Conference Day 1 and Exhibits - 16 May 2017

08:00-09:00   Registration
09:00-09:10   MDM Summit and DG Conference Opening
Aaron Zornes,The MDM Institute
Jan Henderyckx, Inpuls
09:10-10:00 PLENARY
KEYNOTE
Data Science and the Panama Papers
Mar Cabra, Editor, Data & Research Unit, International Consortium of Investigative Journalists (ICIJ)     
10:05-10:50 DG
KEYNOTE
Merging Perspectives on Information
Jan Henderyckx, Managing Partner, Inpuls
MDM
KEYNOTE
MDM-Driven Digital Transformation via Systems of Engagement & Graph
Aaron Zornes, Chief Research Officer, The MDM Institute
10:50-11:20   Networking Break and Exhibits
11:20-12:05 DG Track 1

Building a Sustainable Data Governance Ecosystem
Dhivya Venkatachalam, Head of Data Governance, Schroder Investment Management
DG Track 2
Data Security and Privacy in a Big Data Environment
Mike Ferguson, Managing Director, Intelligent Business Strategies
MDM Track 1

Think Big or Start Small? Design Options for Data Governance of Finance MDM
Marco Pinheiro, Director Finance Master Data, AstraZeneca
Dr. Andreas Reichert, Partner, CDQ AG
MDM Track 2
Master Data Stakeholders & Ownership
Alberto Villari, Data Governance Manager, Ricoh EMEA
12:10-12:55 DG Track 1
Data Governance Across Government
Regine Deleu, All of Government Enterprise Architect, New Zealand Government
DG Track 2
The Swan Lake of Data -  Data Governance with New Enabling Technologies
Adam Preston, Chief Data Officer, Santander
Nic Gordon, Associate Director, BCG
MDM Track 1

Applying MDM to Improve Customer Experience in a Hybrid B2B & B2C Environment
David Walder, Head of Insight & Marketing Technology - Global Academic, Oxford University Press
MDM Track 2

Journey Towards a New MDM System
Birgitte Yde, Enterprise Architect, ATP
Louise Pagh Covenas, Business Specialist, ATP
12:55-14:25   Lunch and Exhibits
13:25-13:50 Perspective
Session
Data Challenges and Solutions for (Re)insurance and Financial Services
Nick Stammers, Director of Professional Services UK & Northern Europe, Ataccama
Perspective
Session
Demanding Material Design (by Google) for Enterprise B2B Software
Richard Branch, Vice President of Operations, UK and Northern Europe, Semarchy
13:55-14:20 Perspective
Session
Beneficial Ownership: The Devil is in the Detail
Stuart Swindell,  Dun & Bradstreet (on behalf of Neo Technology)
Perspective
Session
Solving the Challenges of Data Synchronization Amid Hybrid IT Complexity
Nilesh Parmar, Senior Enterprise Architect, Dell Boomi
14:25-15:10 DG Track 1
Advanced Data Governance
Gerard Bartley, Director Global Master Data, FrieslandCampina
DG Track 2
It's all Just Data Governance Isn't It?
Garry Manser, Head of Data Governance, Visa
MDM Track 1
How Multi-Domain MDM is Changing a Major Global Industry
René Meijers, Group IT, Head of Data & Information Management, SBM Offshore
MDM Track 2
Governing a Global Data Supply Chain
Sharon Lankester, Enterprise Data Governance Leader, Dun & Bradstreet
15:15-16:00 DG Track 1
Data Governance in Bite-Sized Chunks
Chris Bradley, Information Strategist, Data Management Advisors Ltd
DG Track 2
Staying Number 1 in the Industry by using Well-Governed Master Data
Joachim Bondeson, Process Manager - Commercial Offer & Configuration, Volvo Penta
MDM Track 1
Data Modelling, Governance & MDM - Bringing It All Together
Kevin Smith, Head of Data Architecture, Willis Towers Watson
MDM Track 2
Implementing MDM in an Organisation that Operates by Consensus
David Swayne, Chief Information Officer, Goldsmiths, University of London
16:00-16:30   Networking Break and Exhibits
16:30-17:15 DG Track 1 How Data Governance Delivers a Better (Data) Quality Environment
Nick Keen, National Lead - Data Governance, The Environment Agency
Simon Dimbylow, National Lead - Data Quality, The Environment Agency
DG Track 2
Becoming a Data Driven Organisation: The Critical Role of Data Governance & MDM
Nigel Turner, Principal Information Management Consultant EMEA, Global Data Strategy
MDM Track 1

