, Lead Business Analyst, The Home Office
Rohela Raouf, Founder, Business Analysis Hub
Are you interested in learning more about gamestorming and how you can use it in your everyday work environment? Then this highly interactive workshop is for you.
This session will cover why Business Analysts should know about gamestorming and the tools and techniques that are available in this space. As Business Analysts it is important that we get the most out of our users and we do it in a creative and fun way. By using gamestorming tools you will be able to challenge your users to view and explore problems in a different way, this can result in innovate solutions being developed for your company.
In the session, Amy and Rohela will go through different tools that are available within gamestorming. The attendees will be given plenty of opportunities in the workshop to try these tools, first hand.
By the end of the session, the attendees will gain:
- Insight to how you can view a problem through the gamestorming lense
- Knowledge of the different tools and techniques that you can use when they return back to work
- Opportunity to try out gamestroming and discuss with other attendees ways to apply back at work
Nationwide
Implementing Agile in a Waterfall Company
Guy Hudson, Business Analyst, Nationwide
Simon Hancock, Senior Business Analyst, Nationwide
Nationwide’s Guy Hudson and Simon Hancock share their experiences as BAs engaging with Agile methodology, despite their practice predominantly operating in projects using Waterfall.
Through Agile methodology, their team have successfully built a functioning Remortgaging app in a fraction of the time it would have taken using a Waterfall approach. While this achievement owes much to the Agile practices used by their team, Guy and Simon highlight the importance of mindset in the implementation of this approach, as their successes have not been shared by other teams attempting to adopt Agile methodology. They also share their realisation that Agile and Waterfall BA roles are far from opposites, and can be reconciled with a collaborative approach.
From this presentation you will learn:
- The perceived differences between Agile and Waterfall BAs
- The issues / opportunities faced when implementing Agile in a Waterfall practice
- The importance of Mindset over Methodology
Business Analysis and Neurodiversity
Glynn Wakefield, Business Analyst, Nationwide Building Society
This presentation will look at neurodiversity, how it is relevant to Business Analysis and why it is important to your organisation. Glynn will explain how an inclusive approach can deliver better outcomes for the individuals involved, the organisations they are working within and their customers.
Inclusive design is about understanding customer diversity and applying this to the design of mainstream products. This way, we can better satisfy people’s needs and deliver commercial success. Glynn will describe current UK consumer trends and why inclusivity is so important.
The presentation will provide an overview of the common challenges that Business Analysts and customers face, and give an insight into how market leaders have used alternative thinking to their advantage.
- An understanding of neurodiversity and how people work differently
- How to leverage this understanding to get the most value out of people involved in the analysis process
- Inclusive BA techniques and the value of inclusive design to the organisation and its customers
- Examples of alternative thinking that has added value to organisations
Standard Life Aberdeen
The Zen of Customers – How to Be an Analyst in the Land of No Requirements
David Strachan, Lead Business Analyst, Standard Life
What happens when you don’t know why there is a problem? How do we ensure we deliver what the customer actually wants? How do we know it’s the right thing? More importantly how do you ensure you keep building the right thing? When the problem is uncertain and the solution even more so where do you start? Building on some of the concepts behind Lean Startup, this talk will look at how you can create a culture of sustainable, customer focussed innovation and development.
The takeaways form this session will be:
- An intro to Lean Startup
- Customer jobs and expectations
- Creating a sustainable innovation culture
- The dark art of data
- Creating breadth and depth in the BA Role
National Grid
Keynote: The BA Bucket List: 5 Things to Do in Your BA Career
Craig Rollason, UK Head of Project Delivery Services, National Grid
Organisations are under increasing pressure to change and evolve to meet customer needs, stay ahead of competition and exploit new business models, technologies and tools. The BA role is beautifully positioned in organisations to help them meet the new challenges. But it’s not easy – the role can be seen as a more junior role to other professionals (e.g. project management), and this means a leap is still needed to become more influential. BAs need to ensure they continue to develop their skills and position in organisations.
The BA bucket list introduces 5 areas that BAs should focus on to develop as a professional to develop their career and meet the new challenges. Craig shares his perspectives as a former BA, building a BA practice and as a senior manager in National Grid.
- Learn how to survive and thrive in your organisation
- Understand the BA skills needed in today’s workplace
- How to grow as a professional
A Penn and Tellers’ Guide. Why is Change so Hard – Change, the Human Aspect of Delivering IT Projects, Programmes and Their Benefits
Melanie Jackson, Senior Business Analyst, National Grid
Why do our benefits cases for delivering change not bear the intended fruit. Understanding reasons for why we don’t successfully adopt change can be unfathomable. Using the day job and practicing elements of psychology to deliver change there’s a few tricks. Melanie takes a ‘Penn and Teller’ approach, i.e. showing the audience how the magic is done:
- How to get the C-suite to sign up to necessary change (and did you know that fear is more than twice as powerful as a motivator than positive reward)
- How to utilise your relationships with stakeholders (i.e. all decisions are emotional we only ever use logic to justify an emotional driven outcome, AKA make it sexy stupid)
- Why won’t organisations consider rational change (i.e. Conformity rules, it’s always been about liking something and fitting in / groupthink)
- Habits drive requirements, facilitation techniques uncovering the real ones AKA the bad workmen will blame their tools / IT which may not be the real solution)
Stakeholder Skills for Drug Busts – Reflections on Dealing with Difficult People in Dangerous Situations
Charlie Payne, Principal Business Analyst, National Grid
Have you ever had to spring a ‘surprise’ on a stakeholder and you are not entirely sure how their response is going to be? How do you catch someone off guard and still maintain the best chances for a successful outcome? This session provides insights from a former police officer who spent 2 years on a high performing proactive drugs unit. Charlie will take you through the stakeholder lessons learned from the perspective of executing a drugs warrant and cover essential skills on de-escalation in highly charged environments that make the board room battles look like child’s play.
This presentation will provide you with fresh perspectives on helping you to think through stakeholder engagements and challenge you to apply the following principles:
• All about the game plan
• Woosah works
• Use of force and tactical communications
The Scottish Parliament
Top Tasks Management Approach
Jill Scott-Dodd, Business Analyst, Scottish Parliament
Edward Chandler, Client Experience, User Vision
Many organisations focus their websites on internal structures rather than their users’ needs. This leads to a negative experience as users can’t find or do what they want to, with the organization unaware of the problem. A user-centred design approach can change this.
The “Top Task Management” approach prioritises tasks that users want to perform and ensures digital projects are created around users’ actual needs. The outcomes are then applied to:
- Measure website effectiveness,
- Create a new Information Architecture
- Develop designs around the users’ core tasks.
User Vision will explain the Top Task approach and how to apply its outputs during the user-centred design process. The Scottish Parliament will explain how they applied this approach alongside other user research methods and how the outcomes led to a clear information structure for the beta parliament site which has been iteratively tested and revised based on user feedback prior to launch.
Delegates will learn:
- Why managing top tasks is especially important as the volume of content online increases
- The role of the Top Tasks approach alongside other user needs research methods
- How the Scottish Parliament, a large organisation with a wide range of tasks and user types, applied the Top Task approach as part of their user-centred approach to designing a new website
Royal London
Designing our Analysis Family
Victoria Banner, Business Analysis Practice Lead, Royal London Group
The Royal London Group, like many organisations, has grown through mergers and acquisitions. This growth has obvious benefits for customers and members but also many challenges. The integration of the systems, the data and the processes are obvious obstacles to spot, but the legacy of that growth is also felt in the alignment of roles and the organisational design. In late 2017, the Group began a journey of a radical redesign of all the roles across the group. Within the 650 strong Group Technology and Change team, this redesign was done using the Skills Framework for the Information Age (SFIA).
This presentation will examine the drivers for the redesign, the process followed and the key lessons other organisations should consider. Attendees will take away:
- The benefits of clear relationships between roles and role families
- Identify some of the potential pitfalls during the design process
- A summary of the key Lesson Learnt from the project
John Lewis
2018: A Skills Odyssey
Matt Thompson, Business Analysis Manager, John Lewis
Continuous learning may be more commonly associated with programmers and software developers, but never more than now has it been so important for business analysts.
With the technological and competitive landscape enabling ever-more innovative business models and increasingly unique customer journeys, defining a common skillset would be almost futile. Because of this, continuous learning is one of two core tech skills at John Lewis.
This talk will share real examples of how expectations on a BA have exploded of late, and how the freedom to explore, choose and develop one’s own skills is at the heart of improved tech delivery at John Lewis.
You will hear…
- How continually specialising tech roles is not effective in many organisations
- How this explosion of demand opens up new career paths and opportunities for business analysts
- The skill trends right now at John Lewis, what they once were, and what they will be
Capita
The Importance of Diversity in Driving Innovation
Eleanor Drury, Principal Consultant, Capita Transformation
Darryl Brissett-Dowe, Senior Consultant, Capita Transformation
Do you want to:
- Promote innovative thinking in your organisation?
- Better understand your client’s needs?
- Improve your organisation’s performance?
As Business Analysts we all know the importance of having soft skills in our toolkit; these might include stakeholder management skills, influencing skills, and creative problem-solving skills, but how much do we actively seek-out and look to leverage the skills that diversity can bring to our teams?
It has been proven that gender and ethnic diversity are clearly correlated with profitability, but women and minorities remain underrepresented (McKinsey). We will therefore look to explore the benefits that true diversity can bring to Business Analysis teams, and highlight the barriers that are still to be overcome. We will delve into how, as a BA community, we can be the drivers of much-needed change, and provide the strategic direction required by our companies to enable us to rise to the challenges faced.
You will take away from this session:
- The benefits that diversity can bring to Business Analysis teams,
- An understanding of the hurdles that are still to be overcome in achieving diversity,
- Methods for driving the improvement in diversity within your business.
University of Leeds
When BAs Go BAD!
Christina Lovelock, BA Manager, University of Leeds
With collaboration being key to project delivery and organisational success, how we behave as BAs is more important than ever.
It’s time to hold up a mirror up to the BA profession and ask if we like what we see. There are some behaviours and attitudes that we as BAs commonly fall into, and we don’t always consider how these are perceived by others. By considering our behaviours, becoming more self-aware and being genuinely open to giving and getting feedback we can ensure that our behaviours reflect well on the profession and keep the BA role in demand for future generations.
In this session we will discuss:
- Common BAD BA Behaviours
- Improving our self-awareness
- Feedback models and approaches.
Come along and share which BAD BA behaviours you have witnessed or perpetrated!
Aviva
The Power of Change – a Personal Journey
David Beckham, Senior Business Analyst, Aviva
Change is a force that acts on all aspects of life and business and those of us who work in Change Professions are continually assisting people through transformation, whether it be what the customer does, how they do it or even whether they do it in the future. Whilst in most cases the need for change is a positive one it can be an unsettling and even frightening experience. David was diagnosed with Parkinsons Disease in 2010 and in this session he will explain the personal impact this had on him and how it has deepened his understanding of the way change works. In his own uniquely humorous way David will explore the nature of change, the effects it has on people and the lessons he has learnt from his journey. He will share his own thoughts and philosophy on what motivates him, the inspirational figures who have guided him and how he has applied this to his work and personal life.
He will discuss:
- Parkinson’s disease and the personal impact it has had on him
- What is change and why do we fear it?
- Two change models; the Change Curve and The Hero’s Journey
- How to discover your own motivation to make change
- How to discover what really motivates you
Innovation Through Simplication
Menaka Shanmugavadivelu, Senior Business Analyst, Aviva Health, UK
Is Innovation all about adding new ideas, creating new processes and changing the current processes? In today’s digital age, Innovation in business change is about untangling the complicated stuff and making things simple. Innovation can be Innovation, only if you simplify things. In this presentation, Menaka will be discussing driving business innovation through Technology innovation using real-life examples of “Simplified Innovation(s)” that Aviva have adopted/implemented as an organisation and the key enablers to making this work.
Key Enablers:
- Make it simple and easy for your customers and employees
- Let your employees wear the thinking Hat!:
- 3C’s to simplification: Communicate, Collaborate and Change
Can I Train an Apprentice BA
Karen Lees, Senior Business Analyst, Aviva Digital
Tiffany Taylor, Apprentice Business Analyst, Aviva Digital
2017 saw the long awaited introduction of the Business Analysis apprenticeship scheme offering people from diverse backgrounds the opportunity to become apprentice BA’s. Whilst a fantastic opportunity for a ‘would be BA’ this probably raises questions for the ‘would be’ employers: What is involved? Do I have the time to invest in training someone? What are the challenges and benefits?
Aviva Digital have taken up the challenge with 5 apprentices beginning their learning in October 2017. In this session Karen and Tiffany share the experiences of an internal mentor and an apprentice BA; talking about the challenges they’ve overcome and discussing the pro’s and cons of the scheme. The presentation will cover:
- Background to the government backed scheme – (how it all works)
- The employer pre-work involved
- The input required from an internal mentor
- The challenges faced and commitment level required of the apprentice
- The benefits to the employer
- The benefits to the apprentice and the wider BA profession
Key Take-Aways:
- Session attendees will gain a practical insight to one of the first BA Apprentice schemes to run in the UK. Aviva will be sharing their ‘Top Tips’ to make the scheme work for you.
