IRM UK Newsletter May 2012


In this issue we have the following:

Mike Rosen - Lessons Learned from La Tour Eiffel.
Randall Overby - The Phantom Menace of Invisible Value Creation Systems.
Chris Potts - The Consumer has the Technology.
Sue Tan - The Behaviour of Failure.
BPMN Extension for Social BPM.
Announcement of TDWI BI London Symposium.



The BPM & Enterprise Architecture Conference Europe 2012, 18 - 20 June.

Understand the successes and challenges behind real-world Enterprise Architecture and BPM implementations. Case studies and contributors include Shell, Lloyds Banking Group, GlaxoSmithKline, ING Direct, ITV, Carphone Warehouse, Bank of New York Mellon, ATP Denmark, BAA, Ericsson, Atradius Credit Insurance, ConocoPhillips, UBS, General Dynamics, Intel, Hiscox Insurance, Swedish Armed Forces, Premier Foods, Turkcell, Swedbank, Telstra, SAS Institute, PFA Pension, Skanska, Experian and Capgemini.

The following industry experts will be speaking: Professor Michael Rosemann, Roger Burlton, John Zachman, Mike Rosen, Jason Bloomberg, Jeff Scott, Ron Ross, Alec Sharp and Chris Potts. See for full information.

Mike Rosen - Lessons Learned from La Tour Eiffel

Recently I was visiting Paris and got the chance to marvel at the Tour Eiffel, one of the world’s most well-known and instantly recognizable structures. I also took the opportunity to learn a bit more about its fascinating history. For example, the Eiffel Tower is the world’s most visited paid tourist attraction reaching its 200,000,000th visitor in 2002, and having over 2.6 million visitors in 2010 alone.......But, what do all these facts, however interesting, have to do with Enterprise Architecture? Let’s take a look at some of the lessons we can learn from this world monument.

Download the article here. Mike will be presenting several sessions at the Enterprise Architecture Europe, 18 - 20 June.  

Randall Overby - The Phantom Menace of Invisible Value Creation Systems - Moving away from chasing value to building and sustaining systems that create it

Executives should build organisations aimed at producing value through the generation of goods and services that an entity external to the organisation (i.e. a client) is willing to pay for. With that in mind, the single overriding question executives should be asking is ‘does my value creation system match my strategy for the company?’....

Download the full article here. Randall will be discussing Business Process Management within BNY Mellon at the BPM Conference Europe, 18 - 20 June. 

The rapid consumerization of the IT market means that specialists in Business Process Management (BPM) and Enterprise Architecture (EA) need to collaborate like never before. While EA and BPM are different disciplines, both must provide coherent leadership to executives on how best to innovate, on the most valuable changes to invest in, and how to fully exploit those investments. Where executives’ decisions are based on ‘legacy thinking’, BPM and EA must influence them to think differently. This article explores the implications for EA and BPM together, of the consumerization of IT.

Download the full article here. Chris will be presenting a seminar on "Developing your Influence with Business Executives" at the EA & BPM Conference on 18 June.

Poor leadership is often cited as the primary reason that change or delivery of any sort fails, but it begs the question – what do we mean by ‘poor leadership’? That’s a simple question with a complex and multi dimensional answer because true leadership is demonstrated by our behaviours and not our job title. It’s easy to describe the attributes of a leader but not so easy to be one. To be a good leader we must understand ourselves well and, at times, fight with our natural temperament and be someone we are not or at least not quite yet.....

Download the full article here. Sue will be presenting a seminar on "The Importance of Business Analysis in Change Management" at the Business Analysis Conference on 24 September.

BPMN Extension for Social BPM - Piero Fraternali, Marco Brambilla and Carmen Vaca, Politecnico di Milano,Italy

The success of Social Networks has demonstrated the centrality of online interactions among people and the importance of communities of practice, whereby users can interact with the service providers and among themselves, for being informed, share experience, and express their opinion on the quality of a service. Several studies and analyses have demonstrated the advantages that this “socialization” of the users’ online experience, for customers, citizens, or employees, will carry over to the enterprise environment. This trend is already in place in several business scenarios under the broad definition of “Social Enterprise” or “Enterprise 2.0”. One specific example of this lays in the changes in the paradigm of Business Process Management, from “closed” to “open and social”. This is known as Social BPM and encompasses the ability of integrating the advantages of social interactions with the well known value of enterprise process definition and improvement.

To download the book extract click here. Marco Brambilla is presenting a session on Social BPM at the BPM Conference Europe on 19 June.