Data Integration for Non-Profit Organisations
Jan Lenders, Data Integration Specialist, HAN University of Applied Sciences
MDM Track 2
Enhancing Logistics Data with Customer MDM
Markus Müller, Team Lead - Data Governance & Data Quality Management, DPD
17:15-18:30   Networking Drinks Reception and Exhibits
18:30-20:00   Presentation by the Data Management Specialist Group, The BCS, The Chartered Institute for IT
Securing Executive Support for Data Governance

John Morton, Business and Technology Advisor
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Tuesday
16 May
09:00-09:10

 

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MDM Summit and DG Conference Opening
Aaron Zornes, The MDM Institute
Jan Henderyckx, Inpuls


Featured Speakers:

Aaron Zornes Aaron Zornes
The MDM Institute

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  Jan Henderyckx Jan Henderyckxr
Inpuls

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09:10–10:00 PLENARY KEYNOTE
Tuesday
16 May
09:10–10:00

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Data Science and the Panama Papers
Mar Cabra, Editor, Data & Research Unit, International Consortium of Investigative Journalists (ICIJ)  

The trove of files that make up the Panama Papers is likely the largest dataset of leaked insider information in the history of journalism.  Mar will discuss the unique challenges that ICIJ’s Data and Research Unit encountered in analyzing this data. The overall size of the data (2.6 terabytes, 11.5 million files), the variety of file types (from spreadsheets, emails and PDFs to obscure and old formats no longer in use), and the logistics of making it all securely searchable for more than 370 journalists around the world are just a few of the hurdles they faced over the course of the 12 month investigation.

Featured Speaker:

Mar Cabra Mar Cabra
Editor, Data & Research Unit
International Consortium of Investigative Journalists (ICIJ)  

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10:05–10:50 KEYNOTES

Tuesday
16 May
10:05–10:50

DG
KEYNOTE

 

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DG Keynote: Merging Perspectives on Information
Jan Henderyckx, Managing Partner, Inpuls

As organisations are becoming increasingly aware of the importance of information several initiatives are often taken in different contexts. The information security officer might be concerned by the probability of data leaks or the threat of cybercrime, with the IT security officer scrambling to put the proper firewalls in place to prevent access to file sharing services. Your data protection officer will be concerned by proper management of personal data. Throw the chief data officer in the mix who is concerned by getting value out of the data. You might even have a chief analytics officer that wants to maximise the benefits of the data lake. To top it off with the chief information officer that needs to decide how to best support the infrastructure for effective data management.

How many perspectives does one need to properly manage information? Surely just a common one.

What delegates will learn from attending the session:

  •   Common model for slicing the information “elephant”
  •   Embedding the ISO 2700x model into your organisation
  •   Information Classification model

Featured Speaker:

Jan Henderyckx Jan Henderyckx
Managing Partner
Inpuls

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Tuesday
16 May
10:05–10:50

MDM
KEYNOTE

 

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MDM Keynote: MDM-Driven Digital Transformation via Systems of Engagement & Graph
Aaron Zornes, Chief Research Officer, The MDM Institute

Clearly, the “solid but boring” aspect of master data management (MDM) remains a key challenge for most enterprises.  Concurrently, market-leading enterprises are turbo-charging their MDM efforts by focusing on “master relationship management” via Graph Database technology coupled with Big Data analytics.  While traditional MDM purports to span the entire master data lifecycle, new dimensions such as Big Data, mobile, social, cloud and real-time are exerting tidal forces on the classic notion of MDM.  Moreover, IT leadership struggles when selecting MDM software because the solutions are diverse with no single vendor able to meet all requirements and use cases. Given the prevalence of multiple MDM brands and architectures as a result, two relatively newcomers (Data Governance and Graph Database) are proposing to unify these silo’ed worlds to overcome both organisational and technical issues as well as market dogma.

The mega vendor-centric MDM offerings thwart the notion of heterogeneous data and process integration, and often lack pro-active Data Governance capabilities for end-to-end data lifecycle management.  Concurrently, best-of-breed and niche vendors look to exploit this vacuum (cross-mega vendor governance and relationship management) yet are stymied by lack of resources and market traction.  All vendors need to better focus on next-generation MDM requirements as we move from “system of record” to add “system of reference” and (ultimately) move into “system of engagement” wherein relationship-driven analytics form the foundation of MDM-innate, data-driven and context-driven applications to fully enable the digital enterprise.

Concurrently, mismatches in reference data (also called “enterprise dimensions”) affect the integrity of business intelligence reports and are also a common source of application integration failure. Due to the strategic nature of and difficulty to build/maintain custom reference data management (RDM) capabilities, savvy IT organisations and Finance departments are increasingly opting to buy and not build RDM solutions.