- Attendees will gain a close understanding of what is involved in training apprentice BA’s and will be in a position to decide whether this is something their organisation may be interested in undertaking.
The Business Analyst as an Innovation Enabler
Giulia Calveri, Digital Business Analyst, Aviva Digital
We talk about innovation all the time but there is often some ambiguity around the term. Within the digital community, what does innovation really signify? Is it innovation always good? How can a BA help to drive innovation within a company?
The session explores how companies are innovating and what are the common mistakes and blockers that prevent them from succeeding.
The success of these companies will depend on how well they interrogate their data, identify and frame the issue, challenge their status quo and define a feasible path to release an innovative solution.
The Business Analyst has a critical role to play within the innovation process: from brainstorming, to inception, to the final release. Asking questions and challenging ideas will help divergent thinking to converge.
The aim of the session is to explore the following questions:
- What is innovation?
- Why is innovation important?
- Is innovation always good?
- What does it take for a company to be innovative?
- What is the role of a business analyst in the innovation process?
The answers to the above stated questions will help us define the Innovation Framework
British Council
Playing the Same Formation
Michael Greenhalgh, Global Head of Business Analysis, British Council
Michael Leyland, Senior Business Analyst, British Council
The 5Ps resonate with Michael’s experience since joining the British Council as Head of Business Analysis (September 2016). He moved from a comfortable role as a senior BA with HSBC, where he had worked since 2001, to pursue a challenge and work for a company with a rewarding purpose.
As keen football fans Michael and Mike like to use the analogy of a team playing the same formation. It doesn’t have to be perfect, but everyone needs to know what their role is and how they contribute to the team. They joined a BA practice that had lost its way, working to standards left over from another time or brought along from previous assignments. Not focussed or communicating and certainly not winning any fans. This is the story of how they (and you can) pull together to instil some consistent practice and raise the standards, value add, engagement and spirit.
Learn how Business Analysts across all functions can benefit from Michael and Mike’s well established Community of Practice, by:
- Understanding how a BA can add value to an initiative or project within a public sector organisation
- Sharing tips, tricks, and templates with each other to broaden your BA toolkit
- Having objective reviews carried out on your BA deliverables, and knowledge sharing to ensure you have cover on high-priority work
First Rate Exchange
Innovation for Everyone – Powered by You!
Nick Collins, Head of IT Strategy & Architecture, First Rate Exchange Services
Manpreet Sagu, Business Solutions Manager, First Rate Exchange Services
In many organisations, idea generation is the preserve of senior strategists, product managers and marketers. Sometimes it’s even outsourced or supported by ‘creative geniuses’ from external creative agencies. But, brilliant, innovative ideas can come from all areas of your organisation. With remarkably little effort and expense you can create an environment to tap into the minds that are already in your organisation which you might have overlooked. Using some of the innovation techniques such as Jobs-To-Be-Done and Design Thinking you can bring diverse groups of people together to discover ways to improve, expand and differentiate your products and services. And while doing this you’ll create culture in which people feel valued, supported, and part of the mission! Business Analysts are perfectly placed to help drive innovation. Come and learn:
- How to start an innovation drive in your organisation
- How easy-to-learn approaches like Design Thinking and Jobs-To-Be-Done can create the structure you need to facilitate Ideation workshops
- How others have done this and the results they achieved
ao
How to Form a BA Community
Marc Huntington, Business Analyst, AO.com
Darren Moorghen, Lead Business Analyst, AO.com
AO.com has been on a journey for the past few years as a business and as a Business Analysis function. As a BA function they’ve grown from a team of 2 to 14 across retail and logistics. This has been a massive change and they have been able to support the different business areas more effectively at a greater breadth. Their BA’s are domain aligned and have influenced a large amount of change in the business. This presentation will take you on their journey; how they’ve formed a community and their takeaways since they did their first BA retro back in Feb 2017. In this session, Darren and Marc will explain:
- Their journey as a BA function
- What they’ve learnt (good and bad)
- How you can improve your own BA community
- What’s next for them
Nottingham Trent University
From Analyst to Strategist: A BA Journey
Ed O’Regan, Strategic Business Analyst, Nottingham Trent University
Suzi Jobe, Strategic Business Analyst, Nottingham Trent University
Business Analysis is a well established and trusted service within the IT department at Nottingham Trent University. The potential for the service to add wider value has been recently recognised, with the BAs now at the heart of the University’s strategy implementation. In this presentation, NTU will share how Strategic BAs in their organisation are embarking on this exciting voyage of discovery, joining a newly established strategic change team and bringing a unique set of skills and experiences to shape the University of the future. Working with the University’s senior leaders and other partners, NTU have defined what Business Analysis looks like as a strategic enabler. NTU will share how the Strategic BA capability is evolving and maturing, how they have established credibility at the most senior levels in the organisation and reflect on the personal journey from analyst to strategist.
In this presentation, you will understand:
- The evolution and enablers of the Strategic BA career journey at NTU
- The nature of work and how Strategic BAs have added value on specific strategic initiatives
- Opportunities and challenges in growing the Strategic BA capability
- Personal reflections on moving outside of IT into a more strategic role
- How to access your organisations readiness for strategic analysis
Welcome Digital
How to Free Yourself from the Pressures of BA Life
Lisa Hudson, Business Analyst, Welcom Digital Ltd
Do you love your work but suffer from the pressures of BA life? Are you straining under the weight of too much information, mounds of data, difficult stakeholder relationships or a lack of time to think, plan, analyse and create quality outputs? Perhaps you take on too much and don’t deliver to deadlines. Maybe you feel that your lack of technical knowledge puts you at a disadvantage to your peers, or maybe you’re frustrated that you don’t have enough time to fully understand your industry or subject matter? If this sounds all too familiar, this presentation offers a number of simple, easy to apply suggestions that can help you to overcome these challenges and enhance your BA career! Learn how to:
- Prioritise and manage your time well, don’t procrastinate!
- Work with people more effectively.
- Improve your technical knowledge.
- Look after you first.
- Establish yourself as a solid BA professional.
AXA XL
Transform Your Requirements Practice
Mythili Krishnaraj, Business Analyst Team Lead, AXA
We all understand there are different flavours of BA Centres of Excellence and it is emerging practice that most organisations have adapted to introduce standardisation, one centre of truth, collaboration, best practices and support for chosen capability areas.
Recently working on implementing Requirements maturity model to benchmark an organisation’s effectiveness in requirements definition and management, Mythili will share how XL Catlin started their journey ,why they adopted Continuous improvement methodology to achieve the results and how they kept the momentum going even after realising the benefits by finding ways to improve further. So in this session we’ll explore
- What was missing in the Requirement practice?
- Benefits of CI approach
- Phases in CI model
- What CI methodology and tools were used?
- How the tools helped to derive the solution?
- Could they close all the gaps?
- Realisation of the benefits
Keynote & Featured Speakers
Nick de Voil
IIBA UK - Joint President
Nick de Voil is joint president of IIBA UK, together with Tina Schuster.
Nick is a consultant with over 30 years experience. He specialises in helping organisations to design themselves “from the outside in”. He has a well-rounded view of business analysis based partly on his years as a BA in investment banking, his involvement in mentoring and training BAs and his role as a director of IIBA UK for the last six years. Nick’s unique perspective is a synthesis of traditional BA and consultancy thinking along with ideas from customer experience, user experience and service design. He has a MSc from UCL’s world-leading Faculty of Brain Sciences. Nick’s book “User Experience Foundations” is scheduled for publication by BCS in late 2018.
Sir Clive Woodward
England's 2003 Rugby World Cup Winning Head Coach & Former Director of Sport Team GB
- England’s 2003 Rugby World Cup Winning Head Coach
- Director of Sport Team GB: London 2012, Vancouver 2010, Beijing 2008
- Founding Partner and Chairman of Hive Learning
- Director of Sport, Apex2100 International Ski Academy
Sir Clive Woodward is the World Cup winning Head Coach who led England’s rugby players to World Cup glory in Australia in 2003. A former England International and British & Irish Lion himself, during Clive’s tenure as Head Coach England moved from 6th in the world to being the number one ranked team, winning every trophy an England team can win.
In 2006 Clive joined the British Olympic Association. As Team GB’s Director of Sports he worked in close partnership with key stakeholders in British Sport to support the national coaches and athletes at the Beijing & Vancouver Olympics as well as deliver Team GB’s most successful Olympic Games in the modern era at London 2012.
Clive is currently the Founder and Chairman of Hive Learning – an app which has digitized Clive’s coaching methods and is designed to improve the quality of learning in business and sport and is the Director of Sport for the APEX2100 International Ski Academy which aims to become the World’s Leading High-Performance Academy for young, aspiring athletes wanting to achieve their goals in Alpine Skiing.
Craig Rollason
UK Head of Project Delivery Services
National Grid
Craig Rollason has 30 years experience in the IT industry working across manufacturing, government and utility sectors. He currently manages the business analysis and solution architecture practice at National Grid. He is a contributor to the BCS publication on business analysis as has been a regular presenter at the IIBM conference covering topics such as BA performance management, BA Practice Hubs, and developing BCS practices. Craig’s team have also hosted several IIBA chapter events to help BA’s with their professional development. In 2017 craig worked in partnership with Aviva to form a mutual mentoring scheme for BAs. He also took part in the IIBA mentoring scheme. Craig’s interests in recent years have been focused on people development, facilitation and coaching skills. Follow craig on Twitter @cr2402.
Suzanne Williams
Hostage Negotiator
As a Scotland Yard detective Sue was the most senior ranking officer in charge of both the Kidnap and the Hostage Crisis Negotiation Units. She held this post for seven years. At the highest level Sue has been an active contributor to the UK Government’s crisis response process in cases of the kidnap/abduction of UK citizens overseas. She has advised Ministers as part of the Cabinet Office Briefings (COBRA) on negotiation strategies and the suitable kidnap response.
Many of these cases evolved in the media spotlight whilst others were resolved covertly, all demanded careful innovative negotiation strategies, the use of intermediaries and good communication to all stakeholders including the perpetrators.
Prior to that posting she also formed part of the Royalty Protection senior management team working from Buckingham Palace. Her role included security preparation for annual major royal events, crisis management for spontaneous incidents and detailed plan writing for the UK government response to serious crimes against members of the British Royal family & Household
Sue qualified both in the UK and in the USA with the FBI as an accredited Hostage Negotiator 26 years ago, since that time she has contributed to the successful resolution of hundreds of kidnaps, hostage situations on land and the high seas. More recently she has undertaken cyber negotiations as a tactic for combating extortion.
Sue is an accredited Senior Investigator for kidnaps and was awarded the Queen’s Police Medal; in the Queen’s Birthday Honors list, this was in recognition of her commitment to the fields of kidnap, negotiation and saving of life.
Due to her extensive expertise in these areas she is currently called upon to assist and advise many foreign governments, high profile families, organizations, and companies experiencing similar crimes in action and critical incidents involving hostage taking or extortion. Sue is an established subject matter expert within the global security community and her advice is being highly sought after.
She is a visiting lecturer at the University of Harvard USA, where she works with the international humanitarian sector. Sue is also a visiting lecturer at Said Business School Oxford University.
David Strachan
Lead Business Analyst
Standard Life
David has over 25 years’ experience from across the globe working with a range of companies, industries and methodologies. For the last 14 years he has been working on a range of agile methods and scaling those in everything from Startups to Enterprise sized organisations. He has a passion for learning and is always looking for new tools and techniques to make a difference. David helps run his Community of Practice and is a member of his local IIBA UK Scotland branch committee.
Jill Scott-Dodd
Business Analyst
Scottish Parliament
Jill Scott-Dodd is currently working as a Business Analyst at The Scottish Parliament. She joined the organisation and the profession just over two years ago, having completed her studies at the University of Edinburgh. Jill has worked across a variety of business change projects including the implementation of an XML authoring tool to support Parliamentary business. With a passion for user-centred design, Jill is currently leading the user research activity that is underpinning the development of the Parliament’s new beta website.
Simon Hancock
Senior Business Analyst
Nationwide
Having experienced the successes of Agile methodology in driving meaningful change in a short space of time, Simon Hancock, alongside his co-presenter Guy Hudson, has first hand experience of the perceived differences between what Agile and Waterfall can achieve. This has been aided by operating in the largest BA practice in Europe, allowing him to draw direct comparisons between Waterfall and Agile BAs, as well as their differing roles and temperament. Simon was an IIBA finalist for BA of the Year 2016, Nationwide BA of the Year runner up in 2016, and the IRM UK BA of the Year award and has taken a leading role in implementing Agile methodology across the BA practice at Nationwide.
Nick Powell
Business Analyst
Lloyds Banking Group
Nick Powell has over 20 years’ experience working within the IT Industry covering various roles including developer, analyst and tester. For the past 6 years he has been working as an IT Business Analyst with Lloyds Banking Group. Currently, he is working on the MBNA Credit Card Integration. Previous projects have involved General Insurance and Data Warehousing.
