Deadline: Wednesday, 18 December 2024 (Midnight)
We’re thrilled to invite visionary thought leaders, seasoned experts, and industry pioneers to join us as speakers at the Service Design Conference 2025, taking place from 16–19 June 2025 in the vibrant heart of London.
This prestigious event brings together a global community of service design professionals to explore cutting-edge topics, share actionable insights, and inspire innovation.
Why Become a Speaker?
As a speaker, you’ll enjoy exclusive benefits, including:
- Establishing your profile in the Service Design community.
- Complimentary access to the 2-day conference.
- Registration discounts for your colleagues.
- Networking opportunities with peers and industry leaders.
- Sharing your expertise with a qualified and motivated audience.
- Creating new business opportunities for yourself and your organisation.
Session Formats
We’re seeking a diverse range of session styles, ensuring a balance across all tracks.
- Conference Presentations: 45-minute sessions held on 16–17 June 2025.
- Workshops: 3-hour or 6-hour interactive workshops on 18–19 June 2025.
- Open to all presentation skill levels: foundation, intermediate, and advanced.
What We’re Looking For
We’re particularly interested in how-to topics and case studies that share success stories, lessons learned, and solutions to challenges. Delegates value practical insights over theoretical discussions.
This year, we’re keen to explore AI in the service design lifecycle, alongside other topics such as:
Basic Topics:
- Introduction to Service Design
- Customer Journey Mapping
- Service Blueprinting
- Prototyping Services
- User-Centred Design Principles
- Ethical Considerations in Service Design
Advanced Topics:
- Service Ecosystem Mapping
- Service Design for Sustainability
- Integrating AI and Machine Learning in Services
- Cross-Channel Service Design
- Future Trends in Service Design
If you have a unique perspective or topic not listed here, we’d love to hear from you!
How to Submit
- Provide a title that reflects your presentation’s content.
- Include a paragraph or two describing your session.
- Outline 3–5 key messages that attendees will take away.
- Share information about yourself, your role, and your organisation.
- Let us know if you have previous conference speaking experience (or if this would be your first time).
We’re selecting sessions and workshops that align with the themes above, but we welcome fresh ideas that could enrich the conference program.
Submit Your Proposal
Don’t miss this opportunity to share your knowledge and shape the future of service design. Submit your proposal by Wednesday, 18 December 2024 at midnight.
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