This MDM research analyst keynote will review strategic planning assumptions such as:

  • Determining what your organisation should focus on in 2017-18 to initiate “master relationship management” via Data Governance & Graph Database
  • Planning to leverage Big Data & RDM as part of an enterprise MDM program
  • Understanding where MDM, RDM & Data Governance are headed in the next 3-5 years

Featured Speaker:

Aaron Zornes Aaron Zornes
Chief Research Officer
The MDM Institute

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Tuesday
16 May
10:50–11:20
Networking Break and Exhibits
s11:20–12:05 CONCURRENT SESSIONS

Tuesday
16 May
11:20–12:05

DG Track 1

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Building a Sustainable Data Governance Ecosystem
Dhivya Venkatachalam, Head of Data Governance, Schroder Investment Management

In many organisations Data Governance initiatives are created as projects or programs. While they begin with the right purpose, they usually fizzle out as the plan to include Data Governance in their everyday business activities is not executed right.

Dhivya will discuss creating a Sustainable Data Governance Ecosystem that stands the test of time - to mature and adapt to the enterprise, the people and the changing data and information needs.

  • Embed Data Governance in BAU
  • Sustainable Data Governance
  • Data Governance as a Capability

Featured Speaker:

Dhivya Venkatachalam Dhivya Venkatachalam
Head of Data Governance
Schroder Investment Management

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Tuesday
16 May
11:20–12:05

DG Track 2

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Data Security and Privacy in a Big Data Environment
Mike Ferguson, Managing Director, Intelligent Business Strategies
Over recent years new sources of data have given companies the opportunity to gain very intimate knowledge about customers. This includes where they are at any point in time, what they are browsing at any location, when they enter a store, what route they travel on a regular basis, what car they drive, what their driving behaviour is, what relationships they have with others, what they like and dislike and what their opinions are. Mobile applications can even access people’s contacts, their photographs and more.  With so much data available, ethics is now a topic on the minds of many in determining what exactly is deemed acceptable for companies to use when analysing data.  In addition, data is now highly distributed with many technologies in place that offer audit and security. Complexity has resulted in many organisations ending up with a piecemeal approach to information audit and protection. Policies are everywhere with no single view of the policies associated with securing data across the enterprise. Also, the number of administrators involved is often difficult to determine and now to cap it all, we have EU legislation demanding that data is protected and that organisations can prove this to their auditors by May 2018. So how are organisations dealing with this problem? Are data privacy policies enforced everywhere? How is data access security co-ordinated across portals, processes, applications and data? Is anyone auditing privileged user activity? This session defines this problem, looks at the requirements needed for Enterprise Data Security, Audit and Protection and then looks at what technologies are available to help you integrate this into your data strategy.
  • What is data protection what is involved in managing it?
  • What are the requirements for enterprise data protection?
  • The challenge of distributed data and distributed data lakes
  • What about privileged users?
  • Securing and protecting data in a Big data environment
  • What technologies are available to 
tackle this problem?
  • How do they integrate to enable end-to-end data governance and compliance?
  • How to get started in securing, auditing and protecting your data

Featured Speaker:

Mike Ferguson Mike Ferguson
Managing Director
Intelligent Business Strategies

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Tuesday
16 May
11:20–12:05

MDM Track 1

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Think Big or Start Small? Design Options for Data Governance of Finance MDM
Marco Pinheiro, Director Finance Master Data, AstraZeneca
Dr. Andreas Reichert, Partner, CDQ AG

There is more than one way to implement Data Governance. Taking a deeper look into approaches companies have chosen, there are multiple options to enable high data quality via decent governance structures. Options vary from purely local optimisation of data lifecycle processes to global shared service structures, both being applied with great success. This presentation will give insights into Data Governance patterns, which have been implemented with support of the authors at different companies.

Deeper insights will be given into the transformation of the Finance organisation at AstraZeneca, one of the top 10 global pharmaceutical companies.  Having started the MDM journey, the presentation will explain the transformation approach chosen as well as learnings made.  Topics which delegates will learn from attending this session:

  • Profiting from the business value of diverse Data Governance Design options— from local optimisation to outsourcing
  • Leveraging best practices from a “top 10” multi-national pharma company
  • Understanding the Do's & Don'ts for successful digital transformation projects

Featured Speakers:

Marco Pinheiro Marco Pinheiro
Director Finance Master Data
AstraZeneca

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  Dr. Andreas Reichert Dr. Andreas Reichert
Partner
CDQ AG


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Tuesday
16 May
11:20–12:05

MDM Track 2

 