James Conway
Business Analyst
BBC
James in an experienced Business Analyst and Group Facilitator working in the field of ambiguity and change. He believes in facilitative leadership and the power of groups and individuals working together for a common goal.
Cecilia Dexter-Tissington
Business Analyst
Allianz Insurance
I began my career in Allianz in 2009 as an Innovation Analyst where I was heavily involved in strategic projects and process improvements, working collaboratively with colleagues across the business. I gained a good mix of skills and experience from this role which would then complement my career as a Business Analyst in IT some years later. I’m based in our Application Availability Team where I’m primarily involved in our business facing activities that investigate and define requirements for providing information on our IT services, undertaking root cause analysis and implementing process improvements. I provide line management and guidance to a BSA Apprentice which has been a great experience, and I am keen to share my learning about the programme so far.
David Beckham
Senior Business Analyst
Aviva
David Beckham has spent his career working in Financial Services, initially at Norwich Union then subsequently with Aviva. He was a founder member of the Business Analysis Practice when it was formed within Aviva IT and has had two terms as the Practice Lead. He has worked on numerous large change programmes and has been heavily involved in building the capability of Business Analysis within the organisation over the last decade. He has presented at the European BA Conference on a regular basis and has had several articles published on Business Analysis topics. Despite being diagnosed with Parkinson’s Disease in 2010 at the age of 43 David continues to relish his role as a Business Analyst and is a passionate advocate of the profession and the benefits it gives to organisations everywhere. Since his diagnosis David has been developing a series of seminars focussing on his recent experiences and regularly speaks on the positive power of change both on a professional and personal basis.
Business Change & Transformation Session: Creating Powerful Teams
Suzanne Robertson
Principal & Founder
Atlantic Systems Guild
Suzanne Robertson is a principal and founder of the Atlantic Systems Guild. she is co-author of Mastering the Requirements Process a guide on discovering, communicating and manging requirements. She is co-creator of the Volere requirements techniques.
Suzanne has more than 30 years experience in socio-technical systems. Her courses on requirements, systems analysis, design and problem solving are well known for their innovative and insightful workshops. She has varied experience as a manager, programmer, analyst, and designer. She has worked on projects in Europe, Australia, the Far East and the United States.
Suzanne consults on business analysis and requirements techniques. She teaches seminars and writes books and videos. She is author of many papers on business analysis and systems engineering: www.systemsguild.com www.volere.co.uk. Current work includes helping organisations to integrate business analysis and agile development.
Other interests include a passion for the opera, cooking, skiing and finding out about curious things.
Victoria Banner
Business Analysis Practice Lead
Royal London Group
Victoria is an experienced Business Analysis leader with over 18 years’ experience. This understanding has been gained from a variety of industry domains including Construction, Pharmaceuticals, Local Government, Defence and Financial Services. Victoria is passionate about the progression and development of the Business Analysis profession and holds the BCS Diploma in Business Analysis and the IIBA Certified Business Analysis Professional (CBAP) qualifications. Victoria is an Oral examiner for the BCS BA Diploma and currently leads a team of Business Analysts for The Royal London Group. Victoria works and lives in Cheshire with her husband and three young children.
Christina Lovelock
BA Manager
University of Leeds
Christina is an experienced BA practice manager and has worked in various public sector organisations at a local and national level. She is currently the BA Manager at the University of Leeds. She is a BCS Oral Examiner and a Director of the national BA Manager Forum. Christina is committed to the development of the BA profession, in particular entry routes into the profession. She has championed entry level BA roles and contributed to the development of the National BA Apprenticeship standard. Ask her about it!
Michael Greenhalgh
Global Head of Business Analysis
British Council
Michael Greenhalgh leads the BA Practice at the British Council. He has gained experience during 20 years working in IT and expanded knowledge through collaboration and study. Michael has an MBA, Lean Six Sigma black belt and recently formalised his workplace knowledge of business analysis with the IIBA CBAP qualification.
Darren Moorghen
Lead Business Analyst
AO.com
Darren Moorghen is a Lead Business Analyst working with a team of Business Analysts focusing on retail projects and initiatives for AO. He has spent the past 4 years at AO covering projects ranging from eCommerce, back-end systems and logistics. He was previously at the BBC as a Business Analyst and was part of the team who developed and launched BBC iWonder.
Matt Thompson
Business Analysis Manager
John Lewis
A business analyst, product engineer and closet software developer, Matt is responsible for business analysis value in all digital channels at John Lewis; developing BA leaders, the community of practice, and (given half a chance) the occasional digital product! Mixing a newfound love of software development and an old school love for personal development, Matt describes himself as a community builder, a breaker of role boundaries, and a lifelong learner.
Adrian Reed
Principal Consultant
Blackmetric Business Solutions
Adrian Reed is an experienced and enthusiastic business analyst who is a keen advocate of the analysis profession. Adrian is a Past President of the International Institute of Business Analysis (IIBA®) UK Chapter, where he served as a volunteer for more than six years. In his day job, he is a Principal Consultant at Blackmetric Business Solutions, where he has the opportunity to work with a range of clients in a range of different industries, often helping to shape projects and solve tricky problems. His ‘day job’ involves a mixture of hands-on analysis, delivery of training, writing and speaking. Adrian speaks regularly at conferences, and is known as a prolific blogger. You can read Adrian’s blog at www.adrianreed.co.uk. He is an advocate of lifelong learning, and holds the BCS International Diploma in Business Analysis, IIBA® CBAP® and BA Manager Forum Expert BA Award. Adrian is author of “Be a Great Problem Solver…” (2017), author of “Business Analyst” (due for release 2018) and contributor to “Business Analysis & Leadership” (2013) “Process Precepts” (2017). You can connect with Adrian on social media: Twitter: www.twitter.com/ukadrianreed LinkedIN: www.linkedin.com/in/adrianreed
Business Change & Transformation Session:
Leading from the Middle: Influencing & Delivery in Tricky Projects
Public Courses:
Pre-Project Problem Analysis: Practical Techniques for Early Business Analysis Engagement
Eleanor Drury
Principal Consultant
Capita Transformation
Eleanor Drury is a Senior Consultant at Capita Transformation within the Business Analysis and Process Re-Engineering Profession. She has 5 years’ BA experience mainly in the Central Government Sector where she has gained significant experience in business process analysis and redesign, requirements elicitation and business analysis strategy development. Ellie is a passionate advocate of diversity and inclusion in the workplace and is using her business analysis skills to work with colleagues to promote the benefits that true diversity and inclusion can bring. She is also the Training Workstream Lead within her Profession, working to actively encourage business analysis accreditation to her BA colleagues.
Laura Firth
Business Systems Analysis Manager
Allianz Insurance
My career as in business analysis began in 12 years ago in Business Change as a trainee BA. Realising I had a passion for systems development projects, I moved into IT to work as a Business Systems Analyst for the Claims division where I worked on multiple systems development projects. After becoming the Lead Business Systems Analyst on a program of work for Claims and gaining experience of running a team, I became the Practice Head of the Business Systems Analysis Practice within Allianz at the end of 2016. My interest and focus rests firmly with the application of technologies across our company, and in how we can prepare our business analysis community with the skills to be able to support the pace of technological change we are witnessing.
Lynda Girvan
Head of Business Analysis and Principal Consultant
CMC Partnership
Lynda has over 25 years of experience as a consultant, manager and trainer in business analysis, agile development, agile coaching and transformational change programmes across both the public and private sectors.
As Head of Business Analysis and a principal consultant at CMC Partnership Lynda leads the development of business analysis and agile within the consultancy practice and with clients. Lynda developed and led the agile training portfolio for AssistKD Ltd and was a key contributor to the BCS Advanced Diploma in Business Analysis. With extensive experience of adding value to organisations through her business analysis work Lynda is keen that business analysis and agile is understood within the context of delivering business improvement and cultural change.
She is the co-author of the BCS published books Agile and Business Analysis (2017) and Developing Information Systems (2014) and has spoken at numerous European and international conferences on these subjects.
Jared Gorai
Director
Regions & Chapters, IIBA
Jared Gorai loves being a Business Analyst and has done so in title for over 15 years with over 25 years of business and leadership experience in both the retail and energy sectors. He is a strong advocate for IIBA, having served in various capacities with the Calgary IIBA Chapter as well as chairing the Volunteer Chapter Network. He brings his passion for business analysis and experience as a Chapter Leader to the role of Director, Regions and Chapters for IIBA. He holds his Bachelor of Arts degree in French from the University of Calgary and the Certified Business Analysis Professional™ (CBAP®) designation. He will take any chance possible to evangelize business analysis and will talk your ear off about the role and the profession should you allow him to do so.
Charlie Payne
Principal Business Analyst
National Grid
Charlie is a Principal Business Analyst at National Grid, currently working across a portfolio of IT project for the System Operator (who keep the UK lights on 24/7). He spent 6 years as a police officer with Thames Valley Police, but had a career change in 2012 when venturing into Business analysis via a process improvement role. Little did he know at the time that the front line policing work he was passionate about would provide such valuable insight for effective BA stakeholder engagement.
John Zachman
CEO
Zachman International
John A. Zachman is the originator of the “Framework for Enterprise Architecture” (The Zachman Framework™) which has received broad acceptance around the world as an integrative framework, an ontology for descriptive representations of Enterprises. Mr. Zachman is not only known for this work on Enterprise Architecture, but is also known for his early contributions to IBM’s Information Strategy methodology (Business Systems Planning) as well as to their Executive team planning techniques (Intensive Planning). Mr. Zachman retired from IBM in 1990, having served them for 26 years. He is Chief Executive Officer of his own education and consulting business, Zachman International® and Owner and Executive Director of the Federated Enterprise Architecture Certification Institute in Washington, D.C.
Testimonials
"I am so glad to have been part of this conference. Amazing atmosphere, great talks and the execution was perfect. I have met great minds and will keep in contact with the new connections to grow our BA community.
"
Kay Hardy
Consultant, Capita Transformation
"As usual, it is a real pleasure to meet up with my community to exchange best practice. It kept up the very high standards of the previous events.
"
Walter Barrera
HoD, EPO
"Who knew there were so many BA’s! It’s great to have an event which caters exactly to our needs/methodologies.
"
Genna Fowler
Business Analyst, News UK
"Really enjoyed the event and felt I learnt a lot.
"
Anne Turvey
Lead BA, Enterprise Rent-a-car
"Great venue and organization. A great chance to meet new people, learn new things and confirm things you already know.
"
Victoria Banner
BA Practice Lead, Royal London Group
"Better than ever!
"
Sandra Leek
Senior Lead BA, Lloyds Banking
"Excellent event as always.
"
Ian Richards
Head of BA, Capita Transformation
"Interesting people, world-wide points of view, great organisation, great motivation to move forward!!!
"
Tamara Belan
Business Analyst, Wargaming Group Limited
"This was my first BA conference and I’m happy I made the decision to attend. I met a lot of interesting people who inspired me to try new things and make my projects better.
"
Eliska Dolezalova
Business Analyst, Barclays
"Overall, a great variety of sessions, speakers and content. Very well organised.
"
Alison Potter
Digital BA, Department for Work and Pensions
"My first time at the conference. I have met lots of people and it’s opened up many more opportunities for me.
"
Sarah Ottery
Acting Lead BA, SSE
"Excellent, informative, will definitely be back!
"
Chris Pyatt
BA Operational Lead, University of Leeds
"Very useful for a new BA, it has equipped me with further tools for the role
"
Jag Singh
Business Analyst, Care Quality Commission
"Brilliant conference, will definitely be coming back next year!
"
James Campbell
Business Analyst, Aviva
"Overall, I have really enjoyed the event, always great to be able to network with BA’s from other industries. Always enjoy the events, well put together and thought-provoking presentations.
"
Cecilia Dexter-Tissington
Business Analyst, Allianz Insurance
"First time attending and I thoroughly enjoyed it
"
Lesley Price
Director, Royal Bank of Canada
"Great to see how many people are showing the same passion and energy towards their BA job!
"
Ann Mistiaen
Business Analyst, Novado
"Very inspirational, I will definitely implement some of the ideas at work.
"
Joawim Vallejo
FE Lead, Shell
"A great learning experience with great insights, best yet.
"
Chris Jarvis
Business Services Manager, Thurrock Council
"Good to feel part of a community that cross organisations and countries."
Susie Hughes
Senior Business Analyst, Home Office
"Wow! This has been so inspiring. I hope to be back next year."
Mike Williams
Business Analysis Manager, Nottingham Trent University
"Excellent. How else could we get this level of information? Excellent use of time"
Mark Lewing
Senior Business Analyst, Aviva
"One of the key highlights of my BA career to date!"
Stuart Peek
Business Analyst, , Specsavers
"I enjoyed my first visit to the conference and am inspired by the people I have met & listened to. It is encouraging to hear the passion people have for one subject area and that they are committed to raising the BA's profile.
