3-Day Seminar & Workshop

Getting to Collaboration: Building Effective Relationships

Click here for an in-house quote request or for further information regarding in-house training.

We work with others every day to solve problems and make decisions. Why are some of our working relationships highly productive, others frustrating and ineffectual?  Why is the “silo” mentality so prevalent in the workplace? In an increasingly complex, interrelated, global world the ability to build and sustain collaborative relationships is an essential skill required at every level of an organization.

This course provides the understanding and capabilities required by individuals to build more successful and collaborative relationships - internally in teams, across functions and departments, or externally with suppliers, customers and partners.

Entirely based on a combination of research and real practical experience of what works and what doesn’t, this workshop will help you to:

  • Find out who you are
  • Explore and change the impact you have on others
  • Transform the relationships you have with others - should you decide to use what you learn   

Learning Objectives
This workshop is about helping you to think AND act differently – it designed to help you get to the next level of performance in working with others and is personally very challenging. You will be required to take a long hard look in the mirror at your mental models and behaviours and to make decisions about whether your current approach is really helping or hindering relationships. 

  • Understand the fundamentals of collaboration: principles, benefits and barriers
  • Understand and use the many ‘faces’ of tension and conflict
  • Understand the power of collaborative relationships.
  • Increase your self awareness of how you currently collaborate and manage working relationships.
  • Strengthen your working relationships to get optimal results:
    • Identify your problem solving thinking style, and know how to flex your style and transfer this knowledge to increase the effectiveness of working relationships.
    • Gain powerful insights into your values and beliefs, and the importance and implications of your personal values when working with others.
  • Positively transform your communication with others:
    • Recognize when and why personal assumptions create barriers to collaboration.
    • Recognize different defense mechanisms and know how to remove the barriers to trust using skilful dialogic conversations.
    • Listen effectively to aid clarity and avoid misunderstandings.
    • Give and receive constructive developmental feedback.
  • Know how to transfer your knowledge to the workplace, set an action plan for your self- development and actively use your collaboration skills to increase your effectiveness

Seminar & Workshop Outline

Breaking down the “silos” - the principles of effective, collaborative relationships.

  • What is collaboration? Understanding the barriers to and benefits of collaborative relationships.
  • Collaboration starts with the individual. Understanding your mental models and personal approach - the discipline of self- management. Understanding the learning and personal change process.

The many ‘faces’ of tension and conflict.

  • Understand your own and other people’s perceptions and behaviours when faced with tension and conflict
  • Know how to surface and remove the “hidden elephants” – getting to the real problem – discussing the undiscussables   

The dilemmas and value of differences.

  • Understanding your own and different problem solving styles and values and the implications when working with others.
  • Understand how differences in perceptions and assumptions impact collaborative behaviour. Letting go of preconceptions, changing our mental models.

Bridging the communication gap - building skills for effective conversations.

  • Improved interpersonal communication through active listening. The difference between “hearing” and skilful listening. The power of understanding both the rational and emotional.
  • How to give and receive feedback skilfully.  Understand the challenges and overcome inhibitors.
  • The principles of skilful (dialogic) conversations. Understanding and managing defensiveness. Preventing conflicts - removing ‘elephants’ to address the heart of the problem.

Crossing the divide from “knowing” to “doing”.

  • Avoiding the "smart talk trap" as a substitute for taking action.
  • How smart companies, teams, and people use new insights, knowledge and take action.

Anyone wanting to improve his/her capabilities for more effective working relationships and collaboration. Particularly applicable for leaders or managers seeking to build collaboration within teams, across functions or departments.

Special Features

  • This workshop is based on solid research as well as Andy and Kate’s practical client work across the world
  • It is highly experiential - you will be involved in using the new skills to build more effective relationships – not just discussing it
  • No technical or IT knowledge is required
  • To get the most from this workshop you will be challenged and supported to get a higher level of performance 

Speaker Biographies

Kate Stuart-Cox Andy Wilkins has more than 20 years' experience helping people, teams and organizations significantly improve their performance.  He has delivered more than 450 programs, workshops and coaching sessions for international companies in 11 countries. In 1997, Andy co founded Perspectiv, a research, consulting and training company specializing in the use of creative problem solving, strategy, leadership, and team development methodologies to help change and growth.  Before that, he worked for 16 years at international IT companies as director of innovation and change, business unit managing director and director of strategy and marketing.  Andy is also an Honorary Senior Visiting Fellow at Cass Business School in London on various MBA and MSc courses on innovation and management.  He is currently working with the Business School on the delivery of the new master's program in Creativity, Innovation and Leadership.  Andy is researching the leadership approach necessary for dealing with “wicked problems” to help organizations better understand how to get the most from their methods.

Kate Stuart-Cox

Kate Stuart-Cox is a highly skilled facilitator, educator, and coach with over 20 years’ experience in helping individuals and teams get to higher performance levels. Kate’s great strength is in working with people at a very practical, down to earth, and pragmatic way.

She has worked with organisations such as Cass Business School, Dell Computers, Guinness, International Masters Publishers, Marshall Cavendish, National Grid, Platinum Guild International, RHM, and WHICH.

In-House Training
If you require a quote for running an in-house course, please contact us with the following details:

  • Subject matter and/or speaker required
  • Estimated number of delegates
  • Location (town, country)
  • Number of days required (if different from the public course)
  • Preferred date

Please contact:
Jeanette Hall
E-mail: jeanette.hall@irmuk.co.uk
Telephone: +44 (0)20 8866 8366
Fax: +44 (0) 2036 277202

Speaker: Andy Wilkins
Perspectiv LLP
Kate Stuart-Cox

Speaker: Kate Stuart-Cox
Perspectiv LLP
Kate Stuart-Cox

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Click here to purchase past conference documentation.