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Master Data Stakeholders & Ownership
Alberto Villari, Data Governance Manager, Ricoh EMEA
Ricoh Europe is a multi-national imaging and electronics company (part of €16B Ricoh Group).  It is universally agreed that Data Governance is critical to achieving sustainable and effective MDM.  Failure to execute Data Governance concurrently with an MDM program greatly decreases the probability of success and economic sustainability of MDM processes.  Clearly, it is critical to establish clarity in the different roles of Data Ownership and Stewardship, Data Governance vs. Data Management, etc.  Why is it so difficult to accept the ownership and responsibility of data?  Topics to be discussed in this session include:
  • Orchestrating the broad application of sound Data Quality principles, including organisational process revision, technology & software adoption
  • Establishing the Data Quality roles accountability appointment
  • Defining Data Management Policies & Guidelines

Featured Speaker:

Alberto Villari Alberto Villari
Data Governance Manager
Ricoh EMEA

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12:10–12:55 CONCURRENT SESSIONS

Tuesday
16 May
12:10–12:55

DG Track 1

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Data Governance Across Government
Regine Deleu, All of Government Enterprise Architect, New Zealand Government
Setting up a data governance that works across the whole of government is not an easy thing to do. You need to set up a good structure that will help the individual agency, the sector, and the whole of government. This is done by setting up steering groups and have leading agencies responsible for specific parts of the governance.  You will learn:
  • How to setup a governance structure across government agencies
  • How to assess how mature the organisation is around information governance
  • How to make sure agencies help each other in maturing their organisation
  • What artefacts are available for agencies to help them with their information governance

Featured Speaker:

Regine Deleu Regine Deleu
All of Government Enterprise Architect
New Zealand Government

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Tuesday
16 May
12:10–12:55

DG Track 2

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The Swan Lake of Data -  Data Governance with New Enabling Technologies
Adam Preston, Chief Data Officer, Santander
Nic Gordon, Associate Director, BCG
Adam and Nic will discuss why data governance is ever more important with the advent of new enabling technologies - Big Data, Cloud, Digital etc. Attendees will be introduced to basic concepts of data quality and metadata and an approach to implementing successful strategies when embarking on data transformation programmes with real life examples on what works well and pitfalls to watch out for.

Featured Speakers:

Adam Preston Adam Preston
Chief Data Officer
Santander

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  Nic Gordon Nic Gordon
Associate Director
BCG

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Tuesday
16 May
12:10–12:55

MDM Track 1

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Applying MDM to Improve Customer Experience in a Hybrid B2B & B2C Environment
David Walder, Head of Insight & Marketing Technology - Global Academic, Oxford University Press

With millions of customers and over 6,000 employees, Oxford University Press is the largest university press in the world – and the second oldest.  The media industry continues to be an innovator of digital technologies.  As part of that innovation trend, Oxford University Press uses MDM to enhance marketing engagement with B2C and B2B customers, thereby maximizing effectiveness, efficiency and customer experience.

It is tough bringing data from legacy systems together to create a Single Customer View, but when your business has been operating for five hundred years the challenges are enormous.  Add in the complexities of identifying customers who may have multiple relationships with your business over different commercial routes and several communications channels, and the problem might be viewed as impossible. Over the past two years, Oxford University Press has deployed a combination of traditional MDM techniques and empirical approaches to semantic interpretation of customer records to create a comprehensive marketing data mart representing information from around twenty underlying sources.

Topics to be discussed include:

  • Driving accurate marketing campaigns through combining internal customer data from myriad sources to external marketing information
  • Dealing with complex customer data structures and very poor incoming data quality to create the “golden view of the customer”
  • Ensuring compliance with data protection regulations around the world including the forthcoming European GDPR

Featured Speaker:

Mike Ferguson David Walder
Head of Insight & Marketing Technology - Global Academic
Oxford University Press

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Tuesday
16 May
12:10–12:55

MDM Track 2

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Journey Towards a New MDM System
Birgitte Yde, Enterprise Architect, ATP
Louise Pagh Covenas, Business Specialist, ATP

This case study addresses the journey towards a new MDM system, and its successful implementation in public administration.  The public authority, Udbetaling Danmark a part of the ATP group, handles several municipal services such as disbursement of state pensions, rent subsidies, family benefits and maternity/paternity benefits. The new internal support MDM system contains shared data and functionality for all services placed in different silo specialist systems.