"
Sally Tolcher
Requirements Analyst (Team Leader) , Capgemini
"Every year this conference grows and gets better and this year is no exception.
"
Linda Girvan
Business Analyst, UK Government
"Exceptional event - I am absolutely re-energised as a BA and Ba manager and thoroughly inspired with new ideas for progress."
Danielle Morrison
Business Analyst, Legal & General
"Excellent opportunity to learn best practice and experiences from other BAs.
"
Deanne Adam
Senior Lead BA, Lloyds Banking Group
"Great to meet like-minded people who understand the BA discipline and can share thoughts, ideas and confirm thinking.
"
James Devereaux
Senior BA, Financial Conduct Authority
"Great event - Really thought-provoking and learnt some new skills.
"
Jade Phillips
Lead Business Analyst, The Home Office
"Very informative and increases the professional standing of BA within organisations.
"
Audrey Bampoe
AVP, Credit Suisse
"This event never stops giving and I never fail to learn something new.
"
Sarah Sparey
Head of BA, Speed Solutions
"It exceeded my expectations. I have met many people from a wide variety of industries.
"
Lisa Ellis
Lead Analyst, UBS
"Excellent event, driving the profession forwards and providing valuable opportunity for the international community to come together.
"
Sally Wilford
Business Analyst, Health and Social Care Information Centre
"Unique and excellent opportunity to step back and reflect on the maturing role of the analyst.
"
Stephen Burton
Business Analyst, RWE Supply & Trading GmbH
"Loved it, re-energised, re-charged.
"
Andrew Gilbert
Principal Business Analyst, Virgin Media
"Inspiring and energising. Love it!
"
Jonathan Bryant
Business Analyst, NFU Mutual
"This is really a great event to share ideas and learn from the industry. I will definitely come to the next one!
"
Isha Jain
BA Best Practice & Standards Lead, National Grid
"As usual, talented people sharing ideas to benefit the community.
"
Steven Olds
Business Analyst, Bank of England
"Excellent event - Best BA Conference. Look forward to next year!
"
Jonathan Bryant
Business Analyst, NFU Mutual
"One of the most informative and relevant events I have ever been to. Not sure how you will improve on this next year.
"
Juliette Pearson
Strategy and Architecture, DE&S CIO
"Yet again, it inspired and answered many questions that a BA requires.
"
Martin Hobbs
Principal BA, Babcock International
"It is a shame we cannot attend all sessions! They have all been very thought-provoking and insightful. Every BA must experience this."
Chetan Patel
Business Analyst, Lloyds Banking Group
"The conference is the highlight of my professional year.
"
Christina Lovelock
Programme Manager, Business Requirements, HSCIC
"The BA conference is the "go to" event for BA's in the UK. I love the diversity of topics, exploring common issues and the collaborative spirit amongst the BA's that attend."
Craig Rollason
UK Business Analysis Manager, National Grid
"This is the 2nd year at the conference and I have attended and learned from a complete new set of seminars and workshops so I consider this excellent value for an experienced BA to continue to develop when training isn’t always the answer"
Natalie Allen
Business Analyst, M&G Investments
"Excellent spread of topics and very knowledgeable speakers. Fantastic"
Jill Scott-Dodd
Business Analyst, The Scottish Parliament
"Fantastic to see how this event has grown over the years. Never seen so many people and lots of new blood too – real buzz"
Sarah Fitton
Global BA Manager, Allen & Overy
"As ever, a superb investment of 3 days of my time"
Simon Lynch
Lead Business Analyst, Aviva Health
"Really enjoyed it – I leave having learned loads and full of ideas on how to apply at Lloyds. Thank you"
Marta Korus
Lead Business Analyst, Lloyds Banking Group
"Bring on next year!"
Jo Smith
Business Analysis Manager, Skipton Building Society
"Inspirational. An absolute must see event for our community"
Annie Birchall
Business Analyst, Land Registry
"Excellent conference. Will attend again next year and will recommend to my colleagues"
Fraser Scobie
Business Analyst, Elsevier
"Very useful conference. Gave new perspective and I am now well informed about the BA trends in the industry. Great place and way of networking and collaboration"
Shubham Chitkara
Business Analyst, Fidelity International
"Always a great event! Well-planned, thought-through and organised. The speakers are all really well-prepared and the presentations and material are of a high quality"
James Devereux
Business Analyst Manager, Bank of England
"I feel I’ve taken away a lot of valuable information from the conference that I can apply to both my work in my current company, but also to my career and development. Hope to keep coming back!"
Natalie Younger
Business Analyst, NCFE
"Thank you for an inspiring couple of days. Great to witness/share enthusiasm"
Vern Birkett
Business Analyst, Ordnance Survey
"I really enjoyed the 3 days. As with last year, the networking was a key benefit for me. So great to share stories"
Melanie Byrne
Head of Business Analysis, SQS
"I have absolutely loved the conference. Great people, great presentations, great venue"
Thamer Miles
Lead Analyst, Data & BI, Whitbread
"Great range of speakers and good relevance to ‘real world’ practice"
Shona Calder
Senior Business Analyst, Fidelity
"Appreciate all the effort and dedication involved in setting up an event like this. Quality really showed through."
Ryan Hewitt
Lead Business Analyst, Department of Work and Pensions
"Nine years’ experience has led to a very well-organised and informative conference. It does the BA world proud. Looking forward to coming back in future."
Derek Muir
Lead Business Analyst, Royal London
"Great. High quality variety of speakers, highly relevant topics"
Evy Hillaert
Business Analyst, Euroclear
"As a new BA, the conference was very welcoming and had lots of approachable and understandable content"
Luke Cooper
Business Analyst, Aviva
"I would normally score 9, simply so that improvements can be made - but in truth - 10 all the way!!
"
Patricia Kurjata
Director, Frontlook Solutions Ltd
"Terrific! I suddenly feel like a valuable asset rather than an anomaly! The BA is best! And I will be recommending to
my manager that the whole team participates next year."
Mary Seddon
Business Analyst, Taylor & Francis Group
"Probably the most relevant and effective conference I've ever been to.
"
Stephen Haarer
Business Analyst, Lloyds Banking Group
"I always come away from this event inspired and invigorated!
"
Cathy Snarey
Global Business Analysis Champion, Ernst & Young
"As per last year, an excellent, interesting & thought-provoking event. Certainly I find it provides me with fresh impetus in taking forward my role.
"
Mark Atkins
RBS , Senior BA
"I feel totally inspired, refreshed and can't wait to use some of the handy tips for myself! I will definitely be recommending the conference to all my BA colleagues and will definitely attend again next year.
"
Laura Kennaway
Business Analyst, Ernst & Young
".... exceptional conference - this type of advanced and wide-reaching content is what I have been missing in my training and development for some time. I can't believe it has taken me so long to find you!
"
Danielle Morrison
Business Analyst, Legal & General
"Definitely valuable to any BA at any point in their career from junior BAs to senior with 20+ years experience.
"
Ally Ward
Associate Director, Ernst & Young
"Genuinely one of the best events I have ever attended.
"
Adrian Beckham
BA Manager, ASDA
Sponsors
AssistKD
AssistKD is a professional development and consultancy company that has been at the forefront of thought leadership in business analysis for over two decades. We are a founding sponsor of the BA Conference Europe and sponsor the BA of the Year Award. We have worked with the Business Analyst Manager Forum (BAMF) since 2009 and publish Analyst Anonymous, the BA newsletter. AssistKD authors we have written a number of BCS books, including Business Analysis, Business Analysis Techniques, Developing Information Systems and The Human Touch. As a training company we offer public and tailored on-site classroom courses plus a range of online learning products. We were the first company to offer training and examinations leading to the ISEB (now BCS) Diploma in Business Analysis and, in 2015 following 18 months of collaboration with the BAMF, we developed the Advanced International Diploma in Business Analysis, a certification scheme that recognises the skills and experience of senior Business Analysts. The launch of the Advanced Diploma means that there is a now a complete professional development path for business analysts – from New Entrants through to Expert level. For more information contact chris.martin@assistkd.com.
Orbus Software
Orbus Software is an independent software provider for organisations looking to optimise their Business Transformation initiatives. Headquartered in London, Orbus operates globally across all vertical sectors, and is a leader in the Forrester Wave for Enterprise Architecture Management Suites.
Orbus Software is committed to the development of products that are intuitive, highly flexible, and fast to deploy. Orbus provides the iServer Business and IT Transformation Suite, a fully customisable, Microsoft Visio-based platform for Enterprise Architecture, Business Architecture, and Business Process Analysis and Improvement. With Orbus, organisations can easily understand how they operate, and successfully plan and execute strategic change.
North Highland
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, transformation, performance improvement, and technology and digital. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, Ga., with more than 3,000 consultants worldwide and 60+ offices around the globe, and has been named as a “Best Firm to Work For” every year since 2007 by Consulting Magazine. The firm is a member of Cordence Worldwide (www.cordenceworldwide.com), a global management consulting alliance. For more information, visit northhighland.com and connect with us on LinkedIn, Twitter, and Facebook.
Analyst-Zone
Analyst-Zone is a new-age, digital platform for technology and business professionals. We offer learning and career development services in the areas of business analysis, product development and change management. AnalystZone is a first-of-its-kind platform catering to both organisations and individual professionals alike, bringing the analyst community together and helping to restore pride in the profession. We achieve this through our single-minded focus on enriching the careers of professionals, by leveraging our industry experience, coupled with modern technologies, platforms and channels. Whether you are an experienced professional or in early stage of your career, benefit from our unique and high-quality content, and vast network of professionals from across industries. Come join the squad, get in Analyst-Zone and achieve peak performance!
ScopeMaster
ScopeMaster Ltd has deep software project leadership experience and recently launched an innovative cloud-hosted tool that paves the way for enterprises to reduce risk and improve the quality, speed and estimation of software projects. The tool, ScopeMaster, uses A.I. to analyse written requirements, or user stories, automatically. ScopeMaster helps you to write better user stories and exposes possible quality issues as well as estimating functional size. ScopeMaster is used mostly by Business Analysts, Quality Assurance Professionals and Product Owners. ScopeMaster has been shortlisted for the UK British Computer Society Awards 2018.
Visit us at our stand or take a look at www.scopemaster.com
Whitbread
We’re the UK’s biggest hospitality company, proud to own Costa Coffee, Premier Inn and some of the UK’s most well-known restaurants. We employ around 50,000 people, serving around 27 million UK customers every month across our 3,000+ hotels, coffee shops and restaurants.
Trend-bucking growth. An increasingly global profile. The huge popularity of our brands. Make no mistake, our business is thriving, and with further expansion planned, the future promises to be even more exciting. This is your chance to be part of our story.
Partners
IIBA UK – The International Institute of Business Analysis, UK Chapter
IIBA UK is the UK arm of IIBA®, the International Institute of Business Analysis. We’re here to help the UK business analysis community grow, and to provide opportunities for individual business analysts to start conversations with each other, improve their professional practice and develop their careers. The most important way we do this is by running knowledge sharing and networking events.
You can get into most of our events without being a member, but being a member is extremely cost-effective. Don’t forget to take out international membership of our parent organisation as well as IIBA UK itself.
Our website and social media presence is designed to provide a hub for collaboration and communication among the UK BA community. We are rolling out new features on a continuous basis, so check back here often, and get in touch if there’s something you’d like to see here.
We’re a non-profit organisation run entirely by volunteers. We all work as business analysts in our “day jobs”. Please get in touch if you’d like to help with organising events, or if you have any other ideas that would help towards our aims.
We help organisations who are building BA Communities of Practice or Centres of Excellence by putting them in touch with each other and encouraging them to share their experiences.
BCS, The Chartered Institute for IT
About BCS, The Chartered Institute for IT
We’re the professional body for computing and IT, supporting the industry since 1957. Our royal charter defines our purpose to promote and advance the education and practice of computing for the benefit of the public.
Supporting business analysts worldwide
Your role in the digital industry places you at the heart of our charter. We support your BA journey with our international certification programme, developed by the BA community to promote best practice and exceptional performance. Over 100,000 business analysis professionals are certified with BCS.
Building a bright digital future
We’re all responsible for ensuring technology-led change is safe and positive for everyone – that’s why we set the highest standards of professionalism and practice across the industry by sharing knowledge, assessing skills and developing capability tuned to evolving customer needs.
We’re the market leader for the new digital apprenticeship standards and the only end point assessment organisation dedicated to IT and digital – providing apprentices and organisations with robust standards and assessment, career development tools and latest apprenticeship advice.
Credibility and commitment
Our 70,000-strong BCS membership community spans 150 countries, with every member dedicated to raising the levels of competence, conduct and ethical practice in IT.
Members benchmark their skills and knowledge by achieving professional registration, including Register of IT Technicians (RITTech) and the industry’s gold standard, Chartered IT Professional (CITP).
