Current Public Seminars
"Extremely knowledgeable on topic and explains it really well."
Ann Brigdale, Data Quality Lead Specialist, Nationwide Building Society
"Great energy & enthusiasm – never flagged."
Rachel Ware, Quality Analyst, Reuters Data
"Excellent content, relevant, clear and well delivered. Knows his subject matter inside out."
Darrel Green, Asset Catalogue Manager, Infraco BCV
"Very good – great use of real life examples to relate to. Inspiring!"
Vicki Smith, Senior Quality Analyst, Reuters
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John Barnes, Consultant, Popkin Software Systems
"A very clear explanation of how to improve IQ straight from the beginning of IQ projects"
G Walter, MIS Analyst, Europay Int
3-Day Seminar
Information Quality Improvement:
Processes and Best Practices for Business Performance Excellence
Register On-line:
11-13
April 2011,
London
Click
Here To Download The .PDF Brochure
- Overview
- Learning Objectives
- Seminar Outline
- Audience
- Speaker Biography
- Testimonials
- Seminar Fee
- Group Booking and Series Discounts
- Hotel Venue and Accomodations
Click here for an in-house quote request or for further information regarding in-house training.
Overview
Poor information quality costs organizations10-20% of operating revenue
in process failure and "information scrap and rework" in direct costs
with missed opportunity costs often greater.
This seminar describes quality principles applied to business and systems processes to achieve effective business performance. It provides guidelines for implementing an effective IQ environment.
- Define information quality and its three components
- Describe categories of information quality tools and how to use them
- Describe how to measure information definition and content quality
- Describe how to measure costs of nonquality information
- Describe how to reengineer and correct data and implement audits and control for data movement
- Conduct an information quality process improvement initiative
- Describe how to organize and manage an information quality environment
Defining Information Quality (IQ)
- Quality and information quality
- Customer satisfaction as business driver
- Dispelling myths about IQ
Applying Quality Principles to Information
- The information product
- Kaizen, TQM and business excellence principles
- Identifying information "customers"
- Customer "expectations" of their information product
Information Quality Tools and Processes
- Categories of IQ tools
- TIQM® Quality System Overview
- Architecture of IQ tools in the TIQM process
Assessing Data Definition and Information Quality
- Data definition quality characteristics
- Three categories of data definition quality assessment
- QFD: Designing quality in data models
- Metrics for data definition quality
Assessing Information Quality
- Information quality characteristics
- Applying statistical quality control (SQC) to information
Measuring the Costs of Poor Quality Information and the ROI of Information Process
- Calculating information costs
- Calculating poor quality information cost
- Calculating lifetime value as a measure of information value
Improving Information Process Quality: Data Defect Prevention
- The Plan-Do-Check-Act cycle for information process improvement
- Root cause analysis using cause and effect diagrams
- From quality assurance to continuous quality
Improving Information Product Quality: Data Reengineering & Correction (Cleansing)
- Principles of data correction
- Audits and Controls for ETL processes
- Discovering "business rules" in legacy data
Implementing and Sustaining an Information Quality Improvement Environment
- Deming's fourteen points of quality applied to information
- Organizing and facilitating culture change for information quality
- Information Quality Personnel
- Quality Management Personnel
- Data Management & Warehouse Personnel
- IT Management
- Systems Analyst
- Business Analyst
- IT Consultant
- Information Stewards
- Internal and EDP Auditors
- Business Personnel who require quality information
Special Features
- Lecture with exercises and interchange to reinforce the concepts
- Free copy of "IQ Applied: Best Practices for Improving Business Information, Processes, and Systems" book
|
Larry English, President and Principal of Information Impact International, Inc, Brentwood, TN, is an internationally recognised speaker, teacher, consultant and author in information management. He specialises in analysing trends for effective implementation of IM and he is actively involved in all aspects of IM, including planning, organisation, modelling and methodology implementation. Larry has provided advisory services and educational seminars widely across North America, Europe and Australia. He was Vice-President of an international consulting company and data administrator in a large publishing company, where he implemented an integrated approach to database application development. |
Seminar Fee
£1,445 + VAT (£252.88) = £1,697.88
Hotel Venue
and Accomodations
11-13 April 2011
Venue: TBA London
London Accommodation: IRM UK in
association with JP Events Ltd has arranged special discounted rates
at all venues and at other hotels nearby the venue. Please visit the
JP Events website for further
information.
E-mail: enquiries@jpeventsltd.com Tel
+44 (0)84 5680 1138 Fax +44 (0)84 5680 1139.
In-House Training
If you require a quote for running
this course in-house, please contact us with the following details:
- Subject matter and/or speaker required
- Estimated number of delegates
- Location (town, country)
- Number of days required (if different from the public course)
- Preferred date
Please contact:
Jeanette Hall
E-mail: jeanette.hall@irmuk.co.uk
Telephone: +44 (0)20 8866 8366
Fax: +44 (0)1923 828 770
Speaker: Larry English
Information
Impact International
Endorsed by:
Endorsed by:
DAMA International
UK Chapter
Group Booking Discounts
If 5 delegates from the same organisation register at the same time
for the same or various seminars, then the 5th delegate is free.
We regret that this offer cannot be used in conjunction with the
Series Discount.
Series
Discounts
Attend more than one course in this series and you will be entitled
to the following discounts:
- 2nd course 10%
- 3rd Course 15%
- 4th Course 20%
Data Management Series
Data Modelling Fundamentals
Successful Master Data Management
New Technologies and Architectures for Data Warehousing and Business Intelligence
Information Quality Improvement