The MDM program has two objectives; to be cost-effective in ATP’s administration processes to fulfil the requirements of simple and efficient processes, and to ensure that data given by the citizens is distributed throughout all the specialist systems.  The new internal MDM system has a local registration of all citizens, companies and authorities to provide authoritative basic data enriched with additional data. This case study will discuss how the MDM system provides the following advantages:

  • Establishing data consistency & automated decisions within ATP silo specialist systems
  • Providing efficiencies via one joint data registration instead of many silo updates in specialist systems
  • Provisioning high data quality via the MDM data model rules

Featured Speakers:

Birgitte Yde Birgitte Yde
Enterprise Architect
ATP

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  Louise Pagh Covenas Louise Pagh Covenas
Business Specialist
ATP

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Tuesday
16 May
12:55–14:25

Lunch & Exhibits

PERSPECTIVE SESSIONS

Tuesday
16 May
13:25–13:50

Perspective
Session

 

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Data Challenges and Solutions for (Re)insurance and Financial Services
Nick Stammers, Director of Professional Services UK & Northern Europe, Ataccama

Based upon his experience in the (re)insurance industry, Nick’s session will focus on common data challenges in (re)insurance and financial services. These include reliance on costly manual processes, key person dependency, regulatory demands,  risk management and the need for sustainable, scalable platforms for increased reporting cycles. He will also address insufficient early warning data quality indicators, the prevalence of end-user computing (EUC) and the business impact of inaccurate and incomplete data.

If you have experienced any of these data-related challenges in your business, join the session to learn more about:

  • (Re)insurance and financial services data challenges
  • Tackling these challenges in your business
  • Selected customer case studies from the (re)insurance industry

Featured Speaker:

Nick Stammers Nick Stammers
Director of Professional Services UK & Northern Europe
Ataccama

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Tuesday
16 May
13:25–13:50

Perspective
Session

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Demanding Material Design (by Google) for Enterprise B2B Software
Richard Branch, Vice President of Operations, UK and Northern Europe, Semarchy

Ever wonder why some online Apps are just so intuitive? Have you stopped to think why Gmail, Drive, and Google Translate don't come with instruction manuals? Now think about the last interaction you had with an Enterprise Software. Big Difference. This session will explore the basis of Material Design, and the psychology that makes it so easily digestible for human interaction. We will use examples, and show an intelligent new way to look at Data Management for Mastering any kind of data.

Featured Speaker:

Richard Branch Richard Branch
Vice President of Operations, UK and Northern Europe
Semarchy

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Tuesday
16 May
13:55–14:20

Perspective
Session

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Beneficial Ownership: The Devil is in the Detail
Stuart Swindell,  Dun & Bradstreet (on behalf of Neo Technology)

Featured Speaker:

Stuart Swindell Stuart Swindell
 Dun & Bradstreet (on behalf of Neo Technology)

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Tuesday
16 May
13:55–14:20

Perspective
Session

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Solving the Challenges of Data Synchronization Amid Hybrid IT Complexity
Nilesh Parmar, Senior Enterprise Architect, Dell Boomi

The rapid adoption of new applications can reduce business agility due to interoperability issues across cloud services and on-premises systems, along with information silos and data quality issues that impede business insights.

Dell Boomi offers a unified cloud platform to move, manage and govern data wherever it resides.
Learn how Boomi MDM enforces data quality and synchronizes master data across the enterprise, improving mission-critical business functions and accelerating business agility.

Nilesh Parmar Nilesh Parmar
Senior Enterprise Architect
Dell Boomi

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ss14:25–15:10 CONCURRENT SESSIONS

Tuesday
16 May
14:25–15:10

DG Track 1

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Advanced Data Governance
Gerard Bartley, Director Global Master Data, FrieslandCampina
With two years of experience of building their data governance organisation, this presentation will delve into where FrieslandCampina have got to, how they’ve got where they are, the practical steps they’ve taken, what they’ve ended up with and what the team does now.  It will look at the important decisions they’ve made, how they now structure themselves, significant problems they’ve encountered so far and where they’ve changed direction along the way.  Delegates will learn:
  • How to build their own master data governance organisation
  • Detailed advice on how to structure their organisation
  • Practical examples to help them implement their own governance programmes
  • Some of the pitfalls to watch out for

Featured Speaker:

Gerard Bartley Gerard Bartley
Director Global Master Data
FrieslandCampina

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Tuesday
16 May
14:25–15:10

DG Track 2

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It's all Just Data Governance Isn't It?
Garry Manser, Head of Data Governance, Visa
We think of Data Governance as being formulaic, linked to static frameworks and based on well thought out theory. But does that work in the real world. Having worked in a number of organisations Garry has found that whilst the theory works, in practical terms you have to be more fluid. This presentation will look at the differing views of Data Governance he has encountered and the ways he has looked to align with them and still deliver a successful program, it will also look at some of the mistakes that he and others have made and the impact they have had on the projects. In this session Garry will look to show that:
  • Data Governance is not a "one size fits all solution", it has to meet the aims of the organisation
  • The ways Data Governance can be delivered are adaptable and fluid
  • Real world examples of both good and bad implementation