Fees
- 3 Days
- £1595
- £1,595 + VAT (£319) = £1,914
- 2 Days
- £1245
- £1,245 + VAT (£249) = £1,494
- 1 Day
- £795
- £795 + VAT (£159) = £954
Delegates | |
---|---|
2-3 | 10% discount |
4-5 | 20% discount |
6+ | 25% discount |
Venue
- Central Hall Westminster
- Storey's Gate
- London SW1H 9NH
- United Kingdom
- Tel: + 44 (0)20 7222 8010
- https://www.c-h-w.com/
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Agenda
Monday, 24 September 2018: Pre-Conference Workshops
Full Day Workshops |
09:30 – 17:30 |
BCS Foundation Certificate in Business AnalysisJames Cadle, Director, AssistKD James CadleDirector, AssistKD James has been involved in business analysis and project management for nearly forty years, as a practitioner, consultant and, latterly, trainer. He is the co-author of five books, including the best-selling Business Analysis and Business Analysis Techniques, both published by BCS, The Chartered Institute for IT. He is a Chartered Fellow of BCS and an oral examiner for the BCS International Diploma in Business Analysis. |
BCS Foundation Certificate in Business ChangeIan Glenister, International Delivery and Consultant, PCMI Limited Ian GlenisterInternational Delivery and Consultant PCMI Limited Ian has worked across the globe as an international consultant, providing training and capacity development to public and private sector organisations in over 25 different countries. His work has included the design and delivery of a range of programmes across a large number of sectors that include IT, banking, energy, telecommunications and infrastructure. Continually striving to help organisations to focus on change that aligns to business requirements, Ian is an advocate for the necessity of effective Business Analysis in every change programme. |
Morning Workshops |
09:30 – 13:00 |
Pre-Project Problem Analysis: Techniques for Early BA Engagement |
GamestormingAmy Morrell, Lead Business Analyst, The Home Office Amy MorrellLead Business Analyst The Home Office Amy Morrell has been a business analyst for over 7 years working in the public sector. Amy has worked on large complex IT transformation projects; designing and delivering change across large and geographically complex stakeholder. Follow Amy @AmyMorrellBA Business Change & Transformation Session: Designing and Implementing Changes the Right Way Rohela Raouf, Business Analyst, Business Analysis Hub Rohela RaoufBusiness Analyst Business Analysis Hub Rohela Raouf has over 5 years’ business analysis experience both in public and private sector. Over, her career business analysts she has worked in large complex IT projects ranging from digitalising a paper based process to creating new financial products. Follow Rohela @rohelaraouf Business Change & Transformation Session: Designing and Implementing Changes the Right Way |
Options EngineeringTony Heap, Business Analyst Designer, its-all-design.com and Equal Experts Tony HeapBusiness Analyst Designer its-all-design.com and Equal Experts Tony Heap is a freelance agile business analyst / agile coach / trainer based in the UK. He has worked for a variety of clients including HMRC, ASDA, Morrisons, NHS, RWE nPower, Arcadia, BT, Barclaycard and Egg. In his spare time, he likes to share his experiences and ideas on his blog www.its-all-design.com, and he is also an associate BA with Equal Experts, an award-winning agile consultancy specialising in simple software solutions for big business challenges. He is particularly interested in agile approaches and how they apply to business analysis. He is a requirements denier. Follow Tony on Twitter @tonyheapuk. |
Are You Thinking What You Think You Are ThinkingLiz Calder, Director, Blue Racoon Liz CalderDirector Blue Racoon Dr Liz Calder’s experience ranges from leading cross-functional and global teams in large organisations to being part of a small digital agency team, with clients from the science, life-science and education sectors. Whatever the environment she knows that what makes a change a success is the combination of good practice and getting the best from the people you are working with. She is determined that all stakeholders will get the most out of a change programme and uses insights from the fields of psychology & behavioural economics to push for the best outcomes for all involved. Liz is Director of Blue Raccoon Ltd, a Business Analysis consultancy, and blogs at her site blueraccoon.co.uk/articles. Follow Liz @LizCalder Business Change & Transformation Session: How Our Brains Stifle Innovation – The Effect of Cognitive Biases on Idea Generation |
Initiation in Holistic Business AnalysisStefan Bossuwé, Holistic Business Analyst, Stef BOSS Coaching & Consulting Stefan BossuwéHolistic Business Analyst Stef BOSS Coaching & Consulting Being passionate about business analysis, Stefan Bossuwé founded together with a small group of business analysis enthusiasts the IIBA® Brussels Chapter (covering Belgium and Luxembourg) in 2009, where he got appointed as Chairman. He has followed several business analysis trainings, including the indispensable ‘Mastering the Requirements Process’ workshops (Volere), given by Suzanne and James Robertson. In 2012 Stefan became the very first Certified Business Analysis Professional™ (CBAP®) in Belgium and Luxembourg. He has got more than 25 years of experience in various roles and in a wide range of different business domains. Stefan also assists organisations in increasing their maturity on business analysis: coaching business analysts, introducing and deploying methodologies & best practices, etc. Stefan firmly believes in the importance of business analysis, spends much of his time in promoting the business analysis profession, and shares his knowledge and experience as a speaker at various conferences and seminars throughout Europe. |
11:00 - 11:30 |
Morning Break |
13:00 - 14:00 |
Lunch |
Afternoon Workshops |
14:00 – 17:30 |
The Innovation GameMichael Van Damme, Managing Partner, The Forge Michael Van DammeManaging Partner The Forge Michaël Van Damme is an experimental psychologist. In context of his PhD at Ghent University he studied and experimented on innovation and creativity in teams. Michaël has a unique expertise on the science of innovation in teams and organizations, group dynamics, charisma, humor and behavioural change. He’s passionate about translating this evidence based knowledge to tools, techniques and interventions that change behaviour at work. Therefore he started a Ghent University Spin-off in 2015: The Forge. Follow him at @WeAreTheForge |
Initiating and Leading Collaborative ProjectsAlison Coward, Founder, Bracket Alison CowardFounder Bracket Alison Coward is the founder of Bracket and author of “A Pocket Guide to Effective Workshops”. She is a strategist, trainer and workshop facilitator. With over 15 years’ experience of working in, leading and facilitating creative teams, Alison is passionate about finding the perfect balance between creativity and productivity. At Bracket she helps teams to use the best of their talents to develop great ideas and collaborate to make them happen. |
Business Agility Manifesto |
Make It Real - Alternative Future Worlds |
Digital Customer JourneysAndrej Guštin, CEO, CREA Plus Andrej GuštinCEO CREA Plus Andrej Guštin has more than 15 years’ experience in large-scale project management, business process management, consulting, training, functional design, touch points design, development and deployment, Information Technology and portal implementation. He has successfully led many business process, functional and technical projects in a variety of industries and companies. Andrej Guštin has been a Vice President of IIBA CHAPTER SLOVENIA since 2009. He holds a Master of Science Degree and a Certificate in Business Analysis. In his spare time, Andrej enjoys cycling, cross-country skiing and diving. Igor Smirnov, CEO, NETICA Igor SmirnovCEO NETICA Igor Smirnov has more than 20 years’ experience in implementing Business Intelligence (BI) projects, consulting, coaching and training activities in the fields of business analysis, data science and data analysis in telecommunications, retail, production and pharmaceuticals for global companies like Novartis, Toyota, A1, Pernod Ricard among many others. He is also an expert in customer focused solutions, particularly in big data analysis for the support of loyalty programs and customer insights with use of predictive analysis and machine learning. Igor’s passion is understanding the power of data and releasing its potential in digital-driven companies and industry 4.0 initiatives. Igor has been a member of the IIBA Chapter Slovenia Board since 2009. |
15:30 - 16:00 |
Afternoon Break |
Tuesday, 25 September 2018: Conference Day 1 & Exhibits
08:00 - 09:00 |
Registration |
09:00 - 09:10 |
Conference Welcome |
09:10 - 09:55 |
Keynote: The DNA of the Champion |
09:55 - 10:10 |
Business Analyst of the Year Award 2018 |
10:10 - 10:40 |
Networking Break & Exhibits |
BA Careers |
Techniques |
People |
Innovation |
Leadership and Governance |
The BA Conference Through the Years |
10:40 - 11:30 |
The Digital BAMark Smalley, Global Ambassador, ASL BiSL Foundation Mark SmalleyGlobal Ambassador ASL BiSL Foundation Mark Smalley, aka The IT Paradigmologist, thinks, writes and speaks about IT ‘paradigms’ such as DevOps. He is IT Management Consultant at Smalley.IT and Delivery Partner for GamingWorks’ The Phoenix Project DevOps business simulation. He is Global Ambassador at DevOps Agile Skills Association (DASA) and ASL BiSL Foundation. Contributor to bodies of knowledge such as ASL, BiSL, BRM, COBIT, DevOps, IT4IT, ITIL, and VeriSM. Mark has lectured at various universities and has spoken at hundreds of events in more than twenty countries. |
Keeping the FocusGeertje Appel, Business Analyst & Trainer, Le Blanc Advisors Geertje AppelBusiness Analyst & Trainer Le Blanc Advisors Geertje is a senior BA and works as a trainer for the BCS BA diploma. As business analysis often focuses on complex situations, Geertje strongly believes that cooperation and knowledge sharing is the only way to be successful. That is why she likes working as a trainer and coach just as much as joining an organisation for a business analysis assignment. Over the years she has become very enthusiastic about the Agile approach and enjoy working with Agile teams or coaching teams to make the transition towards a more agile way of working. Especially in cohesion with the subject of business analysis, which she thinks still is a skill that is needed in Agile environments. |
Don't Get Cross, Be Curious!Corrine Thomas, Director, Choices Consulting & Coaching Corrine ThomasDirector Choices Consulting & Coaching Corrine has over 25 years’ experience of working in analyst roles across a range of industry sectors including Local Government, Healthcare, Telecommunications and Financial services. During that time, she has worked on projects such as the introduction of the poll tax and large billing projects in the telecoms industry. In recent years she has focused on creating BA practices within large change teams and now works as an independent consultant, trainer and coach/mentor focused on capability development for BA teams and personal coaching for professionals looking to realise their full career potential and maintain their personal well-being. When not working Corrine loves to be outdoors and has recently been lucky enough to visit the Himalayas where she has trekked in both the Annapurna region of Nepal and in Bhutan. |
The Business Analyst as an Innovation EnablerGiulia Calveri, Digital Business Analyst, Aviva Digital Giulia CalveriDigital Business Analyst Aviva Digital Giulia has been working as a Digital Business Analyst in Aviva for the past two years. She has started her Aviva journey in the innovation team and she is now looking at improving the digital claim experience. She has gained experience in dealing with financial services clients thanks to her previous roles as a business consultant for Accenture and IBM. Her passion about innovation started when during her master in International Management she had the opportunity to research and write her dissertation about the “Innovation Landscape within the Financial Services”. |
Implementing Agile in a Waterfall CompanyGuy Hudson, Business Analyst, Nationwide Guy HudsonBusiness Analyst Nationwide Having experienced the successes of Agile methodology in driving meaningful change in a short space of time, Guy Hudson, alongside his co-presenter Simon Hancock, has first hand experience of the perceived differences between what Agile and Waterfall can achieve. This has been aided by operating in the largest BA practice in Europe, allowing him to draw direct comparisons between Waterfall and Agile BAs, as well as their differing roles and temperament. Before Nationwide, Guy built up a wealth of management experience whilst performing as Fleet Manager for Enterprise Rent-a-Car where he led his team to rank first for performance in the UK. Simon Hancock, Senior Business Analyst, Nationwide |
Business Analysis – the Third Wave: RevisitedDr Debra Paul, Managing Director, AssistKD Dr Debra PaulManaging Director, AssistKD Dr Debra Paul is the Managing Director of Assist Knowledge Development, a professional development and consultancy company specialising in business analysis, business change and solution development. Debra has extensive experience in business analysis and the development of business analysis teams. Debra jointly edited and wrote the best-selling publication, Business Analysis and is also the co-author of Agile and Business Analysis, Business Analysis Techniques and The Human Touch. Debra is a regular speaker at business seminars and industry events. She was a keynote presenter at the BA Conference Europe in 2013 delivering a presentation on the future of business analysis, entitled ‘Business Analysis: The Third Wave’. Debra helped to establish the IIBA UK chapter and is a founder member of the BA Manager Forum, a networking organisation for senior BAs and BA managers. |
11:40 - 12:30 |
Designing our Analysis Family |
The 14 Habits of Highly Effective Data ModellersKeith Gordon, Principal, Gordon Blain Associates Keith GordonPrincipal Gordon Blain Associates Keith Gordon has been an independent consultant and trainer specialising in data management and business analysis since retiring from the British Army in 1998. Keith’s Army service culminated with leadership of the Army’s Data Management programme with the aim of managing data as a corporate resource across the Army. Keith is a UK delegate to Working Group 2 (Metadata) of the International Standards Organization Subcommittee for Data Management and Interchange (ISO/IEC JTC1/SC32), an examiner for the BCS in business analysis and data management, a former secretary of the Data Management Specialist Group of the BCS and a founder member of the UK Chapter of DAMA-I. The second edition of Keith’s book “Principles of Data Management: Facilitating Information Sharing” was published by the BCS in 2013. His new book, “Modelling Business Information: Entity relationship and class modelling for business analysts” was published by the BCS in September 2017. |
When BAs Go BAD! |
The Zen of Customers - How to Be an Analyst in the Land of No Requirements |