TDWI to host BI Symposium in London in partnership with IRM UK, September 2012

The Data Warehousing Institute (TDWI), in partnership with IRM UK, is bringing its in-depth, vendor-neutral business intelligence (BI) and data warehousing (DW) education to the UK this September at the TDWI BI Symposium in London, 10-12 September 2012. (See )

The BI Symposium in London features interactive courses taught by the most knowledgeable and experienced practitioners in the industry, including Lawrence Corr, David Wells, and Mike Ferguson. Attendees can round out their education with a keynote presentation from Frank Buytendijk, learn what others in the industry are doing in best practice case studies, and see the latest technology solutions in the exhibit hall. The symposium will provide attendees practical skills they can use the next day to help their organizations succeed.

For more information about the event, please visit

The Business Analysis Conference Europe 2012, 24 - 26 September.

The Business Analysis Conference Europe 2012 provides an unparalleled networking opportunity for Business Analysts from across Europe and beyond. It will provide an interactive forum where Business Analysts can meet, discuss and debate the competencies needed to rise to the challenges faced by their organisations today and in the future. It also provides a platform for promoting the Business Analysis profession and opportunities for Business Analysts personal development. The focus for this year’s conference is on excellence in business analysis practice and how business analysis relates to other roles essential to business improvement.

We have expanded the conference for the second year running to offer more workshops and conference sessions. The tracks for this year are:
•BA Fundamentals
•BA in Projects
•The Consultant BA
•BA and Beyond

Case studies and contributors include: American Express, British Gas, Centrica, Ernst & Young, GlaxoSmithKline, IBM, ITV, John Lewis, Lloyds Banking Group, NFU Mutual, BG Group, Royal Borough of Kensington and Chelsea, Shell Nigeria, Skandia/Old Mutual, Specsavers, Syngenta, Totaljobs Group, UK Government, Virgin Media and Waitrose.

See for full information.

Human Capital Management (HCM) Buyer's Guide by TEC

Human resources has blossomed into human capital management: a powerful, far-reaching approach to managing your company’s most valuable asset.

Download the HCM Buyer's Guide which explains all the latest trends and information on HR Solutions.

Business Process Incubator

Business Process Incubator is an online resource sparking to life the promises of Business Process Management (BPM). Free registration provides access to a wealth of BPM related resources such as free BPMN modelers, best practice presentations, verification and conversion web-services to-and-from various BPM standards, and a complete BPM eLearning curriculum.

BPMGeek is a Business Process Management Collaboration portal featuring BPM related articles, case studies, tutorials, videos and stories. With about 20 products and 10 providers participating, BPMgeek has been able to showcase actionable Product specific information to the community. Users interested in finding out more or contributing to the community can check out the Free Templates and downloads on

DAMA International is a not-for-profit, vendor-independent association of technical and business professionals dedicated to advancing the concepts and practices for data resource management and enterprise information. The primary purpose of DAMA International is to promote the understanding, development, and practice of managing data and information to support business strategies. DAMA International has chapters throughout the world. DAMA members network with other professionals to share ideas, trends, problems, and solutions. is the industry leading publication for people interested in learning about data administration and data management disciplines / best practices. Each monthly issue addresses the most challenging issues of the day. Click here to subscribe. 

Architecture & Governance Magazine is the leading online community with over 12,000 members, targeted at Enterprise Architects, Strategic Planners, Governance practitioners and IT Executives who are focused on driving business change through Strategic IT Planning and Enterprise Architecture. A&G magazine features industry case studies, analyst reports, and best practices. To receive a complimentary subscription please visit:  

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Our articles cover the following areas: Data Management, Enterprise Architecture, Business & Systems Analysis and IT Strategy & Management. Please note we are always on the lookout for new contributors so if you have an article you would like published please forward it to us for consideration.             

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IRM UK events taking place in London 2012

Enterprise Architecture Conference Europe 2012, 18 - 20 June, London

Business Process Management Conference Europe 2012, 18 -20 June, London

TDWI BI Symposium 2012, 10 - 12 September, London

Business Analysis Conference Europe 2012, 24 - 26 September, London

Data Management, Information Quality and DW&BI Conferences Europe 2011, 5 - 7 November

Visit for full information on our events.

Seminars 2012 London:

Enterprise Architecture Series 
Business & Systems Analysis Series 
Data Management Series 
IT Strategy & Management Series    

We can also run these seminars for you on-site at your premises. Please contact 

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All articles are © 2012 by the authors
IRM UK Strategic IT Training Ltd   
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