Featured Speaker:

Garry Manser Garry Manser
Head of Data Governance
Visa

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Tuesday
16 May
14:25–15:10

MDM Track 1

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How Multi-Domain MDM is Changing a Major Global Industry
René Meijers, Group IT, Head of Data & Information Management, SBM Offshore
SBM Offshore is a Dutch-based global group of companies selling systems and services to the rapidly evolving offshore oil and gas industry.  This is why this market leader recently launched an enterprise-wide program to redefine its way of working.  In this presentation, René Meijers, the Head of Data and Information Management at SBM Offshore, will provide an overview of their entire multidomain MDM program.  Topics to be discussed include:
  • Establishing the business case for your MDM program
  • Understanding why MDM is a critical component of any business transformation strategy
  • Strategising the roll out of enterprise-level MDM for a geographically distributed organisation

Featured Speaker:

René Meijers René Meijers
Group IT, Head of Data & Information Management
SBM Offshore

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Tuesday
16 May
14:25–15:10

MDM Track 2

 

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Governing a Global Data Supply Chain
Sharon Lankester, Enterprise Data Governance Leader, Dun & Bradstreet
Large global enterprises continue to struggle with the ability to source local data from multiple regions and harmonize it at a “global” level.  As data becomes more of a tangible asset for companies, many of the approaches for manufacturing supply chains can become relevant and valuable when applied to managing data, information and insight. 

Dun & Bradstreet is a global business services company that provides commercial data to businesses on credit history, B2B sales and marketing, counterparty risk exposure, supply chain management, lead scoring and social identity matching.  Often referred to as D&B, the company’s database contains information on more than 235 million companies across 200 countries worldwide.

In this session, learn how D&B has established its own global data supply chain by unifying and governing a world-wide network of trusted data partners.  Topics include:

  • Determining the business value & technology architecture for an “information supply chain”
  • Rationalising global information needs with localized requirements
  • Balancing global vs. local attributes – finding the “sweet spot”

Featured Speaker:

Sharon Lankester Sharon Lankester
Enterprise Data Governance Leader
Dun & Bradstreet

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15:15–16:00 CONCURRENT SESSIONS

Tuesday
16 May
15:15–16:00

DG Track 1

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Data Governance in Bite-Sized Chunks
Chris Bradley, Information Strategist, Data Management Advisors Ltd

Have you ever heard it said “Data Governance is too theoretical! What am I really going to see from a DG initiative?” or “I don’t know how we can get started with Data Governance”?

Are you facing the dilemma of how can (or even should) Data Governance be introduced when many of the key stakeholders don't get it? 

Do you need to "sell" Data Governance to stakeholders?  Maybe they don't get it, maybe they are too busy.  For whatever reason the "business case" and developing metrics proves to be a difficult, and for some organisations an insurmountable hurdle to cross in their DG journey.  If this is the case, a "DG in bite sized chunks" approach will help. So, are there some quick realistic aspects in a DG program that you should focus on first?

This session will show:

  • A workable framework for Data Governance
  • The different Data Governance approaches from process centric, to Data centric & more
  • How to produce a pragmatic business case & principles for DG and link these to metrics
  • The essential roles & responsibilities for Data Governance success
  • Building DG in bite sized pieces & sometimes covertly; it is possible
  • The Data Governance office & its critical role in sustaining success
  • A brief look at categories of tools supporting Data Governance

Featured Speaker:

Chris Bradley Chris Bradley
Information Strategist
Data Management Advisors Ltd

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Tuesday
16 May
15:15–16:00

DG Track 2

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Staying Number 1 in the Industry by using Well-Governed Master Data
Joachim Bondeson, Process Manager - Commercial Offer & Configuration, Volvo Penta
This is the story how business representatives took over the data design, the data governance and the data management from the IT professionals, resulting in a rare business engagement in the business data.

With more than 100 years in the industry, Volvo Penta has managed to remain on the frontline of technical innovation and offers a wide range of marine and industrial power solutions.