Playing the Same FormationMichael Greenhalgh, Global Head of Business Analysis, British Council Michael Leyland, Senior Business Analyst, British Council Michael LeylandSenior Business Analyst British Council Michael Leyland is a Business Analyst with over 10 years’ experience in the software, publishing and charity industries. After positions in product management, editorial and business analysis roles with Thomson Reuters, Michael joined the evolving BA practice at the British Council in March 2017. |
The Power of Change – a Personal Journey |
12:40 -13:00 |
Oh No I'm Being OutsourcedCatherine Plumridge, Senior Business Analyst Catherine PlumridgeSenior Business Analyst Catherine has been a business analysis for over 20 years working in a variety of business sectors on a wide range of programs and projects primarily introducing change via IT systems. She has mentored many business analysts and is passionate about the BA profession and the positive impact it can have when executed well. |
PFB Diagrams: How to Innovate Your Way Through a Bad Agile ProjectStoil Stoilov, Senior Business Consultant, Brightive Stoil StoilovSenior Business Consultant Brightive Stoil Stoilov leads the business analysis practice at Brightive, where he combines his expertise in BA, strategy, project management and IT to build solutions that truly help customers reach new heights. Stoil has more than 5 years of experience in technology, of which 2 years have been focused explicitly on business analysis. He is well-versed in the practical realities of BA work, having consulted major corporations in energy, justice services, insurance and healthcare across Europe. In all his work, Stoil has always been extremely customer-focused and as a consequence, both clients and fellow professionals frequently use phrases like “first-class”, “exceptional”, “one of the best BA’s I’ve ever worked with”, and even “an oasis of calm to those who need it” regarding Stoil. Stoil is a Member of the British Computer Society, is certified in ITIL and BCS Business Analysis, and is the first and only registered RITTech technician in Bulgaria. |
Influencing With AssertivenessSophie Anne Jones, Business Analyst, University College London Sophie Anne JonesBusiness Analyst University College London Sophie Jones is a Business Analyst at University College London having worked in various industries including telecommunications, pharmaceuticals, healthcare, retail, social housing, mining and education. Sophie has achieved the BCS Business Analysis International Diploma and has worked as a Business Analyst since 2010. |
Innovation Through SimplicationMenaka Shanmugavadivelu, Senior Business Analyst, Aviva Health, UK Menaka ShanmugavadiveluSenior Business Analyst Aviva Health, UK Menaka has over 14 years of experience following her degree in Computer Technology and post graduation in MBA. Menaka has predominately worked in Financial Services sector which includes working in India for 7 years and 8 years in UK. She had an opportunity to work with leading FS companies like Prudential, Capita, Zurich, Met Life, SJP and Aviva delivering multiple projects that include Digital Apps , Data Analytics and Regulatory projects in both waterfall and Agile methodologies. As a Business Analyst, Menaka advocates the Agile way of working and shares her knowledge with the wider BA community. She has presented in the IIBA Business Analysis Conference Europe in 2016 on Distributed Agile titled “BA in a Fragile environment” and in the Innovation, Business, Change and Transformation Conference Europe” in March 2017. Menaka is also a volunteer for the IIBA south West and has also presented at the South West conferences. Outside work she is mother of two and enjoys networking and also sharing her knowledge through presenting in conferences and mentoring. You can follow her on twitter @mptwitts or connect her on Linked In. |
How to Form a BA CommunityMarc Huntington, Business Analyst, AO.com Marc HuntingtonBusiness Analyst AO.com Marc Huntington is an Agile Business Analyst with a varied skill set allowing a unique ability to investigate, analyse and create robust and cross departmental IT requirements and solutions with the view to increase efficiencies. He has experienced working with project teams following a number of project management methodologies including Agile. After 1 year at AO.com, he has over seen change in within the team around how work is introduced and prioritised.
Darren Moorghen, Lead Business Analyst, AO.com |
Founders Panel DiscussionPaul Turner, Former Director of AssistKD Paul TurnerFormer Director of AssistKD Paul Turner FBCS, is a former Director of Assist Knowledge Development. He specialises in the provision of training and consultancy in the areas of Business Analysis, Business Architecture and IS Consultancy skills. Paul has presented at many conferences and seminars across Europe, often as keynote, and is an oral examiner for the BA Diploma for the BCS. He is co-author of a number of books including the BCS publication ‘Business Analysis Techniques’. He was a member of the founding committee of the European BA Conference and has been involved with the conference every year since its inception 10 years ago. James Archer, Privacy Champion, ITV James ArcherPrivacy Champion ITV James traces his structured approach to understanding processes and data to solve problems back to being trained as a Cobol programmer 30 years ago. He has 20 years experience practicing and teaching business analysis. Building on the success of IIBA events in London that he organised, James is a co-founder of this conference. He was awarded a Masters in Innovation, Creativity and Leadership and with Penny Pullan co-edited the book, Business Analysis and Leadership (Kogan Page). Recent work includes collaborating with NHS and Social Care organisations to set-up self-managed teams of nurses and care workers, adapting an innovative model from the Netherlands; and as a Privacy Champion for ITV International Studios to implement GDPR regulations for ITV. James has taught Business Analysis in 17 different countries and believes that the key to great business analysis is an inclusive leadership style, thinking innovatively, working collaboratively, acting strategically and helping people discover their real business needs and requirements. Rachael Levermore, Head of Compliance, BCS, The Chartered Institute for IT Rachael LevermoreHead of Compliance BCS, The Chartered Institute for IT As Head of Compliance for BCS, The Chartered Institute for IT, Rachael Levermore is responsible for ensuring compliance with regulatory conditions as well as with several ISO standards for the IT and digital industries. Rachael has been a learning and development professional since 1999 and brings a wealth of experience to this role. Ian Richards, Head of Business Analysis and Process Re-Engineering, Capita Transformation Ian RichardsHead of Business Analysis and Process Re-Engineering Capita Transformation Ian is the Head of Business Analysis and Process Re-Engineering profession for Capita Transformation. He has been a Certified Business Analysis Professional (CBAP®) for some time and has written questions for the relatively new Certification of Capability in Business Analysis® (CCBA®) exam. He also holds the BCS International Diploma in Business Analysis and is due to become an oral examiner with the BCS. Ian has presented at many IIBA® National Events, at companies such as Deutche Bank, Barclaycard and the National Grid and at the IRM Business Analysis Conference Europe 2014, 2016 and 2017. Ian is pleased to be a current member of the IRM Business Analysis Conference Europe Advisory Panel alongside distinguish thought leaders in the field of Business Analysis. A winner of the IIBA® UK Business Analyst of the Year in 2016, Ian is passionate about all things Business Analysis and sharing his expertise through coaching others. Dr Debra Paul, Managing Director, AssistKD |
13:00 - 14:25 |
Lunch, Exhibits, Perspective Sessions, Open Space and Fish Bowl Sessions |
BCS: Meet the Oral Examiners |
13:30 -13:55 |
Perspective Session - From Ideation to Execution: An Airport Case StudyJonas Hulstaert, Principal Consultant, Orbus Software Jonas HulstaertPrincipal Consultant, Orbus Software Jonas has more than 12 years’ experience in EA and BPA in various organizations in Europe. He started his career in Business Process Outsourcing and later Banking and Insurance where he was responsible for EA and BPA tools and standards implementation. Jonas is currently a Principal Consultant at Orbus Software, the leading software vendor of the iServer Business and IT Transformation Suite, because he believes that there is no EA and BPA without a tool. In this position he has assisted tens of customers, predominantly large, blue chip organizations across the globe, in their EA and BPA initiatives. |
Open Space Session: 10 Things I Hate About Being a BASandra Leek, Senior Lead Business Analyst, Lloyds Banking Group Sandra LeekSenior Lead Business Analyst, Lloyds Banking Group Sandra Leek is currently working as a Senior Lead BA for Lloyds Banking Group. She has worked in analysis for 20 years, specialising in financial services. Starting her career as a Programmer she has sampled roles such as Project Manager but has decided on the dark art of analysis. She was BA of the Year in 2014 and was one of the first people to achieve Expert BA status. As well as her day job she is also a BCS oral examiner and a magistrate on her local bench, utilising her analysis skills within her community. In her sparse spare time Sandra likes to scuba dive, go to gigs and read – not necessarily at the same time. She also runs a Blues Music club in her local community. Ian Richards, Head of Business Analysis and Process Re-Engineering, Capita Transformation |
14:00 - 14:20 |
Fishbowl Session - Business Change: Common Ground or Turf War |
14:25 - 15:05 |
Keynote: The First Female Team to Cross AntarcticaSophie Montagne, Polar Performance Sophie MontagnePolar Performance Sophie Montagne was part of the first female team to ski across the Antarctic continent, coast-to-coast, using muscle power alone. A London-based desk-dweller that hates the cold, she was the least likely candidate for a record-breaking polar team. Breaking every boundary she had ever known, from conquering a fear of falling by jumping into crevasses, to facing commuters’ smirks as she dragged her training tyre across central London on her way to work, she was selected from 250 candidates for the final team of six. The Ice Maidens’ two month journey, culminating in January 2018, broke three world records and provides a fascinating insight into the key components for a successful team. |
15:05 - 15:35 |
Networking Break & Exhibits |
15:35 - 16:25 |
2018: A Skills Odyssey |
Top Tasks Management ApproachJill Scott-Dodd, Business Analyst, Scottish Parliament Edward Chandler, Client Experience, User Vision Edward ChandlerClient Experience User Vision Ed Chandler heads up User Vision’s Client Services and is also a Principal UX Consultant and has been working in User Centred Design for 15 years. He believes that digital experiences are enhanced by accurately defining real world user problems and exploring user behaviours. Ed has extensive experience working across the public sector, travel and tourism, finance, telecommunications and consumer electronics for many global brands. Ed is published on many topics including personal navigation, innovation and payments, evaluating mobile devices and bringing UX and accessibility together to create inclusive design strategies. |
The Jason Bourne Academy of Facilitation: Assassinating Bad Behaviours in Workshops without People NoticingGraham Newton, Business Analyst, National Grid Graham NewtonBusiness Analyst, National Grid Graham is a Lead Business Analyst at National Grid, currently working on a large upgrade of a critical national infrastructure system. He joined both the company and the profession 3 years ago, previously working as a nuclear metallurgist. He is also an Educational Ambassador for National Grid, working to promote STEM subjects and the IT profession among local schools. In November 2016 he was awarded the BCS young IT professional of the year. Charlie Payne, Principal Business Analyst, National Grid |
Creative BA: How to Foster Innovation Not Play the InnovatorThomas Geis, Senior User Experience Engineer, UXQB Thomas GeisSenior User Experience Engineer UXQB Thomas Geis has been a full-time usability professional for the past 25 years. After 10 years of work in usability testing, Thomas specialized in user requirements engineering and structural product design. He is the editor of several ISO standards for usability and user experience and has co-authored a curriculum entitled “Certified Professional for usability and user experience” (CPUX), both at the foundation and advanced level “User requirements engineering”. Thomas’ roles and responsibilities have included:
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The Mistakes Peter Made…..or the Value of BA StandardsMark Owen, Independent Business Analyst Mark OwenIndependent Business Analyst Mark J. Owen has 20 years of experience as a certified Business Analyst, Information Professional and enthusiast for continual improvement. Over these years he has worked on many different projects. Mark has worked with enterprise clients in four different continents and has been active in both the Information Management arena, as well as the field of Business Analysis. He was one of the first to attain AIIM CIP status in the Netherlands and is also IIBA CBAP certified. He has also been writing Information management and Business Analysis posts on his blog since 2006. Born in New Zealand, Mark now lives in Ede, a wonderful town in the Netherlands with his Dutch wife and two daughters. In his spare time, he enjoys studying culture and languages, exploring Europe, and is a keen photographer. |
And then the Magic Happens: What BAs can Learn from the World of Magic |
16:35 -17:25 |
Can I Train an Apprentice BA?Karen Lees, Senior Business Analyst, Aviva Digital Karen LeesSenior Business Analyst Aviva Digital Karen Lees has over twenty year’s analytical experience and a career spanning the full project lifecycle. Karen currently works as a Senior BA for Aviva Digital and is responsible for major innovation programmes within the mobile technology area of the business. She is a passionate advocate of the Business Analysis role and is responsible for training and mentoring numerous other BA’s. Most recently she has been involved in setting up the BA Apprenticeship scheme within Aviva and believes that the legacy of all professionals is to pass on their knowledge to the next generation. Tiffany Taylor, Apprentice Business Analyst, Aviva Digital Tiffany TaylorApprentice Business Analyst Aviva Digital Tiffany Taylor has worked for Aviva for eleven years and has a wealth of knowledge in customer sales and servicing, customer experience and customer marketing. She has most recently joined the Aviva Business Analyst apprenticeship scheme driven by her customer centric approach and appetite for Aviva Digital’s future vision. |