Now, as the business goes digital, they can refine the offering and extend the customer relationships by leveraging their master data framework – modelling, governance and data quality.  You will learn:

  • How data management is the job of the business, rather than the IT department
  • How business development is related to data governance, or rather, is depending on it
  • That the change of mindset into data centricity and not-so-glamorous data stewardship is much more important than fancy computing tools

Featured Speaker:

Joachim Bondeson Joachim Bondeson
Process Manager - Commercial Offer & Configuration
Volvo Penta

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Tuesday
16 May
15:15–16:00

MDM Track 1

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Data Modelling, Governance & MDM - Bringing It All Together
Kevin Smith, Head of Data Architecture, Willis Towers Watson
Willis Towers Watson is a global multi-national risk management, insurance brokerage and advisory company.  The company operates in more than 120 countries, has a workforce of more than 39,000 employees and revenues of €8.2 billion (FY2015).  In this session, the leader of their data architecture group will describe their journey to develop the target state vision of Willis Towers Watson’s Data Architecture. 

Starting with a blank canvas, learn how the application of Data Modelling principles and standards has smoothed the integration of new MDM, Data Quality and Data Governance systems. Topics covered include:

  • Evangelising why Data Modelling is important
  • Linking Data Governance & Data Quality
  • Assembling the best tooling for the tasks

Featured Speaker:

Kevin Smith Kevin Smith
Head of Data Architecture
Willis Towers Watson

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Tuesday
16 May
15:15–16:00

MDM Track 2

 

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Implementing MDM in an Organisation that Operates by Consensus
David Swayne, Chief Information Officer, Goldsmiths, University of London

Goldsmiths, University of London has recently implemented MDM and Data Governance. The college is largely run by consensus and this presentation looks at the techniques and approaches that were used to obtain consensus and support for the project which is strategically important. In addition we consider how the master data strategy was arrived at, how the master data items were selected and how the work was scheduled; without exposing the business to the detail that might have derailed the project through incessant questioning of the approach. The Dell Boomi implementation at Goldsmiths has significantly reduced the technical debt in the domain of data but MDM can’t resolve all of the issues – what else are we doing? Attendees will learn:
  • Change management techniques employed
  • How Goldsmiths selected the MDM strategy to follow
  • From zero governance to coverage of the key entities in 8 months

Featured Speaker:

David Swayne David Swayne
Chief Information Officer
Goldsmiths, University of London

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Tuesday
16 May
16:00-16:30
Networking Break and Exhibits
16:30– 17:15 CONCURRENT SESSIONS

Tuesday
16 May
16:30–17:15

DG Track 1

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How Data Governance Delivers a Better (Data) Quality Environment
Nick Keen, National Lead - Data Governance, The Environment Agency
Simon Dimbylow, National Lead - Data Quality, The Environment Agency
The Environment Agency is a public sector organisation with all of us likely to benefit from their data. In this session Simon and Nick will take you through the EA approach to data governance and data quality and show how they applied this to, and helped resolve a real life problem that could affect many of us at home or at work.

In this session, Nick and Simon will:

  • Explain how they approach data governance in the EA
  • Show how their approach to data governance supports data quality
  • Share the lessons learnt from their DG journey and how to engage with the business

Featured Speakers:

Nick Keen Nick Keen
National Lead - Data Governance
The Environment Agency

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  Simon Dimbylow Simon Dimbylow
National Lead - Data Quality
The Environment Agency

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Tuesday
16 May
16:30–17:15

DG Track 2

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Becoming a Data Driven Organisation: The Critical Role of Data Governance & MDM
Nigel Turner, Principal Information Management Consultant EMEA, Global Data Strategy
Many organisations aspire to become digital, data driven enterprises.  In these organizations data is viewed as a critical asset, both to generate new digitally based products and services, and to guide and improve business operations and decision making. 

But many companies are failing to live up to this aspiration.  They struggle to develop and implement data strategies that align with, and help to deliver, new business strategies. 

Delivered by Nigel Turner, a highly experienced data management consultant, this session will explore what becoming ‘data driven’ really means, examines some of the reasons why many organisations are failing to realise their ambitions, and propose ways of overcoming the challenges.  Key to these is a strong emphasis on the increasingly critical importance of established data management disciplines, especially Data Governance and MDM, which both have a key role to play in a digital business of the future. This session will explore:

  • What is a data driven organisation and how does it differ from a traditional company?
  • The main challenges of creating a data driven organisation
  • Building a data driven capability - the role of business and IT
  • The central importance of a business aligned Data Strategy and how to achieve it
  • Why a successful data strategy needs both Data Governance and MDM

Featured Speaker:

Nigel Turner Nigel Turner
Principal Information Management Consultant EMEA
Global Data Strategy

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Tuesday
16 May
16:30–17:15

MDM Track 1

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Data Integration for Non-Profit Organisations
Jan Lenders, Data Integration Specialist, HAN University of Applied Sciences

Only a small number of organisations are using a single system of record, where all data are stored in one single central database.  In practice, even data of individual business units of an organisation may be stored in multiple sets.  Moreover, most organisations will be using multiple systems over multiple departments, causing data to be distributed.  Although each data set is primarily designed for its corresponding application system, the data may be relevant to other applications.  Conversely, business processes very often require data from multiple domains.