Story Writing Best PracticesRosanna Choy Ang, Lead Business Analyst, Thoughtworks Rosanna Choy AngLead Business Analyst Thoughtworks Rosanna’s background is on finance, but oddly enough she has been in the IT industry for her entire 13+ year professional career. She started as a developer but found the business side of things to be her passion – in particular addressing business problems by finding the right IT solutions. She eventually coursed her way to becoming a Lead Business Analyst in ThoughtWorks, where she focuses on requirements analysis, product thinking and organization transformation. |
The Four Beautiful B'sJames Neethling, Competency Lead: Business Consulting, Saratoga Software James NeethlingCompetency Lead: Business Consulting Saratoga Software James is a Principal Consultant and heads up the Business Consulting Competency for the 120 strong consulting team. During his 19-year career he has developed extensive experience in a broad range of environments; starting from running his own web-development company in the early 2000’s, to being a successful systems analyst and turning his attention to the challenges of Business Analysis. James is very interested in the way the human behavior and economic theory can provide interesting views and help predict longer term implications. He was awarded his a CBAP in 2015 and is an active member of the South African BA community as chairperson for the Cape Town Branch. |
Business Analysis and NeurodiversityGlynn Wakefield, Business Analyst, Nationwide Building Society Glynn WakefieldBusiness Analyst Nationwide Building Society Glynn joined Nationwide Building Society as a Business Analyst just over 2 years ago. He is a BCS accredited professional and has worked various projects within the business and IT arena. Previously Glynn spent 12 years at the Environment Agency as a System Analyst, Project Manager & Business Analyst. He is now in the role of a Business Analyst, responsible for eliciting & documenting requirements and problem solving. Glynn has a passion for supporting and guiding people to achieve their goals. |
Building an Effective Community of PracticeMichelle Shakesheff, Business Analyst Manager Michelle ShakesheffBusiness Analyst Manager Michelle Shakesheff has been leading business analysis teams for twelve years, and has extensive experience of running communities of practice for both business analysts and project managers in organisations including ING, LeasePlan and Zurich. Michelle is a longstanding member of the BA Manager Forum and a Chartered IT Professional, and has worked with the BCS on a number of their product development panels for BA Diploma modules. Michelle is a committed advocate for the business analysis profession and has a passion for building and maturing business analysis practices. |
Discovering the Essence of the Problem: the Route to the Best, Most Innovative, Solution |
17:25 - 18:30 |
IIBA UK Drinks Reception Sponsored by AssistKD |
Wednesday, 26 September 2018: Conference Day 2 & Exhibits
09:00 - 09:10 |
Welcome |
09:10 - 09:55 |
Keynote: The BA Bucket List: 5 Things to Do in your BA Career |
09:55 - 10:25 |
Networking Break & Exhibits |
BA Careers |
Techniques |
People |
Innovation |
Leadership and Governance |
The BA Conference Through the Years |
10:25 - 11:15 |
From Analyst to Strategist: A BA JourneyEd O’Regan, Strategic Business Analyst, Nottingham Trent University Ed O’ReganStrategic Business Analyst Nottingham Trent University Ed has 13 years’ experience as a Business Analyst in the Food Distribution, Financial Services and Higher Education sectors, and his latest role is as a Strategic Business Analyst at Nottingham Trent University. Ed’s background is in the IT arena but he has lately had a particular focus on defining and implementing new approaches to managing business change at the portfolio level; balancing theoretical best practice against the practical and often complex mechanics of organisations. Ed is a strong advocate of the role of Business Analysis in influencing and realising effective business change. Ed’s relaxed style and pragmatic approach have earned him a strong reputation at NTU and he is now actively influencing change management approaches at NTU in an organisation-wide setting. Suzi Jobe, Strategic Business Analyst, Nottingham Trent University Suzi JobeStrategic Business Analyst Nottingham Trent University Suzi is a Strategic Business Analyst at Nottingham Trent University with 15 years’ BA experience in both the Utilities and Higher Education industries. Suzi places a strong focus on stakeholder relationships, customer value and business benefits. Using a range of techniques, she influences and challenges business leaders to make well informed, contextual decisions, providing clarity and transparency for all stakeholders. Suzi’s change expertise and networks across NTU means she is a key change agent for numerous strategic initiatives, whilst also focusing on developing and influencing best practice around NTU’s approach to implementing strategic change. |
The Psychic Business Analyst |
How to Free Yourself from the Pressures of BA LifeLisa Hudson, Business Analyst, Welcom Digital Ltd Lisa HudsonBusiness Analyst Welcom Digital Ltd Lisa Hudson is a UK based IT professional with over 14 years IT experience within the Finance and Education sectors. Lisa is a firm advocate for Business Analysis and continually strives to demonstrate the value of the BA role. She is currently a Business Analyst at Welcom Digital Ltd. |
Driving Innovation with 20 QuestionsVincent Mirabelli, Principal, Global Project Synergy Group Vincent MirabelliPrincipal Global Project Synergy Group Vincent Mirabelli is a leader in the fields of business process improvement, business analysis and Lean Six Sigma, and lives by the simple phrase, “the world runs on process”, with the goal of fixing it, one process at a time. A highly sought after speaker and instructor, Vince’s primary focus has been to share his knowledge and experience, helping businesses achieve optimal project and process outcomes. He is a certified Project Management Professional (PMP®), Certified Business Analysis Professional (CBAP®), Certified Customer Experience Professional (CCXP), and a Lean Six Sigma Master Black Belt. |
Forgiveness vs Permission: Taking Ownership of Project DecisionsAndrew Love, Senior Business Analyst, Valtech Andrew LoveSenior Business Analyst Valtech Andy has been a Business Analyst with Valtech since January 2017 and has over a decades expertise in agile delivery. Over the last 10 years, he has worked extensively with several startups, across a range of industries as well as one of the UK’s largest media companies. Through his time with Valtech, Andy has worked with multiple Government departments and delivered on various Private Sector projects in the Healthcare and Automotive industries. His passion lies in making software delivery simple and the building & development of great teams. Margaux Dumon, Business Analyst, Valtech Margaux DumonBusiness Analyst Valtech Margaux joined Valtech UK May 2017 as junior data Business Analyst and has predominantly worked on big data projects. Within this space Margaux has worked in teams to deliver big data platforms to enable scaling, driving efficiency and operating costs. Margaux is passionate about bringing diverse people together to deliver successful agile projects. As a new agile consultant Margaux is keen to explore the role of innovation in the BA space and how to develop greenfield solutions to complex problems. |
Systems Thinking and Business Agility: From Local Government to Love Island |
11:25 - 12:15 |
The Business Analyst - From Zero to HeroesClaudia Michalik, Founder, The BA Collective Claudia MichalikFounder, The BA Collective Claudia Michalik is a BCS certified Business Analyst, accredited PRINCE2 Practitioner and Lean Sigma Green Belt with over 15 years’ experience in various industries. Usually delivering major Finance transformation programmes, she is working as Lead Business Analyst at a not for profit pension provider that is currently introducing previously lacking tools and techniques within its Business Analysis capability. She is especially interested in exploring the value that properly executed benefits realisation can add to the full life cycle project delivery. Claudia holds masters degrees in Business Economics and Business Science and a PhD in Innovation & Technology from international alma maters. |
The Good Requirements ChecklistAlison Wright, Principal Business Analyst, Alison Wright Consultancy Ltd Alison WrightPrincipal Business Analyst Alison Wright Consultancy Ltd Alison is currently an analyst/architect consultant and has worked in change teams for over 20 years across many organisations including Nationwide, Intel and Lloyds, where she was Head of Business Analysis within the Insurance division. As well as extensive experience across different industries, she has a particular interest in how business analysis techniques can really add value to a project in order to understand the customer and how to bring problem/opportunity to life for stakeholders. She loves to share stories of how business analysts make a difference and has been invited to give guest lectures at universities and is a previous speaker at the BA conference. |
The Importance of Diversity in Driving InnovationEleanor Drury, Principal Consultant, Capita Transformation Darryl Brissett-Dowe, Senior Consultant, Capita Transformation Darryl Brissett-DoweSenior Consultant Capita Transformation Darryl Brissett-Dowe is a Senior Consultant at Capita Transformation within the Business Analysis and Process Re-Engineering Profession. She has a background in Lean Consulting, Process re-design and Agile Software Development; she has worked from Strategy design right through to implementation. Darryl is keen to “cross-pollenate” and share learning and inspiration from across industries and apply them to Business Analysis. She has interests in Neuroscience, Psychology and the pursuit of better understanding herself and others. She is on the General Committee for the British Science Association, with a vision to make science relevant and relatable to all. She is also on the Advisory Board for an All Party Parliamentary Group on Diversity and Inclusion in Science, Technology, Engineering and Maths with the aim of championing the benefits of diversity of perspective, backgrounds and experiences whilst identifying the opportunities to create a more inclusive STEM sector. |
Emerging Technology and the BA of the FutureLaura Firth, Business Systems Analysis Manager, Allianz Insurance Vicky Wilson, Business Systems Analyst, Allianz Insurance Vicky WilsonBusiness Systems Analyst Allianz Insurance I am a Business Systems Analyst for the Emerging Technologies team in Allianz IT. After completing my Artificial Intelligence degree in 2016, I became aware of the role, which would make use of my IT knowledge but also put me in a more customer-focussed space than the traditional computing-grad career. I joined Allianz after graduation where I have been building my skills and experience. I am particularly interested in the evolution of the Business Analyst role, having come into the profession at a time when industries have recognised the integral nature of the position and I am passionate about driving excellence into the business analysis community. |
Using Emotional Intelligence to Build a Successful BA Community of PracticePhilippa Thomas, Managing Director, Skills Shift Ltd Philippa ThomasManaging Director Skills Shift Ltd After an early career in hardware sales, Philippa moved into IT training, where she specialised in the consultancy, design and project management of large-scale user training programmes for blue-chip organisations. She grabbed an opportunity to move into business analysis, where she was able to use her skills to establish a BA-led training services outsourcing division, which grew to rapidly to a £10m+ turnover. For the past 12 years, as an executive director, Philippa has been helping customers worldwide to deliver change by developing the people skills of their managers. Passionate about the business analysis profession, Philippa is a judge for the Business Analyst of the Year Award and also co-authored the BCS book ‘The Human Touch – personal skills for professional success’. Richard Moxham, Managing Director, HRTeam UK Ltd Richard MoxhamManaging Director HRTeam UK Ltd Richard is a highly experienced learning consultant, with over 25 years’ experience of working with international corporations in the design and delivery of talent development programmes. Richard’s particular specialism is in helping managers in IS and Finance develop the skills required to manage outsourced and offshored suppliers. Prior to moving into L&D, Richard enjoyed a successful career in sales management at executive levels, with predominantly US-owned multinationals. He is also the author of a time management book “Taming Time” published by Capita. |
Business Analysis - A Coat of Many Colours |
12:15 - 13:45 |
Lunch, Exhibits & Perspective Sessions |
12:45 - 13:40 |
Dementia Friends Information Session |
12:45 - 13:10 |
Perspective Session - IIBA UK: The BA Community in ConversationTina Schuster, IIBA UK - Joint President Tina SchusterIIBA UK - Joint President Tina is an experienced Senior Business Analyst, with over 15 years of experience in Hi-Tech, Financial Services and Non-Profit sectors. She has held the CBAP® designation since 2012 and is also a Lean Six Sigma Black Belt. She joined the IIBA UK board in 2013 as South West Communities Director, in which capacity she organised over 20 events in the region, nurturing an active BA community and a number of regular event hosts. Tina is passionate about continuous development and professional growth. In April 2018, she became joint IIBA UK president, together with Nick de Voil, giving her the opportunity to shape the future of the UK chapter, ensuring its growth and delivery of value to its members. |
13:15 - 13:40 |
Perspective Session - BCS, The Chartered Institute for IT: Shifting the Mindset of the BA ProfessionalAdam Thilthorpe, BCS Director of External Affairs, BCS, The Chartered Institute for IT Adam ThilthorpeBCS Director of External Affairs BCS, The Chartered Institute for IT As Director for External Affairs and a Fellow of BCS, The Chartered Institute for IT, Adam is passionate about the impact technology has on people’s lives, and the consequences of technology on society both now and in the future. BCS, The Chartered Institute for IT is here to make IT good for society. It promotes wider social and economic progress through the advancement of information technology and practice. |
13:45 - 14:30 |
Keynote: Negotiation - A Process Not an Event |
14:30 - 15:00 |
Networking Break & Exhibits |
15:00 - 15:50 |
The Future of Business Analysis |
Bringing Allies On BoardDr J Harrison, Business Analyst, ThoughtWorks Dr J HarrisonBusiness Analyst ThoughtWorks Dr J joined ThoughtWorks as a Business Analyst/Service Designer, they have almost 20 years experience from their work implementing Call Centres, and building service teams for Symbian and then Nokia. They then spent 4 years working in Design Agencies and installing Taleo for an Engineering firm. They are most fired up by getting businesses to make the changes they need to get process software and people aligned. They are passionate about getting the business to come along on the journey, and finding new ways to facilitate conversations to break the quotidian mindsets and see what is possible. They are also a champion for diversity and inclusion, most recently they were a speaker at the Women in Technology conference held in London. |
The Art and Science of Lean ChangeJames Conway, Business Analyst, BBC James Insley, Business Improvement Manager, BBC James InsleyBusiness Improvement Manager BBC James is an experienced Business Improvement Manager at the BBC and leads and deploys lean change management tools across the organisation from support services to local radio. James joined the BBC 4.5 half years ago and has worked on 15 projects. Before joining the BBC James worked in strategy at a support services company and help deliver a strategic plan after a £400m acquisition. In addition, James has work with Network Rail and Highways England where he acquired six sigma training and was involved on multiple continuous improvements projects. James uses the different sectors experience with a blend of lean and agile methodologies, alongside project management when working on change initiatives. |
The Key to Innovation is Epibration |
Customer Interview Level 80. Upgrade YourselfOlena Kisylychka, Business Analyst, Business Analysis CoE, Softserve Olena KisylychkaBusiness Analyst Business Analysis CoE, Softserve Olena has over 8 years of experience in IT field and over 5 years of cooperation with European companies. She is a Certified Pragmatic Marketing Product Manager (PMC-III) and Certified Coach (EuCF, ICF). She has worked mostly in Retail domain. Since the beginning of 2017, Olena has been performing pre-sales and up-sales activities. She has experienced working with startups and enterprises, has profitably led multiple projects within 1 product, has swimmingly led a distributed team. She also has experience working as a member of Board of Directors. She has acted as a Product Manager, Delivery Manager and partially as an Account Manager. |
Stakeholder Skills for Drug Busts - Reflections on Dealing with Difficult People in Dangerous Situations |
16:00 - 16:50 |
BA ApprenticeshipsCecilia Dexter-Tissington, Business Analyst, Allianz Insurance Danielle Harley, Business Systems Analyst, Allianz Insurance Danielle HarleyBusiness Systems Analyst Allianz Insurance I am a Business Systems Analyst in IT at Allianz and have been at Allianz for 3 years. I have several years’ experience working as a Business Analyst in Business Change and IT divisions in the banking, finance and insurance sectors in the UK and Australia. Having worked on a vast range of programmes and projects I am currently leading the business analysis for implementing GDPR in Allianz UK. My keen interest in knowledge sharing has led to me implementing several initiatives such as Lunch and Learn sessions and a Community of Practice for Agile Business Analysts. I have mentored and line managed a number of business analysts over the course of my career and am always on the lookout for new things to learn. |
Hidden Pitfalls in ModellingDanny Kalkhoven, Business Analyst/Trainer, Devoteam Danny KalkhovenBusiness Analyst/Trainer Devoteam Since the 1980’s Danny has been involved in IT and business projects. He started out as a programmer/designer, but lacked the nerd-factor so moved on to business analysis. He is currently dividing his time between project work as a business analyst and trainer for various BA courses. This mix is beneficial for both roles! Besides many projects in the banking world Danny has also been involved in projects around government and healthcare administration, which are quite different worlds, populated by quite different people. You learn from each and every project, is the adagium! |
Hitting the Ground RunningAngela Rich, Business Analyst, Spider Solutions Angela RichBusiness Analyst Spider Solutions Angela has worked as a Business Analyst, first for a Consultancy and then as a Contractor, for nearly this entire century. She found a spiritual home in the ever changing, competitive world of eCommerce and Retail and has worked for many well-known UK brands on projects ranging from small to large, across the entire business, throughout the lifecycle but mostly whilst transitioning from waterfall to agile. A lifelong learner who relishes new opportunities, her career has revolved around jumping in at the deep end. |
Perfect your Pitch through Ritual DissentFilip Hendrickx, Business Architect Meets Innovator, Altershape Filip HendrickxBusiness Architect Meets Innovator, Altershape After about 10 years in business consulting and a prior 10 years in software engineering and research, Filip Hendrickx founded altershape to help established organisations become corporate startups. To do this, he follows a structured yet pragmatic approach, by bridging BA with lean startup and innovation techniques. Filip is also creator of vantaggio, a benefit mapping tool, co-founder of ingage, a company focusing on the people side of business agility, and co-author with Ian Richards of the upcoming book on business transformation “When change isn’t strange”. Finally, as VP Events of the IIBA Brussels Chapter, Filip helps supporting the BA profession and building the BA community in Belgium. |
Transform Your Requirements PracticeMythili Krishnaraj, Business Analyst Team Lead, AXA XL Mythili KrishnarajBusiness Analyst Team Lead AXA XL Mythili is a Business Analyst team Lead responsible for the management of both permanent and contract BA’s as well as contributing to the implementation of new techniques and delivery framework to the practice. Mythili is also passionate in developing Business Analysis to be recognized across the enterprise and to drive a great understanding of what benefits BA practice could bring to our delivery model. |
The Iterative Business Analyst – Increasing Insight, Reducing Waste, Delivering ValueMelanie Rose, Director, CoDo London Melanie RoseDirector CoDo London Melanie has a background in technology delivery management, business change, agile and digital transformation and has worked in a range of industries including publishing, online recruitment and retail for over fifteen years. In 2017, Mel set up CoDo London consulting to better help organisations from start ups to established businesses build the capability to change or improve how they work. Currently on assignment with Burberry, Mel is providing functional leadership for the digital BA community and mobilising strategic change initiatives for the global luxury retailer. Mel is a contributing author to Business Analysis and Leadership: Influencing Change, edited by Penny Pullan and James Archer. |
17:00 - 17:10 |
Conference CloseLucy Ireland, Managing Director, BCS Learning & Development Ltd Lucy IrelandManaging Director, BCS Learning & Development Ltd As Managing Director of BCS Learning and Development Ltd, Lucy Ireland is responsible for the delivery of world class standards in certification and education for the IT and digital industries. An astute, insightful and down-to-earth business woman, Lucy has been a learning and development professional since 1993 and brings clarity to the complexities of the training sector. |
View a PDF of the agenda here or switch to a larger screen to browse the full agenda, including comprehensive session details and speaker information.
Speakers
Fees
- 3 Days
- £1595
- £1,595 + VAT (£319) = £1,914
- 2 Days
- £1245
- £1,245 + VAT (£249) = £1,494
- 1 Day
- £795
- £795 + VAT (£159) = £954
Delegates | |
---|---|
2-3 | 10% discount |
4-5 | 20% discount |
6+ | 25% discount |
IIBA Discount:
15% discount to all IIBA UK Chapter members
10% discount to all other IIBA members
BCS, The Chartered Institute for IT Discount:
15% discount to all BCS Members
UK Delegates: Expenses of travel, accommodation and subsistence incurred whilst attending this IRM UK conference will be fully tax deductible by the employer company if attendance is undertaken to maintain professional skills of the employee attending.
Non-UK Delegates: Please check with your local tax authorities
Cancellation Policy:
Cancellations must be received in writing at least two weeks before the commencement of the seminar and will be subject to a 10% administration fee. It is regretted that cancellations received within two weeks of the seminar date will be liable for the full seminar fee. Substitutions can be made at any time.
Cancellation Liability:
In the unlikely event of cancellation of the seminar for any reason, IRM UK’s liability is limited to the return of the registration fee only. IRM UK will not reimburse delegates for any travel or hotel cancellation fees or penalties. It may be necessary, for reasons beyond the control of IRM UK, to change the content, timings, speakers, date and venue of the seminar.
Venue
- Central Hall Westminster
- Storey's Gate
- London SW1H 9NH
- United Kingdom
- Tel: + 44 (0)20 7222 8010
- https://www.c-h-w.com/
Accommodation
IRM UK in association with JP Events have arranged special discounted hotel rates at hotels near the venue.
Email: jane@jpetem.com
Tel: +44(0)84 5680 1138
Fax: +44(0)84 5680 1139
http://www.jpevents-bookings.co.uk/IRM/jp-conflist.asp
Sponsorship and Exhibit opportunities
There are sponsorship and exhibit opportunities available at the conference. If you wish to discuss these further, please contact Shane McGlynn at shane@irmuk.co.uk.
In Association With
Founding Sponsor
Gold Sponsor
Standard Sponsors
Supported By
ABPMP
The Association of Business Process Management Professionals International (ABPMP) is a non-profit, vendor independent organization dedicated to the advancement of BPM concepts and practices. ABPMP is practitioner-oriented and practitioner-led. Visit www.abpmp.org
The mission of ABPMP International is:
• to engage in activities that advance the practice of Business Process Management
• to promote and evolve a Common Body of Knowledge of BPM
• to foster the development and advancement of skills and competencies of BPM practitioners
• to validate professional qualifications and certify BPM practitioners
ABPMP developed the BPM Common Body of Knowledge (BPM CBOK®), and oversees the Certification program for BPM practitioners (CBPP®).
Association of Enterprise Architects
The Association of Enterprise Architects (AEA) is the definitive professional organization for Enterprise Architects. Its goals are to increase job opportunities for all of its members and increase their market value by advancing professional excellence, and to raise the status of the profession as a whole.
BA Manager Forum
Since 2009 the BA Manager Forum has provided a means for anyone with managerial responsibility for Business Analysis to engage with their peers and share information at a strategic level. The management of BA resources is a relatively new and unique role and the Forum provides an opportunity to build common understanding and advance the BA profession as a whole.
Media Partners
Business Bullet
Business Bullet is dedicated to the field of Business Analysis and promoting its benefits. The aim is to share useful strategies to common practical problems a business analyst may come across and demonstrate the value of their role. The website is founded by Helen Winter who has 20 years’ experience in business analysis.
Examples of questions answered are:
• What do I do if my stakeholders don’t know their requirements?
• What do I do if my stakeholders only want to focus on going straight to a solution?
• What do I do if my stakeholders disagree?
• What do I do if ALL the requirements are top priority?
• What can I do if the estimates and project deadlines conflict?
Future Strategies Inc.
Future Strategies Inc. (www.FutStrat.com ) publishes unique books specializing in all areas of business process management, workflow and electronic commerce and produces several annual book series in print and digital editions including Excellence in Practice (award-winning case studies) and the BPMN Handbook and BPM Handbook series in collaboration with WfMC.
WfMC
Founded in 1993, the WfMC is a global organization of adopters, architects, analysts and academics engaged in Workflow and Business Process Management. The only standards organization focused purely on process, the WfMC is the creator of XPDL, used in over 80 BPM solutions, as well as Wf-XML, Workcast, and Business Process Analytics Format (BPAF).
WfMC publishes process thought-leadership books and papers through Future Strategies Inc., (FutStrat.com) including the annual BPM Handbook and Excellence in Practice series. WfMC sponsors two prestigious awards programs; Global Awards for Adaptive Case Management and the Global Awards for Excellence in BPM and Workflow.
IT-LATINO.NET
IT-latino.net is the most important online Hispanic IT Media Network. With more than 120,000 registered users we have become an important online IT Business Forum organizing daily webinars and conferences on different Technology issues. We inform regularly a strong IT community from both sides of the Atlantic: Spain and Latin America.
Modern Analyst
ModernAnalyst.com is the premier community and resource portal for business analysts, systems analysts, and other IT professionals involved in business systems analysis. Find what you need, when you need it. The ModernAnalyst.com community provides Articles, Forums, Templates, Interview Questions, Career Advice, Profiles, a Resource Directory, and much more, to allow you to excel at your work. From junior analysts to analysis managers, whether you integrate off-the-shelf products, perform systems analysis for custom software development, or re-engineer business processes, ModernAnalyst.com has what you need to take your career to the next level.
Silicon UK
Silicon UK is the authoritative UK source for IT news, analysis, features and interviews on the key industry topics with a particular emphasis on IoT, AI, cloud and other transformative technologies. The site is your guide to the business IT revolution, offering other resources such as jobs, whitepapers and downloads alongside its coverage. Stay informed, register to the newsletters.
Via Nova Architectura
A number of thought leaders in the area of business – and IT architectures have set up a digital magazine on architecture: Via Nova Architectura. Although started as an initiative within the Netherlands, the magazine should reach all those interested in the area of architecture, where-ever they live. Via Nova Architectura aims to provide an accessible platform for the architecture community. It is meant to be the primary source of information for architects in the field. The scope of Via Nova Architectura is “digital” architecture in the broadest sense of the word: business architecture, solution architecture, software architecture, infrastructure architecture or any other architecture an enterprise may develop to realize its business strategy.
analyst.by
analyst.by (Belorussian Community of Business Analysts and Systems Analysts) — professional community of people who works in, would like to work in or just interested in Business Analysis, systems analysis and close to these fields.
Analysts Anonymous
Analysts Anonymous contains interesting articles, notices and general updates from contributors around the business world.