Interchanging data between operational systems requires IT solutions.  There are several architectural types to implement these Data Integration (DI)solutions, many of which are to some extent supported by commercial Data Integration toolsets such as MDM. Unlike some other organisation types, Non-Profit Organisations typically will not be able to use commercial toolsets.

This presentation will provide an overview of operational DI in general, followed by an explanation of how NL-based HAN University of Applied Sciences solved their DI challenges for operational MDM.  Topics concerning how to convert a homegrown Data Integration “steam train” into a “Hyperloop maglev train” include:

  • Understanding the models & architectures for “operational” Data Integration
  • Managing DI challenges using DIY (generic home-made toolset)
  • Tackling data quality issues while simultaneously dealing with MDM & Data Governance maturity challenges

Speaker:

Jan Lenders Jan Lenders
Data Integration Specialist
HAN University of Applied Sciences

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Tuesday
16 May
16:30–17:15

MDM Track 2

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Enhancing Logistics Data with Customer MDM
Markus Müller, Team Lead - Data Governance & Data Quality Management, DPD
DPD Germany is part of the international DPDgroup, Europe's second largest parcel service network and runs 77 depots and 6,000 Pickup parcel shops within Germany. Every day more than 8,000 employees and 9,000 drivers serve a wide range of customer needs. DPD is the second largest service provider on the German parcel market and transports about 350 million parcels a year (~1.5 million parcels per day) – with up to 10% annual growth in parcel volume.

Having started as B2B logistics service delivering to business customers, in 2013 DPD added the e-commerce dimension to its core business strategy. Today DPD enjoys innovation leadership on the market with a range of awards for its app and mobile solutions, together with its Predict product offering a 1h delivery window.  One of the biggest challenges within the strategic change was the collection and use of the data relating to all of the country's potentially 40 million private households, especially since these do not have a contract with DPD and German privacy law is very strict on how to use/save data that is transferred in connection with parcel delivery operations.  The solution was to break up the existing data silos by deploying a commercial MDM solution with all the matching and deduplication software needed. DPD now has a database with 9.7 million known recipients, created as a “golden record” from several sources. All 1.5 million parcels per day have to be matched against this database in order to optimize the transport process and apply the MDM solution to directly boost the relevant business process.

This session will discuss DPD’s customer MDM journey via such topics as:

  • Building a business case for a large-scale MDM solution to convince management
  • Using agile development as a success factor for MDM projects
  • Architecting for ongoing scalability

Featured Speaker:

Markus Müller Markus Müller
Team Lead - Data Governance & Data Quality Management
DPD

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Tuesday
16 May
17:15– 18:30

 

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Networking Drinks Reception and Exhibits

 

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Tuesday
16 May
18:30– 20:00

 

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Presentation by the Data Management Specialist Group, The BCS, The Chartered Institute for IT
Securing Executive Support for Data Governance

John Morton, Business and Technology Advisor

For many of us the principal of "Data as a valued asset" is the norm.

When you value something your instincts take over. You have primordial need to protect, to care for and cherish what you love. When you don't have such values you make rules and impose controls so that all may benefit. Governance at its core is cold and unfeeling, legislation, often with no tangible bite. To many board members, the rhetoric is the same, lacks impact and relevance.

So how do you motivate people to do the right thing? Create board level data advocates, engage staff and empower employees. John draws from his experience of data and technology transformation in Government, Energy, Telecomms and financial services on embedding data as valued, and as an asset with equity.

Things you will find useful from this session:

  • New thinking metrics and models for a data driven organisation.
  • A risk-based approach rather than compliance based approach providing clarity on risk exposure and increased flexibility in embedding the data governance framework
  • Embedding assurance and quality into business practices
  • Loving raw data and understanding why
  • Methods for making data transformations and realising the need for governance, stakeholder engagement and the focus on partners that capture data

As ex regional CTO for SAS John highlights the analytic value of data and the additional challenge of getting data right for insight.

All registered conference attendees will be entitled to attend this session.  If you are not planning to enrol on the conference but would like to attend this BCS DMSG session please click here.

Featured Speaker:

John Morton John Morton
Business and Technology Advisor

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